Tuscany Villas
5301 West Spring Creek Parkway, Plano, TX 75024
972-202-1300  save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
2.7
3.2
3.21 Parking:
2.8
2.76 Maintenance:
2.8
2.84 Construction:
2.8
2.75 Noise:
3.2
3.15 Grounds:
3.0
3.04 Safety:
2.6
2.56 Office Staff:
< | >

Satisfied, but takes some effort....

From: DallasDave
Date posted: 2/14/2006
Years at this apartment: 2005 - 2006
 
I have been living here since September 05. We have a two bed-two bath, and is actually pretty spacious swith 1200 sq. ft. and decent rent. Nice, temporary living with crown molding, beige painted walls, and nice tiled showers. However; My only complaints are as follows:

- Unfortunatley,when you have a maintenance issue, unless you directly call on a specific leasing agent/office manager, figureatively speaking, point your finger at them and request speicifc services to be conducted, they won't ever get done. Understandably, the management deals with 300 complaining tenants, so a little effort on your part isn't too much to expect. However, I must reiterate that unless you directly call or go into the office in person and talk to one of the managers in person, your request will never be filled.

The carpet sucks (at least in my unit). I spoke with the previous tenant before I moved in and they had three dogs. I was told that the carpet would be "steam cleaned" and treated. They must have meant sprayed with a water bottle then vacuumed with a hoover. The carpet was awful and finally broke down and steam cleaned myself due to my wife's worsening allergies.

Thin ceiling; but this is an apartment complex after all.

On the flip side, the management personel are really friendly and nice to look at as well as polite. For those of you who complain about not being catered to or poor, awful management, or completely slamming the community...go ahead and go buy a house or lighten up and be content. If you had as much money as attitude, then you should be living in a mansion. For those of you who want a nice, laid back atmosphere near Addison and approx. 15-20 minutes from Downtown, and realize that "YES", you are living in an apartment complex, then you'd like this place. For those of you who expect Turtle Creek residential service, move.

Recommended: YES
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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