This review is ACTUALLY for AMLI at Deerfield because I could not find Deerfield listed, although I'm sure, I would wager the mentallity of the management is the same throughout the AMLI properties in the Dallas/ForthWorth area. Feeling this way I did not choose an AMLI property for my current living needs. Like my summary says this book has a nice cover, but you'd better read the whole thing before you buy it. The sales pitch is top notch, but thereafter things go downhill. When they try to sell you initially everythings sugar and spice and everything nice and all is bigger than life. Don't get me wrong this apartment complex has a lot of good things going for it but it's definitely not the total package. For example, this complex has 240 units, one bedrooms and bigger. The smaller one bedrooms average $800 a month, and of course the bigger apartments are $1000 plus, so conservatively let's say that they average $800 for each apartment to compensate for unrented apartments etc. So that's $800 X 240 units. Let's see that's more than $192,000 a month, probably over $200,000 if you could see the actual figures including the two and three bedroom apts.... My point' Why can't an apartment complex with $200,000/month of income afford a new black ink cartridge for their fax/printer in the business office (about $30 dollars or .00015% of $200k). The fax machine sat for several months useless. Why can't they afford contracted maintainence for the business computers instead of just blaming the tenants for the computers not working, and letting them sit broken and useless for months! Publicly used computers are going to need professional attention, period! Do you think Kinko's ever has to do maintainence on their computers they rent to the public, of course they do, on a weekly basis I'm sure. They once had high speed internet access and when that quite working they just pulled it, that seems to be their mentality about things, if it breaks and requires an effort to fix it then just get rid of the problem. They did get new computers after several months, but still don't have high speed internet they once had, looks like just regular dialup. The last biggest thing, AMLI at Deerfield advertises on their website, http://www.amli.com/community_rentals/dallas/deerfield/ that they have access gates, which they do but wouldn't you expect those access gates to work' You would if you didn't know any better wouldn't you' Well they haven't for months as a matter of fact they haven't work consistantly for about a year! I've seen people locked out of the apartment complex, I've seen the gates forced open by a car or truck that has physically pushed the gates open as if they were swinging doors and they are NOT they open from the center and slide to the left and the right. But you can't blame the people, they couldn't get into their own home, the gate "remote" wouldn't work and the little keypad system at the gate is a nightmare and hasn't worked for months either. For a few months, they had people out working on the gates seems like every other day, that didn't work. So now, seems the solution currently is to just leave the gates open, for months now, so now anyone who wants to can come into the community. I spoke with one tenant who showed me where someone had tried to break into his car, he informed the office about it and of course they had nothing to say and the gates remain in an unworking order and wide open. If you leased a new car that claims to have a security sytem on it, wouldn't you at least expect it to work for the money you initally agreed to pay and wouldn't you be upset and expect it to be fixed if it didn't' And even if your car got broken into wouldn't you feel better knowing you had at least made an effort to prevent it' See my point'
OK so you don't think I'm all complaints here's the good stuff. The maintenance guys are hard working, courteous, and fast, they're great. The people they hire to do the landscaping do a wonderfull job and keep the place looking really nice. The apartments are relatively new, and are in good shape. The management just doesn't take care of the most basic necessaties. OK fine if the business center doesn't work, great, but don't tell me it does when you try to sell me. Sure the security gates worked when I first looked at the apartments but don't let me think that they are going to work for the length of my lease when they aren't going to. And last but not least overall, don't paint a big happy picture of responsible, responsive management when YOUR NOT and push problems and need of the tenants to the side. Hindsight is always 20/20, but if I had known all that I know now, I would have definitely chosen a different apartment complex.

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