Brentdale Apartments
AVERAGE RATING
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They have the MOST UNPROFESSIONAL people working here. I've lived here for 5 months and had problems since day 2. They don't communicate with each other, they are rude and have THE WORST CUSTOMER SERVICE EVER. They don't know how to manage an office, they have made several mistakes on my rent. My appliances are always breaking and my A/C doesn't go a week without screwing up. They assured me several times that it would be taken care of and it's not. They have poor verbal skills, don't act professional. They do something wrong and it turns into your fault. Blame shift alot. DO NOT RENT!!!! mgFDbN4-dhkSMZ7zRmVH
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User Responses |
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| From: Anonymous | Date: 05/26/2009 |
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This is absolutly true. I have lived there a year and a half and that has been the worst year in and a half in an apartment ever. I have lived in several other apartments and never had as many problems as i did. The a/c is awful in these apartments. not too mention shady people through out the apartment. They need to get a manager and a leasing team that actually knows what there doing. My lease has been messed up several times and they took forever to get my renewal ready. The Person above is right DO NOT RENT!! Hell would have been better then dealing with rude customer service. Just because we are renting an apartment doesnt mean to be rude we are paying for you to have a job you should act like it!!! If people dont rent you wouldnt be there.
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