Homes Of Prairie Springs
#9,444 #20 #1,617

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Homes Of Prairie Springs

280 W Renner Rd, Richardson, TX 75080
(84 Reviews)
$1,641/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 755 sq. ft.

$1,641

1 Available Unit

See Floor Plan Details

A3

1 Bed, 1 Bath

See Floor Plan Details

A22

1 Bed, 1 Bath

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A4

1 Bed, 1 Bath

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A21

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

B22

2 Beds, 2 Baths

See Floor Plan Details

B11

2 Beds, 1 Bath

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B3

2 Beds, 2 Baths

See Floor Plan Details

B12

2 Beds, 1 Bath

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B21

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

CTH

3 Beds, 2.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

B

Review Ratings

Noise

3.7

Grounds

3.7

Safety

3.7

Office Staff

3.7

Maintenance

3.7

Neighborhood

3.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

3

Manager’s Review Engagement

B

Percentage of reviews responded to

66.67%

Manager’s Review Reply Time

F

Average time to respond to reviews

78.33 days

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Homes Of Prairie Springs Reviews

(84)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Kimberly_S738

Resident • 2023 - 2024

2/13/2024

Homes of Prairie Springs really is the hidden gem of Richardson

Simply put, Homes of Prairie Springs really is the hidden gem of Richardson and are unmatched by any other apartment in the area. I am impressed with the professional, friendly management and staff. They are responsive, knowledgeable, helpful, and committed to highest quality standards. Rocio… See More >
    Manager

    2/13/2024

    Homes Of Prairie Springs
    Our team here immensely appreciates this 5-star rating! We're glad that we have been able to make our community a worthwhile place for you! Should you need any help, or have any questions in the future, then please do not hesitate to reach out to us. We want to make sure that our residents consistently have a great experience in our community! Sincerely, HOPS Management Team
    Review Author Icon

    Jeff_B339

    Resident • 2019 - 2024

    1/18/2024

    I have been a resident of this apartment community now for four years. I just signed my fifth contract and can’t say enough about how comfortable it is to live here. The property is well-maintained, aesthetically, when called maintenance is prompt when things need to… See More >
      Manager

      1/18/2024

      Homes Of Prairie Springs
      Our team here immensely appreciates this 5-star rating, Jeff! We're glad that we have been able to make our community a worthwhile place for you! Should you need any help, or have any questions in the future, then please do not hesitate to reach out to us. We want to make sure that our residents consistently have a great experience in our community! Sincerely, HOPS Management Team
      Review Author Icon

      James_M324

      prospective • Visited 2023

      8/5/2023

      Maintenance Guy Adrian is a Pedo

      The maintenance guy who currently works there is a pedophile. His name is Adrian, and he acts like he is a nice guy but he is really a creep who looks at teenage little girl. Making disrespectful, harmful, and inappropriate advances to them. Management is… See More >
        Review Author Icon

        anonymous

        Resident • 2018 - 2022

        3/16/2023

        I would not recommend this place to anyone

        I would not recommend this place to anyone. Things were broken there all the time. The gates were not work. The garbage compactor was broken. Piles of garbage was accumulating and stinking. And the list goes on. I am glad that I moved out last… See More >
          Manager

          3/16/2023

          Homes Of Prairie Springs
          Hello, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. The issues you listed are uncommon. However the issues have been taken care of. We wish you well in your new journey. Management Team.
          1.0(1 rating)
          Review Author Icon

          tad_D

          Resident • 2019 - 2022

          6/19/2022

          Great community with lots of fun events

          Love the community feel of this apartment complex. They host fun events to try and bring the community together every month. Can always count on a friendly conversation with your neighbors when you're out and about.… See More >
            Manager

            6/20/2022

            Homes Of Prairie Springs
            Hello, We really appreciate you taking the time out to share your experience with us and we agree, Homes of Prairie Springs is truly unique community and wonderful neighbors.
            Review Author Icon

            anonymous

            Resident • 2018 - 2022

            6/14/2022

            Don’t move here!

