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Heritage at Lakeside (formerly Echelon At Lakeside)

5900 Baywater Drive, Plano, TX 75093
48%
52
Reviews
48%
Apartment Rating
60%
City Average
02/14/14
Prospective Resident

I'm dying to know what makes this complex charge $300 - $500 more per apartment then the rest of the apartments in the area. Full Review ▶

04/01/13
Resident

Just moved in and love it. The management staff are wonderful. Yes there are some issues but the positives out way the negatives. Pros:Lots of Space, Quite, Great floor plan, Tandem 2 car garage, lots of windows with sunshine. O' and… Full Review ▶

02/25/13
Resident

I have lived in 2 units on this property & have enjoyed both. Last spring I upgraded to a larger unit & love it! The location is wonderful; neighbors are friendly/nice, precious dogs for my dogs to interact with, & tons… Full Review ▶

02/08/13
Resident

In two years, we are on the fifth manager. This turnover has been annoying, but the first four were pleasant and tenant oriented. The current manager is totally owner oriented for current tenants regardless of how he may present himself to… Full Review ▶

10/26/12
Prospective Resident

I don't live here anymore, (thank god) and I still have to deal with the useless staff. Angie (the manager) is rude and disrespectful ... I just don't understand why do this complex always has the dumbest people working for them.… Full Review ▶

08/10/12
Resident

My husband and I are enjoying living in our new apartment at Heritage at Lakeside. The staff is very friendly, helpful, and professional. Brandy, Jorge, and Brian do an amazing job! It is a quiet complex, and the grounds are kept… Full Review ▶

07/26/12
Resident

We moved in over 3 years ago and we love it. Like any other place we have had some management changes, but now we have a group that cares for the place and the residents. The size of the apartments are… Full Review ▶

11/03/11
Resident

My a.c. was out the day I moved in, mid July. I spent 2 days with a friend until it was supposedly fixed. It never cooled correctly, their answer was it is hot in Texas in the summer. Finally recieved new… Full Review ▶

08/08/11
Resident

Lived here for a year. Just singed up for another. Office staff is great, Maintenence crew does repairs on time, and right the first time. Perfect location, great schools. A safe place for my family. Full Review ▶

08/17/10
Resident

I spent the worest 3 months in Plano in this compound. Management are useless, arogant and tell laies. they are not trustworthy. I would not rcommend this place to any one. Full Review ▶

07/18/10
Resident

I have lived in the apartment complex for many years. The floor plans are spacious and fabulous, but think twice if you need any support from the complex itself. The office staff has changed so much they just need to install… Full Review ▶

07/07/10
Resident

Office staff spends all day on facebook. Maintenance requests require a call to HOUSTON, they will not take them in office. They rig everything just to get by. On move-in apt was a mess. Model is beautiful but ask to see… Full Review ▶

12/26/09
Resident

First day in the apartment when doing the walk through I noticed the Apt. was not ready, spider webs on the celing corners, wood trims were not painted, fawcets were rusty, light fixtures were missing,etc. I was very disappointed because rent… Full Review ▶

07/22/09
Resident

Awful. Too many homes built on too little space. Not enough room to get into a garage. The parking is far from adequate. The construction is sad and substandard. Everything broke, toilet, garbage disposal garage door. The office staff is distracted… Full Review ▶

09/08/08
Prospective Resident

WOW...office staff needs serious restructuring. They are more concerned about social networking on the internet than helping prospective clients. Upper management needs to step in and clean up the baggage! One disappointed prospective resident. Full Review ▶

03/26/08
Resident

We have lived at Heritage for 6 months and can't wait until our lease expires. There is nothing luxurious about the apartments as advertised. The computer room is a disgrace with kids looking up porn and smoking. They ran the sprinkler… Full Review ▶

02/20/08
Resident

I am not a fan of this place. My neighbors were on TV for being scam artists! How do these people qualify for this "upscale" community. It's BOGUS. Full Review ▶

02/19/08
Resident

I would have to disagree with the previous postings. I have been to the office several times, and the office staff is always friendly and nice to me. David has helped me several times, and overall he is much better than… Full Review ▶

02/16/08
Resident

I am sad to say I really feel like there have been changes for the worst here at Heritage. I have lived at Heritage for over a year now and for about the last month the office just seems so cold… Full Review ▶

10/26/07
Resident

The friendly and helpful office staff and maintenance team made our move-in a lot smoother. The apartment was in good shape at walk through time and the punch list was cleared promptly afterwards. The apartment floor plan is good, providing plenty… Full Review ▶

10/10/07
Resident

I've lived in the same unit now for 6 yrs. I like the layout of the apt. as well as the walk-in garages. I specifically found this complex because I needed a 2 car garage and it was rare to find… Full Review ▶

08/09/07
Resident

I lived at Heritage for 6 months and had a great experience. The manager was awesome!!! It's a great location and a very nice place to live. It is a small property so you really get to know your neighbors. Overall,… Full Review ▶

11/20/06
Resident

I recently moved from out of state and wanted to comment on the excellent customer service I have received from the office since I moved in. I had chosen another community to live at and when I came to move in,… Full Review ▶

10/25/06
Resident

The pool furniture was ordered when Greystar took over because MBS stole the other furniture. I guess if you had attended the Town Hall Meeting, you would have been aware of that. It takes up to 8 weeks for it to… Full Review ▶

08/30/06
Resident

All it took was for MBS to take over. For the short amount of time MBS had this property, all hell broke lose. You can take an A property and slap the name MBS on it, and within that amount of… Full Review ▶

