Bad customer service
Bad attitude of management staff
Bad attitude of leasing staff
Poor working condition of gym
Poor working condition of sauna
Poor parking conditions
Poor groud keeping
No Security

User Responses
From: happyrenterfor121	Date: 02/02/2007
Lier? Its liar you idiot! If your going to complain at least try not to sound like a little moron!
From: michellesmith1212	Date: 02/02/2007
Dear sir, if YOU'RE going to correct someone, make sure that you use words correctly! That's not very nice!
From: happyrenter010107	Date: 02/03/2007
Gee for someone who lived or still lives here for 5 years in a place that is soooo awful, you seriously should consider some type of counseling. I've been a resident for over 8 years and have seen ownership changes and management changes and the current management is the best ever. It's sad to see someone so upset,, after 5 years of living here, can post such negative comments about this complex. I personally can say this is one of the best apartment complexes in Plano *****
From: Anonymous	Date: 06/23/2009
I completely agree with this review-Even though we have our thermostat set to 76 degrees-it is constantly over 80 degrees in the apartment. When we call management-they seem to be concerned-but never actually do anything but clean the unit and change the filter-even after we tell them that it didn't help-they sent a guy over to say there is nothing else they could do. So, because of the poor quality of the buildings and limitations of management-we are stuck paying hundreds of dollars in electricity every month. The gates are not always working-which is a safety issue. And not to be too personal-but there were a couple of times when we would go to the office-and the staff would be dressed inappropriately-children do not need to know or see what kind of undergarments the office staff are wearing. The cleanliness of the place is a major issue as well. When we moved in-there was feces (human poo to use the vernacular) all over the master bathroom, mold in the vast majority of the cabinets, dark hair plastered to the wall where they painted without cleaning, food particles and dust everywhere-I have pictures to prove it as well. When we moved in-one of the maintenance guys broke our bookcase and threw it into the living room-on top of our flat screen and computer. When I simply asked what happened-the guy got into my face. He scared me so badly that I called my husband and asked him to come home. Later-we installed motion sensor cameras-and found that they entered our apartment without our knowledge and without giving us any notification. We pay for water-and yet-there were multiple times throughout the summer months where the complex was flooded because THEIR sprinkler system broke-guys-WE PAID FOR THAT WATER! Please-if you do not want to pay an outrageous amount for utilities and want a clean environment for you're family-Think twice before moving here!

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