            I have lived at Homes of Prairie Springs for over 5 years now, since Patricia has become manager this whole complex has gone downhill. Paint is flaking off of doors, patios and siding. The landscaping looks awful, there is dead and missing bushes everywhere. There… See More >
              Manager

              6/14/2022

              Homes Of Prairie Springs
              Dear anonymous thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. This is an uncommon instance as we strive to make all HOPS residents happy with their experience and welcome all feedback to make that happen. We will take all of your comments into consideration for the future. Please feel free to reach out at 972-664-8600 with your concerns. Would love to make things right if you give us another chance. Hope to hear from you soon! Management.
              Review Author Icon

              anonymous

              Resident • 2020 - 2021

              12/9/2021

              Look at the other reviews-- they don't lie. The move-out process is a ridiculous JOKE. They charge you out the --- for random ---- they make up. The rents may be reasonable while you live there, but they will charge you for your first born… See More >
                Review Author Icon

                Dallen52

                Resident • 2020 - 2021

                6/29/2021

                I'm total disappointed with this community started out ok ended up a disaster I think they try to use people in the end by creating issues with your apartment to get money because first off when I moved in the carpet wasn't new the walls… See More >
                  Review Author Icon

                  anonymous

                  Resident • 2019 - 2020

                  10/20/2020

                  It has been extremely difficult to deal with the front office when I rented there. They either do not respond or ignore renters. It used to be a good place to live but it changed over time. Also their rent increases are obnoxious.

                    Manager

                    10/21/2020

                    Homes Of Prairie Springs
                    Hello, We are sorry to hear that your experience was anything less than excellent. We would like to sincerely apologize if our customer service was not up to par and ensure that we will better service you in the future. Please, give me a call at 972-664-8600 and listen to your concerns, as we are happy to help. We look forward to your next visit! Take care! Patricia Gaytan Business Manager
                    Review Author Icon

                    Ningjie_Z

                    Resident • 2019 - 2020

                    5/24/2020

                    I lived here for 9 months. When move out, I received a bill of $150 for paint charges, $110 for deep clean carpet, $ 1904 for replacement of a non-damaged granite... Total $2801 for a replacement charges. I will find a legal approach to fix… See More >
                      Manager

                      5/26/2020

                      Homes Of Prairie Springs
                      Thank you for taking the time to share your review. We would like to apologize for the experience you detailed in your review, if you wouldn’t mind giving me a call at 972-664-8600 at your earliest convenience, it would be greatly appreciated. I look forward to speaking with you.
                      Review Author Icon

                      Zelealem

                      Resident • 2020

                      2/8/2020

                      Such a beautiful community to live in. Quiet and safe! The staff is very friendly and helpful. Perfect location .....right by two major freeways (75 & PGBT). I fell in love with Homes of Prairie Springs 8 years ago stayed there for 2 years moved… See More >
                        Manager

                        2/9/2020

                        Homes Of Prairie Springs
                        Thank you so much for your kind words, Zelealem. We really appreciate you taking the time out to share your experience with us. Patricia
                        Review Author Icon

                        Catherine_Y

                        Resident • 2018 - 2020

                        2/5/2020

                        Since we have moved here in 2018, we have enjoyed our quiet & welcoming community of neighbors. We have enjoyed the many activities that occur throughout the year & appreciate the staff for helping us acclimate to the DFW area. Maintenance has always responded timely… See More >
                          Manager

                          2/5/2020

                          Homes Of Prairie Springs
                          Catherine, We're happy that you are enjoying your home at Homes of Prairie Springs. We hope to give you many more years of happiness and satisfaction. Our team is here to assist you so please, feel free to contact our main office if you need anything. Thank you. Patricia Gaytan
                          Review Author Icon

                          anonymous

                          Resident • 2019 - 2020

                          2/3/2020

                          Quiet and clean community. Staff and neighbors are always polite and helpful with anything I may need. Dog park is great plus as well. I love how green the property is overall. Close to all things I need!!

