Villas at Legacy
#9,445 #36 #1,618

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Villas at Legacy

5301 West Spring Creek Parkway, Plano, TX 75024
(161 Reviews)
$1,611 - $2,948/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C+
C+

Renter Ratings

C

Review Ratings

Noise

2.0

Grounds

2.5

Safety

3.0

Office Staff

1.0

Maintenance

4.0

Neighborhood

2.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.5 days

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View Community Timeline

Villas at Legacy Reviews

(161)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospective ā€¢ Visited 2023

12/31/2023

A dump

My experience was horrible. I loved here when they were first built in the late 90's 1999 to be exact. Such a lovely place but as time goes by there become issues. However, this place is a massive dump on the inside and the managementā€¦Ā See More >
    Manager

    1/4/2024

    Villas at Legacy
    We are disappointed to learn of your experience here at Villas at Legacy Apartments, but will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 202-1300. We look forward to hearing from you.
    Review Author Icon

    anonymous

    Resident ā€¢ 2022 - 2023

    10/2/2023

    Some lovely staff, one needs to be replaced

    There is a young lady there that always gives off such a surprising amount of hostility. She has a tattoo on her neck. Please replace. There are plenty of people who needs jobs that will bring a positive and professional approach to their jobs.

      Manager

      10/3/2023

      Villas at Legacy
      Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (972) 202-1300 when you can so we can address this situation directly. Thank you and have a great day.
      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2021

      2/5/2021

      They advertise themselves as a luxury community when in reality itā€™s just a decent older complex that has some cosmetic updates which were not always properly done (i.e. painting the exterior without properly prepping the area prior so you have things like a painted waspā€¦Ā See More >
        Manager

        2/5/2021

        Villas at Legacy
        Hi Nicole, Due to COVID, shipping has been greatly impacted and shipping large appliances and parts have been delayed. We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to work towards a resolution, so if you are willing, please reach out to us at (972) 202-1300 to discuss this further.
        Review Author Icon

        anonymous

        prospective ā€¢ Visited 2020

        10/8/2020

        This community is peaceful and my apartment is great! Everything I could ever need is within a 10 minute drive. I love my apartment and all the perks that come with living in this area. Thank you villas at legacy!

          Manager

          10/12/2020

          Villas at Legacy
          Thank you for your kind words and this wonderful review! We hope you have a great day!
          Review Author Icon

          anonymous

          prospective ā€¢ Visited 2020

          8/29/2020

          This property is a peaceful place to live. The apartment is spacious and open and in a great location, it is a quick drive to any restaurants or entertainment that I may need. Other than my apartment itself, the property is kept clean along withā€¦Ā See More >
            Manager

            8/31/2020

            Villas at Legacy
            Thank you so much for the positive review! We can't wait to see you again, have a great day.
            Review Author Icon

            Parag_B

            Resident ā€¢ 2020

            1/2/2020

            Responsive society office for any complaints. The support staff is very good and friendly. Play area could be better but is functional. Overall a very good society to stay in. The size of my apartment is very good. Loads of space.

              Review Author Icon

              anonymous

              Resident ā€¢ 2018 - 2019

              6/17/2019

              I would not recommend living here to anyone I know. Really bad complex that charges way too much and has a lot of hidden fees. They try to look like a nice complex, but it really isn't. Some of the staff are really nice andā€¦Ā See More >
                Manager

                8/9/2019

                Villas at Legacy
                Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
                Review Author Icon

                Alex Thomas

                Resident ā€¢ 2019

                5/28/2019

                The community is getting a lot of work done. Can't wait to see the finish product! I've peeked in the window and the clubhouse is really coming along. The team at the office is amazing! Spoke to Angela and she did explain that when theā€¦Ā See More >
                  Manager

                  5/30/2019

                  Villas at Legacy
                  Alex Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Villas at Legacy! Thanks again for taking the time to leave us this information about your recent visit. Take care!
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2019

                  1/10/2019

                  Don't even consider living here! My boyfriend moved in around September. I was suppose to follow when my lease was up but have decided to stay in my apartment so we can have a place that people can come over and not be embarrassed ofā€¦Ā See More >
                    Manager

                    1/14/2019

                    Villas at Legacy
                    We are disappointed to hear that you did not have a more positive experience with us at Villas at Legacy Apartments. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2017 - 2018

                    9/25/2018

                    I am so glad that Greystar has taken over management of this apartment complex! I had formerly lived on a Greystar property and was a little disappointed by how this complex's former management team had approached their work and residents. The Greystar team is fantasticā€¦Ā See More >
                      Manager

                      10/24/2018

                      Villas at Legacy
                      Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Villas at Legacy Apartments. Thanks again for taking the time to leave us this information about your recent visit. Take care!
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2015 - 2017

                      4/26/2018

                      DO NOT MOVE HERE! First place Iā€™ve ever lived where you hear your downstairs neighbors (due to poor insulation) since new management showed up place has gone to ----. They make up rules for breaking your lease if you choose to do so to preventā€¦Ā See More >
                        Manager

