Heritage at Lakeside formerly Echelon At Lakeside
5900 Baywater Drive, Plano, TX 75093
972-943-3577  WEBSITE save favorite
AVERAGE RATING
recommended by:
35%

overall rating:
2.6
2.6
2.58 Parking:
2.8
2.83 Maintenance:
2.5
2.5 Construction:
2.7
2.73 Noise:
3.0
3.05 Grounds:
2.8
2.85 Safety:
2.8
2.85 Office Staff:
< | >

From: -Anonymous-
Date posted: 1/11/2004
Years at this apartment: 2004 - 2004
 
I lived at Echelon for 12 months. I expected more from the most expensive apartments in Plano. These apartments were built poorly, and then refurbished by Echelon after the scorpions took over the place. The buildings are sub-par. I could see the outside sun light under my door. There was actually a draft near the front, and patio doors. The pool was closed for two weeks because of vandalism. On the upside, these apartments are located far enough away from Plano?s bad areas to be safe, but close enough that I could get to the medical center in under 15 minutes. It should be noted that the grounds are kept in impeccable condition. It really does look like a post card. It?s also true that the management is always rude-almost to the point of being comical. Anyway...my chief complaint is that the office charged me a small fortune in damages upon move-out. Considering that I am a physician in a 100 hour/week program, and that I was hardly ever home, much less damaging the property, I was shocked at this rather transparent attempt to blackmail my credit report in order for Echelon to raise it?s bottom line. I wrote letters to both the manager?s office, as well as the Echelon corporate offices in Florida. After being contacted by the law firm retained to collect the so-called "damages", I was told by one of the attorneys that Echelon denied ever receiving my letters, and that I should pay the debt, or get a good lawyer. Caveat Emptor!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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