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Marquis at Waterview (formerly Jefferson Estates)

800 West Renner Road, Richardson, TX 75080
53%
112
Reviews
53%
% Recommended
57%
City Average
12/17/13
Resident

Being that I'm looking around at other apartments for the upcoming summer, and reading scathing reviews, it made me wonder what my current apartment complex is rated. I was honestly a little shocked. Not too surprised, but... dang. I've actually enjoyed… Full Review ▶

02/28/13
Resident

We loved this apartment complex at first sight. We looked at so many other apartments and found this to be the best. The layout is really nice and the attached garage is a boon with a small kid in Dallas weather.… Full Review ▶

11/02/12
Resident

We have lived at the Marquis at Waterview for more than 2 years and have been very disappointed. We were ready to pay a high rent for a 3 bedrooms as we thought the amenities and maintenance would be good. Well,… Full Review ▶

08/11/12
Resident

I wanted to review this complex because I did use find this website useful for choosing a place to live. Although the ratings were so-so, when I looked closely at the reviews it seemed like I had a shot at living… Full Review ▶

07/29/12
Resident

Do not live here. It seems like a great place, but once you move in it's horrible. If you live on the westend of the complex, you will have to deal with rats inside your apartment. If you live on the… Full Review ▶

07/05/12
Resident

Guys, Stay away from this place. I have lived here for 15 months and the worst surprising part is that even after doing professional cleaning they charged me around $600 towards damages. If you still decided to rent this place make… Full Review ▶

05/16/12
Resident

Everyone please don't live in Marquis at Waterview apartment. It is the worsest experience in my life. They charge you $200 for a little scratch on counter. The employee says even one scratch is the same you break all counter. You… Full Review ▶

03/18/12
Resident

I really enjoyed my time living here. I had the A1 floor plan and got a price on it I was very happy with. Also, surprising for this area, I never had any problems with bugs/roaches, so I guess their pest… Full Review ▶

03/08/12
Resident

Maintenance at Marquis@waterview is very poor. Our previous apartment complex used to change AC filters every 3 months and perform pest control every 4 months. But when we switched on our AC after 2 months the vent just sputtered dust all… Full Review ▶

03/03/12
Resident

It's common to see clothes hung out drying on patios and balconies, and people are allowed to use patios and balconies as storage areas even though the lease prohibits it. Don't bring your friends here if you are trying to impress… Full Review ▶

10/11/11
Resident

Never thought I'd be writing a review, but...our son is first year UTD student and we were very leery of all apartments. Staff, location and beauty of apartments sold us at first. BUT..since then - the staff has been so very… Full Review ▶

09/13/11
Resident

I'm a college student that moved in here Oct 2010. I live alone and I feel safe. I love the office staff, they are very helpful. I have only had experience with one maintenance guy (CA) and he is amazing. I… Full Review ▶

09/13/11
Resident

Though the apartment may be nice, overall apartment complex is terrible. The AC runs poorly, even when maintenance is contacted. Every May or so, the Freon runs out and I have to contact maintenance. The window in my kitchen was separated… Full Review ▶

09/12/11
Resident

The Marquis at Waterview is really awesome!! It's really convenient to have the gym, pool and carwash right beside our apartment. And I enjoy the clean, quiet and friendly environment here. Full Review ▶

09/11/11
Resident

The apartment has a quite environment especially good for the families to live in,as for our students,it's convenient for us to go to school cause there's a bus stop neaby.Besides,it's got full facilities including the pool,fitness room,vedio room,conference room and a… Full Review ▶

09/11/11
Resident

this is a great place to live . the environment here is nice and quiet.and the facilities in the conmmunity is very convenient for residents .people who live here can enjoy their life . the swimming pool and basketball plaza are… Full Review ▶

09/08/11
Resident

This is place has very good outside landscape. Quiet and pleasant.Very fit for those who want a quiet environment to study(of course, it sometimes depend on your roomates).The price skyrockets at the beginning of each sememster, therefore, rent fast, make a… Full Review ▶

