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Legacy Apartments (formerly Archstone Legacy)

6909 Custer Rd, Plano, TX 75023
46%
55
Reviews
46%
Apartment Rating
61%
City Average
06/27/14
Resident

They are Ridiculously going up on rent I have been living here for past 3 years, there new management is reckless in past 2 years twice I come across major flood me and my neighbor as well, due to my busy… Full Review ▶

11/22/13
Resident

I LOVE CALLING LEGACY MY HOME!!! I have been here for MANY years, as well as many of my fellow neighbors, and we all enjoy Life at Legacy! There are tons of great things to say about Legacy Apartments, but I… Full Review ▶

11/15/13
Resident

We love living here. It is an ideal location and the management takes really good care of us. If we have a problem arise, they take care of it and then some. Full Review ▶

10/19/13
Resident

It's not the "nicest" apartments in Plano, but I generally enjoyed living here and never had a problem. The majority of the tenants are elderly so it's a pretty quiet area. Amenities aren't great, but looking back, this place wasn't too… Full Review ▶

09/21/13
Resident

I moved into Legacy Apts Jan 2011..the mgmt staff seemed to be nice up until I signed the lease. The apts are ok but the staff is extremely rude and uncaring. It had gotten so bad that I felt like a… Full Review ▶

06/17/13
Resident

We moved my mother to this apartment complex because it was close to us. The management when she moved in was amazing. They took care of anything that was brought to their attention. The current management leaves much to be desired.… Full Review ▶

04/19/13
Resident

We lived at these apartments for 2 years and loved our neighbors but the problems that they had when we moved in were still going on when we left. There has always been a hot water issue and while yes they… Full Review ▶

Manager Response
04/17/13
Resident

I moved into a 3 bedroom in Feb 2012 and thought I was going to be happy in this complex. I thought wrong. My 2nd week living here my son's room was flooded because they don't keep up with routine maint… Full Review ▶

03/23/13
Resident

I moved into a 2 bedroom, like a year ago and did not have any problems yet. My family loves living here. Our renewal is coming up and I am definitely renewing my lease !! The grounds are always clean, we… Full Review ▶

03/23/13
Resident

I moved in under the old management and can say that the new management made such a positiv difference. The new management company took over 2 years ago and they try their best to keep this property up!! The office staff… Full Review ▶

02/05/13
Resident

I originally moved into Legacy Apartments under the old management and they were absolutely great and the exact reason why I chose the apartments. I lived here from beginning of 2010 to beginning of 2012, so 2 lease terms. In the… Full Review ▶

Manager Response
06/11/12
Resident

Don't rent the apartments if you want have a good moon.The apartments's property manager and stuff are very bad,rude when you move out or argue somethings. Full Review ▶

05/29/12
Resident

I have lived here for many years. Compare to previous property managing companies, this new property managing company personals are very rude and disrespect to tenants here. As stated on their website, the goals of this new property managing company is… Full Review ▶

01/05/12
Resident

I have lived here for a little over 6 months, and I love it here. But, I want to tell you what you can expect when you move in here. First the Negatives: Water bills are more expensive than electricity bills!… Full Review ▶

08/09/11
Resident

I have not one negative thing to say. iv been living at the Legacy apartments for alomost 22 years and everything i have ever asked to be done has been done. Through the years ther have been a couple managment changes… Full Review ▶

07/11/11
Resident

There are so many bad things I could say about this complex I don't even know where to start. The apartments never have hot water and this is a complaint of everyone there that I have talked to. The water bills… Full Review ▶

03/08/11
Resident

I moved into the apartments by pure grace and was not completely satisfied but when your down and out you really do not have time to make a decision or complain. So far they are ok I am right near the… Full Review ▶

12/07/10
Resident

When we moved in here we had purposely picked an older complex thinking: it might be older but we get more rooms for our money. We pay about $1200 for a 3 bedroom and there is a lot of space. When… Full Review ▶

