Estates of North Richland Hills
AVERAGE RATING
recommended by:
51%
overall rating:
51%
overall rating:
Parking:
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If you want BAD Attitude and bad apartments for a lot of money
From: GhostofWesternRimDate posted: 7/22/2006
Years at this apartment: 2004 - 2006
Then move here, otherwise, live anywhere BUT here or *any other Western Rim property!* They pay their employees to not care.
The management is a TOTAL NIGHTMARE. I do not see how they sleep at night.
I was the first person in the apartment and wrote a MASSIVE list of things wrong with it... 90% of which were never fixed. Water pipes sing, toilets back up, walls are painted badly and are not straight, large gaps between counter tops and walls in kitchen and the list goes on and on...
My upstairs neighbor had a plumbing leak and if *I* had not known how to turn off the water main then my apartment would have been flooded because NONE of the maintinance staff lived on site and the manager could "not help" even though I found out later on she only lived 3 buildings down and *refused* to assist because she was "not maintinance". When i asked her about it later on she just blew me off. It took 3 calls to their after hours line and 2.5 HOURS to get a maintinance guy there to look at it. REDICULOUS!!! Glad I didn't have anything SERIOUS going on that could have destroyed/damaged the building or anything!
I also found out recently that the manager moved off site because of complaints and people knocking on her door to get service. IF they would actually CARE and *DO THEIR JOB* then that would not be an issue!
Just TRY to contact someone above the apartment level...go ahead! They have hidden their corporate phone #'s VERY well and the only way to contact someone above the property level is through a web form...and then what do they tell you...to go back and talk to the management! If I need to talk to someone above the property management level...you would think maybe i am not being taken care of by the same people you are referring me back to!!
I counted 24 move outs near me in the month prior to my leaving *24*! the buildings on either side of my old one are half empty and all of the people around me were moving out as soon as their lease was up.
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