08/31/11
Resident

Hokay, so... I read the reviews on my current complex, and they're pretty awful. (The complex is great.) Which made me wonder how the Marquis' reviews are... And I'm surprised at how low they are. We lived there for 18 months,… Full Review ▶

07/14/11
Resident

I have lived in these apartments for a yr and a half. The apartments are itself good and if you have a bug problem the pest control come in once a week and take care of it.Now last year the office… Full Review ▶

06/07/11
Resident

Having moved in recently, we are well pleased with the office staff and the maintenance team who addressed any concerns we had in a timely manner. We have great neighbors and are enjoying the amenities in this community. Full Review ▶

05/25/11
Resident

FIRST IMPRESSIONS: For the most part, this is one of the better-maintained complexes in the area. Things are upgraded (so no stoves and/or dishwashers from the 1970s), the counter-tops are clean, and their grounds are nicely manicured, especially in the front… Full Review ▶

04/01/11
Resident

I lived at the Marquis from last Feb until this month. We only wanted to stay here for about a year to save until we can get back into a house. I have to say, this is the first apartments I… Full Review ▶

03/28/11
Resident

I have been a Resident at The Marquis at Waterview for 10 years. Wow now thats a long time. Obviously I have had the opportunity to live at other place, as they are being built all the time. One of the… Full Review ▶

03/28/11
Resident

I am little late to write the review for Marquis. I used to stay in Marquis in the year 2009 and i relocated to CA recently. I have faced issues with the Management and they are extremely rude and not co-operative… Full Review ▶

03/06/11
Resident

I have been a resident of Marquis for two years now. I have a nice apartment for a very expensive price. There are a lot of pest problems here. I have referred several of my friends and I regret doing that.… Full Review ▶

03/04/11
Resident

The management is really rude. The representatives lie. They show their true colors during move out. Do not come here.. The apartment looks nice but at move out they will not spare you. Everybody I know of(including me) have gone through… Full Review ▶

03/03/11
Resident

Employees at Lease office including the Manager are very rude, no professional ethics and created hell lot of troubles during the move out. Make tenants pay unnecessarily and created a lot of troubles during the move out I will never recommend… Full Review ▶

01/24/11
Resident

living here was nice except for cockroach infestation every 1-2 months, which incidentally was catered well with many pest controls from marquis office. move out is super painful. Beware and do mention in detail each and every kind of correction the… Full Review ▶

09/21/10
Resident

I really recommend UTD students living in The Marquis at Waterview. As myself, I go to UTD but don t have a car yet, and there is UTD school bus right in front of the apartment gate and it only takes… Full Review ▶

09/19/10
Resident

I have been living here for two months, and I do recommend people to move here. I too like the other guy had to wait after the move in date. They offered me the same apartment just another location to move… Full Review ▶

09/14/10
Resident

Beware. Do not move here. We were supposed to move in Aug 1 yet when we got here with a loaded truck the apartment was not ready. We had to stay in a Hotel for a week until apartment was ready.… Full Review ▶

08/27/10
Resident

I have been living here for past 1 yr. But recently need to move out since going out of state. What happens as soon as I tell them. My water bills gets a spike and then on top of my deposit… Full Review ▶

08/23/10
Resident

I am current resident here and repenting every day on why I rented here. This place has no benefits apart from close to Intersate 75. They have the worst Staff with obnoxious attitude. The Apartment is old and broken, it was… Full Review ▶

06/09/10
Resident

Just wanted to say I love the staff! The girls are all so nice and I love my apartment! November will be 3 years since I moved in... I totally plan on renewing my lease! Full Review ▶

05/26/10
Resident

I lived here for a year and do not plan to renew my lease. This apartment has been a constant disappointment. When I moved in, there was a foul smell in the apartment. After I mentioned to the management, they came… Full Review ▶

05/04/10
Resident

I lived at this complex for a year without any incident. I paid my rent on time ( the one time I forgot they excused me and didn't charge me the late fee), I never had any problems getting maintenance to… Full Review ▶