08/26/10
Resident

They have a boiler system to heat water here and it's out more than it works. Just two weeks ago we didn't have hot water from a Friday morning to the next Monday afternoon, all weekend. No hot water again today… Full Review ▶

08/25/10
Prospective Resident

This is in a great location for my commute and close to way to many Malls for the wife. Pretty good schools from what I've researched. Definitely in my top 3. Gotta get into something quick! Full Review ▶

08/24/10
Prospective Resident

We looked at these apartments not once, (we should have known better) but actually a 2nd time to see if they had improved. A young and very inexperienced office staff took us to the 'model' apartment. Granted they have a nice… Full Review ▶

08/11/10
Resident

I have lived here for 3 years and in the last year it has gone downhill very quickly. The apartments are not maintained. My carpet is pulling up in the corners and is so worn that there are actual holes. My… Full Review ▶

06/26/10
Resident

This new management (PROTEA) has degraded the once beautiful and safe homes to nothing but useless apartments that just happen to be in Plano! 1.The manager is rude and gossips about tenants with other tenants. Do not let her fool you… Full Review ▶

04/01/10
Resident

every thing is in mess, carpet is dirty, leaking water, no hot water, charge people without reason. staff is rude. it is nightmare to live there from 2006-2007. It was nice under old archstone management. BUT THEY ARE SUCK NOW. Full Review ▶

06/23/09
Resident

I've lived here for 2 years...it's horrible. The new "management" is a joke. They send out notices whining about how much money it costs to maintain the apartments, but completely ignore you when you have a service request. It takes weeks… Full Review ▶

06/23/09
Resident

I have lived here for years and am finally moving out due to the following reasons: Police raided a drug dealer. There are many more living here. Office Staff is BEYOND rude, they ignore your requests, don't get things fixed, and… Full Review ▶

05/27/09
Resident

Last week, I went the leasing office to argue the charge they put it on me. To my surprise, I saw new type of people who live in this dirty apartment I thought I was in downtown Chicago. I am not… Full Review ▶

04/02/09
Resident

I have lived here less than a year and have had 17 different maintenance requests. I have to call 3-4 times in order to get anything fixed. The water is off more than it is on and the water bills are… Full Review ▶

01/06/09
Resident

THE REVIEWS ARE VERY REAL. I LIVED, EXISTED, HERE FOR 7 YEARS. IT WAS GOOD FOR THE FIRST FOUR. THE PROPERTY SOLD AND AFTER NEW "MANAGEMENT", JOKE TO SAY THE LEAST, TOOK OVER THE RENT WENT UP AND THE SERVICE WAS… Full Review ▶

01/06/09
Resident

Like wasting your money on rent when nothing works, then this is the place for you!! Ive lived here for three years now and its the worst place that I have ever lived. Water is turned off more then it is… Full Review ▶

12/05/08
Resident

This place has just gone down hill at a tremendous rate. The management allows garbage on peoples porches. The noise level from the newer tenants is far from acceptable and the management Refuses to do anything about it. It's difficult to… Full Review ▶

08/17/08
Resident

This has to be he worst place to live. The staff is completely unhelpful and rude. I have had to report every maintenance issue three or four times before anything is done about. The wall in my bedroom leaks every time… Full Review ▶

07/23/08
Resident

Archstone Legacy became Legacy apartments and then the problem started. Maintenance is not good, the repair men are never available. And there is a lot of water leakage around the community. Our backyard was dug for water repair, but they never… Full Review ▶

07/07/08
Resident

Two pools are turned into nasty swamps! Absolutely impossible to swim! Dog poops are everywhere, even in the middle of playground area. Woudnt recommend this place for families with small kids. Full Review ▶

07/01/08
Resident

I have lived here since April of 2008. My maintenance requests are always taken care of and in a timely manner. The grounds look great. The Swimming pools are much better since the new management team came in several months ago.… Full Review ▶