                            Manager

                            2/3/2020

                            Homes Of Prairie Springs
                            Hello, thank you for the positive feedback; we appreciate you taking the time to provide us with a review and rating! We are happy that you are enjoying your home at Homes of Prairie Springs. Please, let us know if there's anything else we can do to improve your living experience in our community.
                            Review Author Icon

                            anonymous

                            Resident • 2017 - 2020

                            2/1/2020

                            Just don't live here. There isn't enough time to list the issues. Number one is safety (gates are damaged and open at random times), two is the never ending street and highway noise, three it's a senior community. Just don't do it. Go look somewhere… See More >
                              Manager

                              2/3/2020

                              Homes Of Prairie Springs
                              Dear anonymous, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. This is an uncommon instance as we strive to make all HOPS residents happy with their experience and welcome all feedback to make that happen. We will take all of your comments into consideration for the future. Patricia
                              Review Author Icon

                              JMichelle619

                              Resident • 2018

                              3/31/2018

                              Other than the convenience of the location and the quality of people that live in the neighborhood, I’m extremely disappointed in maintenance and management. Before we moved in, we noticed a huge crack on the kitchen granite that took months to even get someone out… See More >
                                Manager

                                4/3/2018

                                Homes Of Prairie Springs
                                JMichelle619- Please let me first apologize for the experience you have received at HOPS. We truly do take pride in knowing our residents not only enjoy their home, but everything we have to offer at the community. If at any time you are not satisfied please do not hesitate to contact the office so that we may have the opportunity to make this right. To address a few of your concerns, we do have a service contract with our fitness center that inspects and services all of our equipment quarterly. We were not aware of an issue, but upon last inspection in March we were made aware of a part needing replacement. That has been ordered and will be installed this week. I am also very sorry you are having troubles with the online portal. This is such a nice convenience we want you to enjoy. Many of our residents are able to pay online so I would love to opportunity to find out why you are having difficulties. You are correct, this is bigger than just a job and I personally can say your satisfaction does mean something to me. Please feel free to contact me in the office and we can discuss further on how we can resolve these concerns. Thank you so much! - Amber
                                Review Author Icon

                                AnnoyedAnon

                                Resident • 2013 - 2015

                                1/24/2018

                                First year, rented a nice place and was pleased. My brother moved in with me and we moved into a two bedroom newly renovated unit. Upon move out, they charged me to replace ALL of the granite in the entire apartment because of an "oil… See More >
                                  Review Author Icon

                                  lmshwarts

                                  Resident • 2015 - 2018

                                  1/18/2018

                                  I have lived at Homes of Prairie Springs (HOPS) for almost 3 years. I have lived in both a one bedroom apartment, and now a two bedroom with my husband, and both were/are very spacious. It was very easy to make HOPS a home because… See More >
                                    Manager

                                    1/19/2018

                                    Homes Of Prairie Springs
                                    Thank you so very much for the great review! We really enjoy having you and your husband as part of our community. We hope you continue to call us home for many more years to come!
                                    Review Author Icon

                                    kkkkhu

                                    Resident • 2015 - 2016

                                    12/15/2016

                                    I lived here one year. I am satisfied with most of the part of this complex. The only problem is Manager. We are clean tenants but when we moved out,they charge us 1100$ for changing carpet due to a small dark spot. You wanna argue… See More >
                                      Review Author Icon

                                      Aduvvuri

                                      Resident • 2013 - 2015

                                      11/2/2015

                                      We had an amazing experience. The staff were very friendly and courteous. We called it home and only left as we bought a place of our own. The property and common areas were maintained well. All apartments had upgraded features. There were lots of community… See More >
                                        Review Author Icon

                                        honest_feedback

                                        Resident • 2014 - 2015

                                        10/25/2015

                                        Often takes several calls, emails, and trips to the office to get basic repairs or maintenance done. Staff seems untrained, does not communicate with one another, and are disorganized. Rather than taking responsibility and trying to do better, they simply make excuses---very unprofessional. … See More >
                                          Manager

                                          11/12/2015

                                          Homes Of Prairie Springs
                                          My name is Jenny, the Business Manager at The Homes of Prairie Springs. I'm disappointed to hear about the negative experiences you have had recently. I would like to discuss this with you further. Please contact me at (972) 664-8600 or hopsmgr@lincolnapts.com.
                                          Review Author Icon

                                          KeithDC3

                                          Resident • 2009 - 2013

                                          1/19/2015

                                          I personally enjoyed staying here. From my 1-bedroom (was very quiet off Alma) in 2009 to a 2-bedroom through to 2013, which was off Renner, but wasn't bad. Management was always nice and always tried to do what they could when we had issues here… See More >
                                            Review Author Icon