05/04/10
Resident

I was staying in this appt since last 3 years day by day the quality of service is deteriorating. The new management is all about money. They charge you $500 deposit for moving in plus additional $100 for gym and gate… Full Review ▶

02/24/10
Resident

Pros: Great location, good maintenance, quiet, nice manager, awesome gym, lots of parking, nice interiors Cons: Dog owners don't pick up after their dogs, office is always busy and you have to wait a long time before they can help you,… Full Review ▶

01/21/10
Resident

I hope you do not have to go through what we went through here. We had a short term 6-month lease at the Marquis at Waterview (800 W Renner), which started in May 2009 and ended in October 2009. We officially… Full Review ▶

11/09/09
Resident

I've had a positive experience here at the Marquis for the past year. Everyone in the office is very nice and seem genuine about wanting to help with any issues. Also maintenance is great and a couple of them even know… Full Review ▶

08/11/09
Resident

I lived in this complex for three years. When I first moved in they sold themselves as being a luxury apartment community -- and that is far from the case then or now. They have an extremey high turnover rate with… Full Review ▶

08/07/09
Resident

I don't agree with the stuff said on here at all and it makes me really sad. I get the update when someone writes on here and I am confused. The gates are only open at certain times of the day.… Full Review ▶

07/28/09
Resident

We have been living at this property for nearly 2.5 years and have seen a lot of changes in the management. But for the last few months, we are getting disappointed with the quality of service from the management. Most of… Full Review ▶

07/27/09
Resident

Ok so not to sound completely prejudice on here, but lets face it... NO ONE at The Marquis at Waterview speaks any damn english! I was blown away by how many foreigners live in the apartment and a little ticked off… Full Review ▶

07/23/09
Resident

I have lived here for a few years and have had no problems. I decided to put up a review because I noticed that the only folks who review the property are angry. Everything has gotten much better since the new… Full Review ▶

07/21/09
Resident

Our stay at Marquis for nearly 3 years was ok. With no kids the the unit we have been living was well taken care of and when we moved out we took a lot of time to clean the unit to… Full Review ▶

06/07/09
Resident

We have been living at Marquis for more than a year and recently a lot of old staff have been laid off..and most of the staff are new. Unfortunately with the change in the management office, the service has become a… Full Review ▶

05/26/09
Resident

The ambience is good. The apartments are really nice. Parking if you do not have a reserved parking slot or garage it is a bit tough. The maintenance is also okay. They fix problems atleast in 48 - 72 hrs. I… Full Review ▶

04/23/09
Resident

We moved to Marquis mainly for the location and safety, and so far we love it. All the people in Management are nice and caring and the maintenance is very fast. On 2 occasions, we called the emergency maintenance line and… Full Review ▶

01/09/09
Resident

We've lived here for a grand total of 3 weeks and are moving out (see below about their 30 day no-fault guarantee). Some of our friends recommended this complex to us so we checked it out and had a bad feeling… Full Review ▶

10/05/08
Resident

This is the most expensive apartment block in the neightbourhood and completely NOT WORTH IT. The rooms are extremely small for the price. its advertised as a gated community but the gates are always broken and open. the management is uncultured… Full Review ▶

07/15/08
Resident

We haven't lived here long, but so far we absolutely love it. We mainly moved here for the grounds and amenities. So far everything has been great. They have several shaded park areas for me and my daughter to play in,… Full Review ▶

07/11/08
Resident

I am resident in this complex, around 4 years,im very upset with the service resident office b.c the way they treat their residents.they have favoritisim over residents and its practically rasisim!!the rent is very expensive,the rooms are TOO small,en i could've… Full Review ▶

07/11/08
Resident

The office staff is always putting blame on someone else. You can put in a maintanence request and it not be done in a week. Remember that there is a 24 hour maintainence guarantee, if your request isn't complete within 24… Full Review ▶

07/05/08
Resident

The leasing consultants at Marquis are greedy and will find all the ways to rip you off. Don't let their sweet talk fool you. Once you sign, they wouldn't even look at you. My advice is to sign as short contract… Full Review ▶

