Thornbury At Chase Oaks
7101 Chase Oaks Blvd, Plano, TX 75025
888-375-7185 ext 1250  WEBSITE save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.6
2.5
2.5 Parking:
3.0
2.97 Maintenance:
2.8
2.84 Construction:
3.0
2.95 Noise:
3.1
3.07 Grounds:
2.7
2.74 Safety:
2.5
2.45 Office Staff:
< | >

what was i thinking'

From: -Anonymous-
Date posted: 8/21/2004
Years at this apartment: 2003 - 2004
 
I moved in last fall to be closer to work, and after having lived here one year I wonderered why I didn't just move to Allen.

My utility bills here are triple what they were in my previous apartment, the sound insulation between top and bottom floor apartments is terrible, and parking here if you are a resident is a nightmare. Management is unprofessional and does not return calls from residents. Finally, the fact that this complex touts itself as a gated community is a complete falsehood.

First, the sound insulation is incredibly poor. I can always hear my neighbors upstairs stomping and running about, and I can always hear them in the breezeways.

As far as parking goes, don't plan on going out after about 8 if you want to have a place to park when you get home. Too often I was made to park a great distance away from my apartment, and at night, being a single woman, I didn't feel incredibly safe walking all that way since it is not terribly well-lit.

Management does not respond to phone messages in a timely manner. I have called during office hours and had to leave messages (since they were either not there or not answering) on several occasions to discuss things ranging from my lease contract to maintenance issues, and each time, I never received a response.

Also, whoever they hire to do the exterminating must spray water or something because of all the apartments I have ever lived in, this one has the worst bug problems out of all of them. I keep a can of Raid that does a better job of getting rid of the ants that keep coming into my apartment, even though my apartment is clean!

Finally, a gated community can only be gated when the gates work. Most of this past summer, the gates were nonfunctional, which meant that anyone and everyone could come right on in. When your gates don't work, you invite all kinds of undesirable people into your community, and that's what happened this summer, as I came home on several occasions to be greeted by:

*pot smoke in the breezeways
*shifty looking guys sleeping in their cars on property
*unfamiliar people who I know did NOT live there

I will definitely be moving at the end of this lease term, which unfortunately does not end until next September! :( But one thing is for certain, I will NOT recommend this complex to anyone I know looking for a place to live. If you want to live in a fenced, mismanaged, noisy, drug and criminal-riddled apartment complex, go on ahead.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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