La Ventura

2600 Ventura Drive, Plano, TX 75093
972-769-2600 save favorite

AVERAGE RATING

recommended by:
56%

overall rating:

3.6

3.8

Parking:

3.8

Maintenance:

3.5

Construction:

3.5

Noise:

3.9

Grounds:

3.6

Safety:

3.6

Office Staff:

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Horrible Management Staff

From: -Anonymous-
Date posted: 5/28/2008
Years at this apartment: 2008-01-01 - 2008-01-01

The apartments are nice but the staff is incompetent, ----- along with the managers seem to have no idea what they are doing nor do they seem to care.

I submitted a rental application with them and it took them weeks to verify, every other apartment complex I've spoken with said it takes them less than 10 minutes to verify.

It took so long that I had to go with another apartment complex.

They are apparently incapable of making or returning phone calls, the manager is always at a "doctor appointment" and they don't seem to communicate with each other because nobody seems to have a clue.

I've never dealt with a more unprofessional group of people.

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Recommended: NO
Overall Rating

Parking:
Maintenance:
Construction:
Noise:

Grounds:
Safety:
Office Staff:

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