05/28/08
Resident

I have been in the apartment at Marquis at Waterview for almost a year. From the last week of April,2008 to May 20,2008, I lived without a functional AC unit. I called emergency service, requested service from the management office, and… Full Review ▶

12/18/07
Resident

Initially, I was very pleased with my experience at the Marquis at Waterview - when I took the tour of the property. After arriving with my U-Haul, I began to see the less attractive side. First, when I arrived on moving… Full Review ▶

09/08/07
Resident

When signing the lease agreement the deal offered was good, I had asked that time that if I am assured to not be charged if I had to break the lease in the middle then I will sign a longer lease.… Full Review ▶

08/10/07
Resident

We currently live in these apts. and have for the past 2 years. It's very quiet, cozy, and well kept. We've gotten many compliments about how nice the area and the apt. is. The management has always been extremely nice, however;… Full Review ▶

07/07/07
Resident

Rule of thumb is that they will increase rent drastically each time you renew lease. This is the third time I have to review my lease and now they asking $950 for single room apartment. Funny really.... There are bunch of… Full Review ▶

06/12/07
Resident

My fiance and my credit cards/debit cards/check books got stollen and bills ran up so we closed all accounts and brought a letter to the apartment complex stating that the bank would be reimbursing us for the amount stollen out of… Full Review ▶

06/03/07
Resident

Staff in the office seem to change each month. The maintenance staff is unfriendly. When I moved out, they took pictures without my knowledge and deducted the $10 from my deposit. My apartment was cleaner when I left than it was… Full Review ▶

02/27/07
Resident

the worst part of this apartment complex is to get an internet connection. for us it took a month to get it. i dont know what is it in this apt but we have to get some specific number from leasing… Full Review ▶

02/24/07
Resident

We are thinking of moving here but read in some reviews that the internet is very slow. We both work from home sometimes and need a real fast internet. Other than that we watch live streaming videos which requires a fast… Full Review ▶

12/30/06
Resident

The apartments shouldn't be so expensive when they are old, right next to a train, and they never can have all the gates functioning properly at the same time! There is always a ton of questions none of the leasing staff… Full Review ▶

12/26/06
Resident

I have lived here for approx. 9 years. That's a long time to be in the same complex. I had never lived in an apartment so I don't have anything to compare it to, but I have found living here very… Full Review ▶

11/14/06
Resident

I have lived at the Marquis for almost two years. I have had absolutely no problems of any kind. The amenities are very well kept and most are open 24 hrs which is very convenient. The people who live there are… Full Review ▶

10/13/06
Resident

To make a long story short:
The property looks beautiful and is well-kept.
There are a lot of events offered during a month which cover different interests.
Service requests are answered within 24 hours and well handeled.
The staff is always helpful and friendly.
We enjoy… Full Review ▶

10/06/06
Resident

I have enjoyed living at Marquis at Waterview for 3 yrs. now. The office staff is wonderful. There are several resident functions which are a lot of fun. The property is well kept. I recommend this community to anyone looking for… Full Review ▶

10/05/06
Resident

They are notorious.

Their late fee (just by mistake) is notorious.
Trust me, their apartment building is sloppy, and people are so artificial.

Don't even consider to move here.
It's horrible. Full Review ▶

10/04/06
Resident

I enjoy living at Marquis at Waterveiw it is a beautiful property. The staff is wonderful very nice and provide lots of fun resident activities. Full Review ▶

10/04/06
Resident

I have lived in the Marquis for 5 years and I am thinking in renew my contract- depending on the price-. Maintenance is excelent, real quick, and the manager is kind and seet. I really have no complain. I would recomend… Full Review ▶

10/04/06
Resident

There have been apts broken into, cars stolen and the management has a careless attitude if you find someone there that speaks your language the property manager hides in her office so she does not have to deal with the problems… Full Review ▶