                        4/18/2019

                        Villas at Legacy
                        Hello Anonymous! Villas at Legacy has a new management team and amazing renovations taking place in 2019! Thanks for bringing this matter to our attention. The more details about our community the more we are able to strive to please our current and future residents. If you are ever in the market looking for a new home, we invite you to come check us out so we may turn your negative experience into a positive one! Thank you again for your feedback!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2015 - 2017

                        12/5/2017

                        Very bad place to live worst management and no body showed up from maintenance side. If you submitted an online work order for maintenance the worst thing is no body show up for fix the problem and they update status on website which shows "ā€¦Ā See More >
                          Manager

                          6/11/2020

                          Villas at Legacy
                          Thank you for your feedback. As of June 2018, Villas at Legacy has been under new ownership and management team. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at 972.202.1300 or villasatlegacy@greystar.com. We look forward to speaking to you soon!
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2016

                          12/8/2016

                          LOUD LOUD LOUD!!! There is ZERO insulation btw the floors so you will hear neighbors THUMP BANG BASH at ANY and ALL TIMES. You will literally hear the water splashing into their bathtubs from their showers in the bathroom (the garden tubs are moldedā€¦Ā See More >
                            Review Author Icon

                            backup321

                            Resident ā€¢ 2015 - 2016

                            12/2/2016

                            Location is wonderful! Upgrades are great as well. Beautiful granite counter tops and floors. New amenities are finally being accomplished. Fitness room is upgraded and new playground being put in as well. Staff has changed but they all seem as helpful as the ones before.ā€¦Ā See More >
                              Review Author Icon

                              tropics4

                              Resident ā€¢ 2016

                              11/6/2016

                              Very Nice Apartments! We love it here! I moved here in August 2016 and my son and I love living here! We plan to stay at least two years unless I find a house to buy. Yes, there are pros and cons living in anyā€¦Ā See More >
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2011 - 2016

                                8/20/2016

                                The WORST of the WORST. I live here because I have to, fortunately I am leaving soon, this is the list of issues you will find out here. 1. Noise This is the king, and no... the administration is not going to do anything, the buildings areā€¦Ā See More >
                                  Review Author Icon

                                  Charles.Thomas

                                  Resident ā€¢ 2015 - 2016

                                  5/28/2016

                                  I want to preface this by noting that I am not writing this review out of anger. I am writing this review so that you aren't sucked in by what looks like a great place to live. Noise: The walls and ceilings are pretty thin, Iā€¦Ā See More >
                                    Review Author Icon

                                    Rankedbest

                                    Resident ā€¢ 2016

                                    5/29/2016

                                    This is the problem I've been having for almost 2months!! Office staff don't care!ā€¦Ā See More >
                                      Review Author Icon

                                      G.Givens80@yahoo.com

                                      Resident ā€¢ 2013 - 2016

                                      4/29/2016

                                      It is time for me to renew a 3rd lease but I am about to move because they want to renew my lease at $125 more each month not including charges for pest control, trash pick up, etc. The space is not worth theā€¦Ā See More >
                                        Review Author Icon

                                        Not happy at all

                                        Resident ā€¢ 2016

                                        3/5/2016

                                        Think twice before moving here.The staff doesn't care about your issues, and never answer the phone.ā€¦Ā See More >
                                          Review Author Icon

                                          Saspur

                                          prospective ā€¢ Visited 2015

                                          8/8/2015

                                          TERRIBLE CUSTOMER SERVICE, on the phone. Called and spoke to a -- which seemed to be bothered as soon as he answered the phone. I told him I was interested in a 2 bedroom, in which he asked which one. Being as ignorant as heā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2014 - 2015

                                            9/21/2016

                                            I have been here for almost a year now, and its been great. The office staff are very friendly and personable. Im actually sad they don't have any apartments fitting my needs up for lease. Any work order I ever put in was solved almostā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              prospective ā€¢ Visited 2015

                                              7/19/2015

                                              All though i have lived here for almost two years . if i move out im getting a house. In regardes to my neighbor under me who is always bagging On my ceiling and telling me to keep it down even to the point whenā€¦Ā See More >
                                                Review Author Icon

                                                stacelg

                                                Resident ā€¢ 2013 - 2015

                                                5/18/2015

                                                Grimy, old, needs to be updated. It looked good at first...good location and a gated community. However the proximity to Spring Creek & the Tollway made it very noisy. Often the gates didn't work so it was pointless to have them. I paid a monthlyā€¦Ā See More >
                                                  Review Author Icon

                                                  PissedCustomer111

                                                  Resident ā€¢ 2013 - 2014

                                                  5/7/2015

                                                  Extremely PATHETIC place to live. The management is very rude and the leasing manager leads by example!! Very poor service and maintenance turnarounds. The community has rats all over that seldom are also found in the apartment too (in kitchen and bathrooms) with ferocious REDā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 161 number of votes by renters, Villas at Legacy is currently rated 2.8 out of 5 stars.
                                                    Villas at Legacy is rated 2.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Villas at Legacy is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Villas at Legacy is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Villas at Legacy is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Villas at Legacy is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Villas at Legacy is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.5 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Villas at Legacy

                                                    March 2024

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                                                    Villas at Legacy is an apartment in Plano in zip code 75024. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,948. Nearby cities include Richardson, Allen, The Colony, Frisco, and Addison.

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