Oaks Of Collin Creek

Oaks Of Collin Creek is recommended by:
22.0%
Overall Rating
1.83 out 5
Parking:
2.36 of 5
Maintenance:
2.12 of 5
Construction: 1.75 of 5
Noise:
2.25 of 5
Grounds: 1.97 of 5
Safety: 2.07 of 5
Office Staff:
2.02 of 5

700 W Plano Pkwy
Plano, TX 75075
972-423-8662
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Yo!
 

GREYSTAR DISERVES NO STARS!! BAD MANAGEMENT!!!

From: 79RENTER
Date posted: 6/4/2007
Years at this apartment: 2003 - 2007
User Response is available. 4 responses

 
I AM SAD TO WRITE THIS BUT IT IS THE HONEST TRUTH! EVER SINCE GREYSTAR MANAGEMENT TOOK OVER THIS PROPERTY THIS COMMUNITY HAS GONE DOWN HILL! AND THE OFFICE STAFF THEY BROUGHT WITH THEM ARE EVEN WORSE! THEY HAVE THE NASTIEST ATTITUDES I HAVE EVER SEEN! THEY TALK TO YOU LIKE YOU ARE STUPID AND AS IF YOU WERE A NUSENCE TO THEM AND ARE WASTING THEIR TIME! NEWSFLASH GIRLS, MY RENT PAYS YOUR SALARY!!!!! I WISH THEIR CORPORATE OFFICE WOULD COME AND PAY A VISIT WITHOUT TELLING THEM SO THEY CAN SEE, JUST HOW MUCH MONEY IS BEING WASTED ON INCOMPETENT EMPLOYEES! ESPECIALLY SHOW UP ON A MONDAY WHEN THE PROPERTY IS FLOODED WITH MOUNTAINS OF GARBAGE ALL OVER.
P.S GREYSTAR, YOU REALLY NEED TO DO SOMETHING ABOUT THIS PROPERTY AND THE STAFF BECAUSE THIS PROPERTY IS MAKING YOUR COMPANY LOOK LIKE AND AMATUER COMPANY THAT IS SO UNPROFESSIONAL AND INCOMPETENT TO BE IN THE APARTMENT BUSINESS! I WAS IN THE BUSINESS FOR 7 YRS, 3 AS A PROPERTY MANAGER AND IF I HAD A ASSISTANT MANAGER AND LEASING LIKE YOU DO OVER HERE, I WOULD FIRE THEM IN A BLINK OF AN EYE! YES IM TALKING ABOUT YOU BRITNEY AND CATHERINE!!
BY THE WAY I ALREADY MOVED OUT BUT LAST I HEARED RESIDENTS WERE GETTING A PETITION READY TO SEND TO THE CITY, AND TAA, AND YOUR OFFICE ABOUT THE CONDITIONS AT THESE APARTMENTS!!

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: TeamOffice Date: 03/10/2008
The are opinions about people. Each community over the age of 10 have to be inspected yearly inside and out by the City. You should not use names that in itself is very unproffesional. Futhermore mildew can grow anywhere outside or inside I invite you to goggle that. It can grow from not cleaning a shower. Do research first and be nice this way you look a little more credible
From: Anonymous Date: 03/28/2008
When finding somewhere to live that is safe, people must rely on opinions. Especially when they have lived in that place and know what goes on in the inside and not what you see when you are just looking. Yeah the staff is nice to you when you first look around, sign papers and get everything in motion until your a resident of the community there. Then everything changes and it isnt for the better either, the staff is very unprofessional. I just wonder how Greystar would feel if they came to visit posing as an actual resident, maybe then they would hire a staff who cares and does their jobs right! I didnt write the first post to this, I have lived there before and yeah the staff is very unprofessional! Just hopefully we dont have to work with any of the people in the office that was rude to us in the future!
From: xoxjeanyxox Date: 04/02/2008
LOL...I actually went and looked at these apartments this week. I noticed the apartments looked trashy. I was very leery that I was only shown a model apartment and not the apartment they said was actually available. I also noticed that the buildings needed painting, they had broken down cars in the parking lot. Know what I also noticed? WHOEVER WROTE THE RESPONSE FROM THE OFFICE HAS VERY BAD GRAMMAR AND NEEDS TO GO BACK TO MIDDLE SCHOOL. Please...if you work at the office, and you're going to defend yourself on here....CHECK YOUR SPELLING AND GRAMMAR BEFORE YOU POST. You CAN'T even SPELL unprofessional, while trying to defend yourself about how "professional" you are. That's sad, and it's GOOGLE...I don't know HOW to GOGGLE. And what does the fact that mildew can grow anywhere have to do with anything? Maybe that's why you don't see these people's problem. They said MOLD first of all, and they wanted it CLEANED. Whatever YOU think it is, mildew or mold, doesn't matter. CLEANING whatever it is for your residents who pay money to live there IS what should matter to you.
From: Anonymous Date: 07/15/2008
Although this complex is a C-D property, it is a long way from being maintained to city standards (interior problems). Every time the neighbor uses their upstairs bathroom, our ceiling in the living room leaks. I reported it to the office 3 months ago & still nothing has been done. No wonder there's a mold problem! You would think if they didn't care about their residents, they would at least care about maintaining the property. The leasing agents are not resident friendly (with the exception of Patricia) & seem have the reasoning capacity of children in elementary school. It's too bad when the people who are being paid with money from our rent need to exert a superiority complex instead of understanding this is our home & help to rectify problems. Customer service is truly a lost art on this property.
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