09/06/06
Resident

With most big decisions - you worry about the unforseen. I first moved into this complex in April 2006. I made the unfortunate choise of moving into a unit that had a heavy smoker in it. Two months into my lease,… Full Review ▶

06/29/06
Resident

Apartment sucks (Rude management, Rats, Expensive) Full Review ▶

05/17/06
Resident

Nice apt, other than the lack of closet space and the occasional rodents or coyotes outside [seriously!]. The rent went up nearly $180 from my first year, so I moved out. The management and service, however, is borderline criminal. Extremely rude,… Full Review ▶

05/16/06
Resident

I have been here for almost a year and a half.
I have never been late on rent and maybe this is why the management is so friendly. I've never had a problem with the management. The maintance folks are great… Full Review ▶

03/03/06
Resident

It us way costly. For more than a year Apt did not fix the doors and dents in the walls.
Floors are thin and you will hear squaking noise all day/night along.

I rented 1st floor 2B/R. neighbor on top of us had… Full Review ▶

02/05/06
Resident

This is a nice place to live and peaceful too (after Arlene left). I have lived hear for three years and only had to complain twice - about my neighbors (not the management) who continuously left their trash out before it… Full Review ▶

12/30/05
Resident

dead on accurate of the management. the only one professional there is Joe (the guy).. but even he seems to be pushed around by Anne (the pregnant -----). i was very disappointed by the place and it is DEFINITELY overpriced for… Full Review ▶

12/13/05
Resident

YOU ARE WASTING YOUR MONEY IF YOU MOVE INTO THE MARQUIS AT WATERVIEW APARTMENTS!!

There used to be the day theses apartments ruled.....not now!! The staff sucks and very rude. It takes forever to fix anything.....what were they thinking when they built… Full Review ▶

10/05/05
Resident

Pros-

Apartments are decent and have many options for parking. Concierge services.


Cons-
Their gym has inadequate and outdated equimpment. Internet service is terrible because the only option is SBC fiber thru the curb service. The month to month option is not… Full Review ▶

09/30/05
Resident

RATS! Full Review ▶

09/25/05
Resident

Most people posting on this site sound way too dramatic! It sounds like nothing, but a constant blame game on both sides. There are awful childish lashes towards renters and managers. I am associated with the community, but I choose not… Full Review ▶

09/19/05
Resident

The internet here sucks. The owners of the apartment complex signed a 10 year deal with SBC 7 years ago where only SBC can provide internet, phone, and TV services. And despite the fact that there is fiber to the curb… Full Review ▶

09/11/05
Resident

I have had MANY problems with this complex - to name a few: a) flooded apt caused by mgmt forgetting to turn on the heat/water drip in the apt above mine, 2) nasty conversations with the maintenence staff who told me… Full Review ▶

09/02/05
Resident

Granted, it's been a couple years since I lived there but this was on the very low end of my experiences renting an apartment. Perhaps my expectations were too high because of the premium rent, but still I was disappointed in… Full Review ▶

06/29/05
Resident

DO NOT MOVE HERE!!!! Full Review ▶

05/19/05
Resident

Let' break it down on a who's who at the Marquis.

Anne (Manager) - Mean ----- when she is pregnant. When not pregnant she has the personality of a doorknob. Typical blonde Dallas biotch.

Kelly - (Leasing Rep)- Another zero personality performer.… Full Review ▶

04/25/05
Resident

hmmm if you worked there why did you not recommend the apartments but slam anyone with complaints, sounds like typical apt manager talk. That place sucks! Full Review ▶

03/28/05
Resident

Do you even understand the definition of blackmail? An apartment community is not going to "blackmail" you into signing a new lease. That's idiotic. In all honesty, if you lived at a community, and I worked in the office, I would… Full Review ▶

03/24/05
Resident

The Marquis at Waterview has a 60 day notice to vacate policy. If you don't submit your intent to leave 60 days before your lease ends, then you will be charged HUNDREDS of dollars extra. They will try to BLACKMAIL you… Full Review ▶