01/10/08
Resident

If you are to consider this apartment as your future residence, be very careful. I lived there for six years and provided the mandatory 60 day move out notification September of 2007. I just received a letter from a collection agency… Full Review ▶

12/26/07
Resident

I orginally signed a 6 month lease here. But the staff is extraordinarily nice! The apartments are a GREAT price for what you get! I can't comment on the mainentence because I've only had one problem which was fixed in that… Full Review ▶

10/17/07
Prospective Resident

I guess if this is all you can afford, it's good. Full Review ▶

09/10/07
Resident

Very clean, well laid-out apartments and grounds, but in my first month, my experience with management has been quite negative (although couldn't be nicer before I signed the rental contract). They apparently can't properly track the rent checks. After receiving my… Full Review ▶

04/14/07
Resident

Hated to move from this community, but hated the long commute to work even more. Price was comparable to the area. I never used the amenities, therefore cannot comment on them. Actually, I did use the pool once...

Crime was never… Full Review ▶

03/18/07
Resident

I just moved here from a house into one of the villa apartments. it's such a cool little place. So quiet and peaceful. I have met almost all of my neighbors nad they are super friendly. I always go for a… Full Review ▶

01/23/07
Resident

I just moved here from California and I looked at a ton of apartments!! The staff at Legacy was so nice and they made me feel really comfortable. They gave me info on grocery stores, shopping, and cool places to go… Full Review ▶

12/18/06
Resident

My girlfriend and i just signed the lease and are currently moving in. The staff is extremely courteous, grounds are well maintained, and it does not look like an apartment complex from the road. Surrounding the actual apartment building are what… Full Review ▶

07/01/06
Resident

Ok you???re going to think I'm crazy but when i lived here my apartment was haunted. I know I'm crazy but it really was. I was constantly waking up and my pictures were taken down off the wall and moved completely… Full Review ▶

02/01/06
Resident

That's completely untrue, I have had several times that I asked them to do 2 or 3 different things and they had no problems with that. They always come with in 1 to 2 days of me doing it online or… Full Review ▶

11/18/05
Resident

The longer you live here, the longer your lease, the higher your rent. Many of us have been here 5 years and pay rent much higher than new move-in. Not a lot of loyalty to be found at Archstone Legacy.
And… Full Review ▶

11/16/05
Resident

When I moved in, I was temporarily in a smaller apartment until the one I needed came open. I had to wait over 2 months after the promised move in date to move, and then when I went to get the… Full Review ▶

11/04/05
Resident

When we started moving in we noticed that the apartment seemed as if it had not been cleaned. The carpet had stains all over it. We told managment and they got on it right away. I ended up cleaning it myself.… Full Review ▶

10/17/05
Resident

I have lived here over 5 years and have had no problems. But this new management team is awful. Today they handed out 50 dollar fines to the majority of residents for "violations" on patios and front porches. Yes, they have… Full Review ▶

06/01/05
Resident

I live at Archstone for about two yrs and in the last six months of the second lease term I have problems with ants. I put in like seven or eight service request and that wasnt working. So I just got… Full Review ▶

03/03/05
Resident

Full Review ▶

01/17/04
Resident

The pricing is good, and the staff - since management changed - is friendly, but there are so many maintenance problems! It wouldn´t be such a big deal, but it takes 3 to 5 attempts at fixing to get anything fixed… Full Review ▶

02/05/03
Resident

I lived at this complex almost five years. Moved only to get more room, and then still stayed at an Archstone property. The staff has always been professional and very nice. Maintenance requests, which I rarely even had, were handled in… Full Review ▶

09/25/02
Resident

The apartments were nice, however you could here people talking and using the bathroom. The ceiling were cheap you could hear everystep someone took if you were on the first floor. The pool is always dirty and the the work out… Full Review ▶

08/12/01
Resident

Dogs are allowed, so walking on the grass is like trudging through a minefield. Have had problems with noise (2 yapping dogs) while trying to relax at the pool. 2 pools, but one is shaded by trees that constantly shed into… Full Review ▶

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