07/31/06
Resident

How many management companies will there be before they realize how harzardous these apartments are to you and your pets. Our pets developed respiratory infections that they never had until we moved here and they will have forever. Our vet said… Full Review ▶

07/20/06
Resident

MBS is no longer managing this property. It is now managed by Greystar and they are doing a fabulous job. Very friendly and all of my requests have been handled in a timely manner. They even call me at work to… Full Review ▶

06/15/06
Resident

Avoid this property. MBS "Management" has taken over. Just Google "MBS Apartment" and see for yourself. Nothing gets done. One year without pool furniture. 3 months to repair serious leak problem behind building. I am told staff and vendors are not… Full Review ▶

01/23/06
Resident

The reality is that every onsite staff takes the blame for poor construction and/or poor upper management. When you find a staff that is in perfect harmony, that means two things are going right. First and foremost a happy onsite staff… Full Review ▶

11/23/05
Resident

This is a great place, management is very open and helpful, property is taken care of nicely, I love the great location where I live. I would recommend this property to any potential tenants? Full Review ▶

07/06/05
Resident

When we first looked at the complex we thought how nice it looked. We liked the fact that it looked like a community more than every other apartment complex. We were set to move into this apartment but, unbeknownst to us… Full Review ▶

06/26/05
Resident

This property was built without any water sealant and was a leaking sivv and HAS, not HAD, Yes, has mold throughout every single apartment in the community. The management dealt with the reconstruction and damage to the residents personal items professionally… Full Review ▶

06/03/05
Resident

We really enjoy lakeside, the area and the staff. Keep up the good work. Full Review ▶

05/23/05
Resident

My family and I have lived here a few months and we love it. Everyting is taken care very quickly and we love our neighbors. We just wanted to give a thumbs up to the Echelon Staff. They are great.

Full Review ▶

05/23/05
Resident

Full Review ▶

05/22/05
Resident

Only if you are blind and deaf will you want to live here. You can hear your neigbor's TV, taking on the phone, peeing in the toilet, having sex, fighting and so on. When it rains your garage will leak and… Full Review ▶

04/26/05
Resident

I have lived here for several years. I love this community but the previous manager was something to be desired. I recently went in to talk to the office and found almost the entire staff changed. I was very happy that… Full Review ▶

04/19/05
Resident

I loved my neighbors and my apartment. It was the first time i actually felt like i was apart of a real community. I am not impressed with the upper management of Echelon but have had a great experience with all… Full Review ▶

03/16/05
Resident

My husband and I lived here for roughly six months, and we had nothing but problems. When we moved in, we had three major bug infestations, roof leak, doors that would not shut, windows that would not open, and the apartment… Full Review ▶

03/01/05
Resident

I lived at this complex for a couple of years after the property was built and was one of its first residents. The first two managers were wonderful, but they moved on. They were very courteous, and any maintenance issues were… Full Review ▶

05/06/04
Resident

Echelon's management team has to be seen, and heard to be believed. It is true that the apartments have scorpions, but at least I have the right to kill them. Too bad there isn't a can of "Property Management Raid" for… Full Review ▶

04/22/04
Resident

I have lived at Echelon at Lakeside for half a year and have enjoyed it from day one. The management couldn?t have been more welcoming to me. One of them even helped me with finding a job close by. Every morning… Full Review ▶

04/18/04
Resident

Rude, rude, rude. That says it all. The management is dishonest, and insulting. I don´t believe the positive reviews about this community. Everyone that I know from Echelon has either moved, or is planning on doing so just as soon as… Full Review ▶

04/18/04
Resident

Moved into this place to smiles, and promises. Thus far I have been treated like a criminal. The management is crass, ill-mannered, and insulting to residents, and co-workers alike. Although the property is beautiful on the exterior, the management company makes… Full Review ▶

04/07/04
Resident

I have lived here for a year now and hate to move. I love my apartment, my maintenance issues are always taking care of on the day I call them in. The office staff is the best staff I have come… Full Review ▶

04/05/04
Resident

This place is horrible. I lived there for 3 years, there was constant staff turnover, and they actually reported me to all 3 credit bureaus for failure to pay a $30 balance after I had left. I never paid it because… Full Review ▶

01/26/04
Resident

I have lived at Echelon since March 2003 and can honestly say it is by far the nicest apartment I have ever lived at. I move around often because of my job and came upon this website while planning to relocate… Full Review ▶

01/11/04
Resident

I lived at Echelon for 12 months. I expected more from the most expensive apartments in Plano. These apartments were built poorly, and then refurbished by Echelon after the scorpions took over the place. The buildings are sub-par. I could see… Full Review ▶

01/04/04
Resident

Called them on 24 December 2003 @ 10:00AM CST to discuss property availability ? their voice message greeting said they would be working on this holiday eve through 5:00PM. Left my name and number, expressing that I wanted to be contacted… Full Review ▶

12/27/03
Resident

We have lived here for 2 1/2 years. It is a unique and beautiful complex. It´s not perfect but I have found management and staff to be very accomodating to us. The on-site maintenance personnel are very friendly and helpful. We… Full Review ▶

11/17/03
Resident

I used to live there and can say that every property has its issues. However, they are beautiful and as close to living in a "home" as apartments get.
I´ve always said that you can´t please all the people all the… Full Review ▶

11/10/03
Resident

I didn´t live here, but I did tour the property. There were men hammering away at all of the buildings-tearing the walls out, and replacing them. When I asked the leasing agent what they were doing, she replied "Maintenance." When I… Full Review ▶

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