Heritage at Lakeside formerly Echelon At Lakeside
AVERAGE RATING
recommended by:
35%
overall rating:
35%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Office staff seems lost...in space
From: -Anonymous-Date posted: 9/8/2008
Years at this apartment: 2008 - 2008
2 responses
WOW...office staff needs serious restructuring. They are more concerned about social networking on the internet than helping prospective clients. Upper management needs to step in and clean up the baggage! One disappointed prospective resident.
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User Responses |
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| From: Anonymous | Date: 12/05/2008 |
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I would have to disagree to the Greystar comment. I lived there under their management and under RiverStone management and there was NO comparison. Greystar had the place 90 plus percent full and leased to great people. When Riverstone stepped in Heritage went DOWN!!! They couldn't keep the same staff in for any length of time, they couldn't solve any problems for residents, and to top it off they just weren't friendly!! That is just a few to speak of. I guess some people don't realize they are in a customer service industry...
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| From: Anonymous | Date: 04/02/2009 |
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wait a minute, i experienced the greystar staff and it was HORRIBLE!!!!!
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