Thornbury At Chase Oaks
7101 Chase Oaks Blvd, Plano, TX 75025
888-375-7185 ext 1250  WEBSITE save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.6
2.5
2.5 Parking:
3.0
2.97 Maintenance:
2.8
2.84 Construction:
3.0
2.95 Noise:
3.1
3.07 Grounds:
2.7
2.74 Safety:
2.5
2.45 Office Staff:
< | >

Eh...

From: -Anonymous-
Date posted: 3/23/2006
Years at this apartment: 2004 - 2005
 
I lived at Thornbury between October 04 and October 05... The apartment was nice, and when I first moved in, things were great. I got the apartment I wanted for a great price. 2 bdrm/2 bath for 710 a month... not bad at all... but there were so many other things that were horrible...

Things I changed when I moved in: There are no lights in the doorways, so I installed my own.... Also, I had to change my locks. When the key went in, it wouldnt always turn. You had to fight to open your door. It didnt do it every time, so when I asked them to fix it, they said there wasnt a problem.

My A/C never really worked all that well... It broke many times, not heating anything. They always came out, usually the next day, to fix it, and it worked for a few weeks, then would break again. Then when winter came, my heater broke. They replaced that, and no other problems occured with that. When summer came around and it was 100 , it broke completely, and I couldnt stay there that night. My new kitty was freaking out. The master (my) bdrm never cooled correctly, and they could never fix it.

I did get my whole deposit back, but it took almost 3 months...

Parking was ok sometimes, but most of the time, I had to park way out in the boons...

The gate was always broken, and after a few months, would not open with my card, and then the box stopped working... I had to go to the other gate, and drive through the complex...

Ok, so aside from the AC probelms there was one other major issue I had... I had a lock on my bdrm door due to my roommate situation, and maintenance thought my toilet was leaking into the apartment downstairs. I worked a lot, so when they came originally to fix it, the door was locked and they left a note asking to leave it unlocked for the Sunday. That's one of my days off, so I didnt have any problems with that. I even slept on the couch in the living room becasue I didnt want him to think he would be disturbing me. Anyway, he came and I played dead, trying to still sleep... Being a homosexual male, I have some clues in my bedroom of this, mainly a couple posters. He would walk in and out to the kitchen to get paper towels, and one time he came out and said "---, ---, ---, ---, ---...." all the way to the kitchen and back into my room. I didnt say anything at this point, because I wanted him to get out of my apartment as soon as possible. I was appalled... Anyway, I went to the office as soon as possible, and told the manager what happened... She seemed sympathetic, but NOTHING was done about it. The maintenance man might have been talked to, or fired, but I never heard anything from them about the issue again. Normally, I just let bigotry roll off my back, but this happened in my home... I can deal with hearing it on the streets, or in the media, but in the place I live... anyway... not really Thornbury's fault it happened, I was just expecting to at least get an official apology from them.

Well, that's all for my rant about these apartments... I'm moving into new apartments on April 8th, so hopefully I will have a better experience

Recommended: NO
Overall Rating
2 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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