Thornbury At Chase Oaks
7101 Chase Oaks Blvd, Plano, TX 75025
888-375-7185 ext 1250  WEBSITE save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.6
2.5
2.5 Parking:
3.0
2.97 Maintenance:
2.8
2.84 Construction:
3.0
2.95 Noise:
3.1
3.07 Grounds:
2.7
2.74 Safety:
2.5
2.45 Office Staff:
< | >

Okay place for temporary stay but don't want to make it permanent

From: -Anonymous-
Date posted: 7/23/2008
Years at this apartment: 2007 - 2008
 
When I first moved to Plano, I didn't have many choices because I had to transfer my lease when I was offered a position here. I chose Thornbury because it was the only affordable complex. Management is helpful, though they can be slow to respond sometimes. The location is great, and the trees are really beautiful as is the pool area. Maintenance does a good job when they repair things in your unit, and they always let you know when they are coming in. It is also a very dog-friendly place if you have a dog. Rent was not raised on us when we renewed, so I haven't experienced what other former resident have.

I have a few deal-breaking issues with the complex, however, and I am not going to renew my lease when it comes up for renewal next Spring. First, we have had issues with bugs and rats. No rats have ever come into our unit, but they have wreaked havoc on our patio and in our patio's storage closet. I had to toss several items I had stored outside because the rats chewed through them or left feces on them. Pest control was supposed to monitor, but I have never seen them. We also have had problems with bugs--spiders, ants, flies, silverfish, and gnats. We are VERY clean people, so this is very disturbing. It doesn't matter what we do; they just keep coming in. The good thing is that management took off our rent the cost of traps and bait that we had purchased ourselves.

Second, littering is an issue. Many times, there is trash just outside our front door and patio. Also, residents like to throw trash in the bed of our truck, or just leave take-out containers on the bumper. It seems kind of rude.

Third, the walls are paper-thin. You can hear EVERYTHING. I have been awakened many times by not-so-G-rated activities going on in the apartment next door.

Finally, some residents seem a bit questionable. I don't feel safe here, and never leave my apartment at night alone. I've seen the Plano police here many times, and a notice was placed on our door in April that a "person of interest" had been lured out and arrested. We were never given further information. I get the feeling that there are drug deals going on all the time in our complex. And, some of the residents just look a bit dodgy. I don't have any evidence to back that up, but I don't have a good feeling about this complex. I guess it is better to be safe than sorry.

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
5 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 2 of 5
Office Staff:
4 of 5
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