02/12/05
Resident

I've heard there's been some robberies lately. Two in one day. Full Review ▶

02/07/05
Resident

Listen to all the "poor me's!!" If you don't like the idea of living in a nice community that doesn't represent the ghetto then pack your crap and move to a house! Unfortunately, the people on here gripe and complain about… Full Review ▶

01/19/05
Resident

Since the first day I moved into the Marquis at Waterview I have had nothing but problems. Many of my fellow renters have experienced similar difficulties with getting maintence requests filled, and dealing with the 'manager.' I am only too happy… Full Review ▶

11/23/04
Resident

I moved here as a single mom and could barely afford it. But the location was great and I was really impressed with the place. I felt it was very safe so the money was worth it. Several years later I… Full Review ▶

09/30/04
Resident

STOP PLAYING THE VICTIM! You're an adult now. I'm sure that you know verbal contracts mean about as much as what I flush down the toilet. Don't rely on phone calls and brief interludes. You have to sit down and talk… Full Review ▶

09/25/04
Resident

I just moved in this apartment complex about 2 weeks ago.

The management does seem have a bit of a dark side. They try to pressure you into signing alot of things you dont have to, also they blow up the… Full Review ▶

09/16/04
Resident

There are a few good things about the Marquis at Waterview. I lived there for almost 2 years. First, the maintenance was always on top of things. I had three or four service requests and they were always handled in a… Full Review ▶

07/26/04
Resident

I have lived here for 2.5 years and have recently had a serious illness and was hospitalized. My rather high rent somehow defies logic concerning current market conditions by constantly increasing - Damned be the standard supply and demand expectations of… Full Review ▶

03/24/04
Resident

Previous review seems like its been written by someone on staff at the apartments! Ha!

Heres my opinions, take em or leave em!

*Parking is a HUGE problem! I usually had to park about 3 buildings down and I had… Full Review ▶

02/24/04
Resident

I´m also surprised at the negative recommendations I´ve read on this site. I´ve stayed at many apartments, including other luxury style ones - Marquis at Waterview is up there with the top ones on my list. And as far as the… Full Review ▶

02/19/04
Resident

As you will see, my review is full complaints but I was extremely patient with the staff until the very end when I couldn´t take it anymore so this is my way of warning other people to stay away! The main… Full Review ▶

02/09/04
Resident

I lived in the Marquis for over 2 years and finally moved at the end of last year. In my opinion, it would be a better complex, except for the the following reasons: (1) unsophisticated management, (2) shoddy gym equipment, (3)… Full Review ▶

02/04/04
Resident

I have read the reviews and I was a little surprised. I lived at the property for almost 4 years and I loved the property. First, the location is stellar. It is located in a quiet area with a convenient little… Full Review ▶

01/17/04
Resident

Since I have been at Waterview the management has turned over at least once in almost every position. Unfortuneately, I find that the quality has diminished somewhat. That does not mean that agents and management are rude. It does mean that… Full Review ▶

12/08/03
Resident

First of all, the only good thing about this apartment that there is none. Prices are jacked up high, parking spots are taken by people thats not in this community, Management tries to trick you sign confused documents, even though they… Full Review ▶

10/07/03
Resident

Wouldn?t want my worst enemy to go through what I went through. There was alot of noise at the the pool, sometimes even til 5 in the morning, even on weekdays! It?s supposed to be locked up at 11pm but kids… Full Review ▶

07/21/03
Resident

The main thing to keep in mind before moving into this complex is that if you have an apartment on the second floor, it will only get to about 80 degrees insided during the summer months. Not to mention your electric… Full Review ▶

06/23/03
Resident

Full Review ▶

06/13/03
Resident

The Marquis at Waterview is a good complex to live in. It´s got all the amenities that you could want. I have, however, had a few problems with management. For example, the occupancy rate is about 75% at the complex. Yet… Full Review ▶

06/11/03
Resident

All in all, this place is pretty awesome. The management is really nice, the facilities and ammenities are stellar, and the pool is spectacular. Can you say 20 person hot tub? Apartments are pricy and the parking sucks, but the buildings… Full Review ▶

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