Archstone Legacy formerly Custer Crossing
6909 Custer Rd, Plano, TX 75023
972-618-6710  WEBSITE save favorite
AVERAGE RATING
recommended by:
30%

overall rating:
2.9
3.4
3.38 Parking:
2.8
2.84 Maintenance:
2.9
2.94 Construction:
2.9
2.88 Noise:
3.0
3.0 Grounds:
3.2
3.16 Safety:
2.8
2.84 Office Staff:
< | >

This place sucks!

From: rushsmom
Date posted: 6/23/2009
Years at this apartment: 2007 - 2009
User Response is available. 3 responses
 
I've lived here for 2 years...it's horrible. The new "management" is a joke. They send out notices whining about how much money it costs to maintain the apartments, but completely ignore you when you have a service request. It takes weeks to get sprayed for ants and they actually ask you if you have tools to fix your own problems. They shut off the hot water and I have to go to my father in law's house across town to bathe my 6 month old. When I call and ask them why we never got a notice the water would be off they don't return your call. If you email them it takes a week at least to get a response. I get angry just looking at the office. These apartments suck!

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 07/15/2009
Why are you still living here??
From: rushsmom Date: 07/15/2009
We're in the process of moving as we speak. Trust me, we're getting out as fast as we can.
From: Anonymous Date: 10/01/2009
WOW you took the words right out of my mouth!!! i agree with everything.. STILL leave here because i need to finish out my lease until summer of 2010 but cannot wait to get the h*** out of this place!! the new lady has no social skills whatsoever and when they finally come to fulfill your request (after 3 reminders from me) they never even let you know they came in your apartment which is a big pet peeve!!!
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Up to: Archstone Legacy (formerly Custer Crossing)
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