                                            f8crusader

                                            Resident • 2009 - 2013

                                            12/18/2013

                                            I have lived at the Homes of Prairie Springs for about five years and I am reluctantly moving as I have purchased a Condo. Living here has been a real pleasure. The entire management staff have been professional and display pride in keeping this property… See More >
                                              Manager

                                              12/19/2013

                                              Homes Of Prairie Springs
                                              Dear f8crusader- Thank you so much for giving us the opportunity to serve you for 5 years. Congratulations on your Condo purchase! If ever you miss Homes of Prairie Springs and our services, we would be glad to have you back at any time. We take pride in our community, love our jobs and we are so happy you had a wonderful experience. Thank you for your review, Homes of Prairie Springs Management
                                              Review Author Icon

                                              EB_Martin

                                              Resident • 2013

                                              11/18/2013

                                              The apartment complex is very nice and is located in a safe neighborhood. However, it is not without it's flaws. I had originally wrote a long and drawn-out review but I no longer feel like it is fair. The apartment staff is vey nice and… See More >
                                                Manager

                                                11/22/2013

                                                Homes Of Prairie Springs
                                                Dear EB_Martin, In reply to the above review, let me firstly offer my apologies that your experience here at HOPS has been anything short of excellent. As a Lincoln-managed property, we strive to offer the best in terms of customer service to our residents, including potential, current and past. The staff here at HOPS relies on our residents, both old and new, to keep an open line of communication with us regarding any issues in your apartment home. Please feel free to contact us with any further questions or concerns. Best, HOPS Management
                                                Review Author Icon

                                                angelacnadler

                                                Resident • 2012 - 2013

                                                10/25/2013

                                                My husband and I have lived in Homes of Prairie Springs for over a year and a half now and absolutely love it! There is a great sense of community and its all because of the awesome HOPS staff. They make you feel like family… See More >
                                                  Review Author Icon

                                                  ashokrbp

                                                  Resident • 2012 - 2013

                                                  9/11/2013

                                                  I am a current resident of this community. I am signing the lease off this october with heavy heart. I am staying in a spacious two bed room apartment. My apartment does not have any renovated interiors but i still love the apartment and the… See More >
                                                    Manager

                                                    9/11/2013

                                                    Homes Of Prairie Springs
                                                    We are so glad you have enjoyed living here at at Homes of Prairie Springs. Our goal is always to make sure that we provide top notch customer service while maintaining the condition of the interiors and grounds. The new rates are a bit higher due to our renovation package which includes: custom espresso cabinetry, granite countertops, stainless steel appliances, hardwood-style flooring, and 2 inch blinds. Our community and its surroundings are quite unique compared to the rest of the communities in Richardson. If you are able to reconsider your decision to move and give us the opportunity to transfer you to the perfect location or renovate your existing home, we would love to review your options. Thanks again, we truly appreciate you taking the time to review The Homes of Prairie Springs!

                                                    Leasing

                                                    Welcome to luxury living and exceptional location in Richardson, Texas. Our Tudor-style inspired one, two and three bedroom custom NEWLY RENOVATED apartment homes feature amenities such as attached garages, private entries, open-concept living spaces, gourmet kitchen and much more. Enjoy relaxing by the dipping pool, working out in the fitness studio and walking your pet through our tree-lined community. Conveniently located within minutes of North Dallas Tollway as well as a shopping and dining area.
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                                                    This community is managed by

                                                    Willow Bridge Property Company

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 84 number of votes by renters, Homes Of Prairie Springs is currently rated 3.6 out of 5 stars.
                                                    Homes Of Prairie Springs is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Homes Of Prairie Springs is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Homes Of Prairie Springs is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Homes Of Prairie Springs is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    Homes Of Prairie Springs is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    Homes Of Prairie Springs is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    Managers have replied within 78.33 days to their community reviews in the past year.
                                                    Willow Bridge Property Company
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    Homes Of Prairie Springs

                                                    March 2024

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                                                    Homes Of Prairie Springs is a 755 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,641. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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