Cortland Prairie Creek
#6,979 #11 #1,133

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Cortland Prairie Creek

3560 Alma Road, Richardson, TX 75080
(164 Reviews)
$1,502 - $2,593/mo
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Floor Plans & Pricing

1 Bedroom

Alma

1 Bed, 1 Bath | 675 sq. ft.

$1,502

3 Available Units

See Floor Plan Details

Custer

1 Bed, 1 Bath | 879 sq. ft.

$1,774

3 Available Units

See Floor Plan Details

Greenville

1 Bed, 1 Bath | 894 sq. ft.

$1,870

3 Available Units

See Floor Plan Details

Collins

1 Bed, 1 Bath | 813 sq. ft.

$1,707

1 Available Unit

See Floor Plan Details

Campbell

1 Bed, 1 Bath | 735 sq. ft.

$1,573

See Floor Plan Details

CityLine

1 Bed, 1 Bath | 780 sq. ft.

$1,633

See Floor Plan Details

Coit

1 Bed, 1 Bath | 795 sq. ft.

$1,653

See Floor Plan Details

2 Bedrooms

Jupiter

2 Beds, 1 Bath | 970 sq. ft.

$1,890

3 Available Units

See Floor Plan Details

Park

2 Beds, 2 Baths | 1,075 sq. ft.

$2,052

3 Available Units

See Floor Plan Details

Renner

2 Beds, 2 Baths | 1,197 sq. ft.

$2,141

3 Available Units

See Floor Plan Details

Plano

2 Beds, 2 Baths | 1,164 sq. ft.

$2,152

2 Available Units

See Floor Plan Details

3 Bedrooms

Stacy

3 Beds, 2 Baths | 1,453 sq. ft.

$2,460

3 Available Units

See Floor Plan Details

Waterview

3 Beds, 2 Baths | 1,458 sq. ft.

$2,593

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A+

Review Ratings

Noise

4.9

Grounds

4.6

Safety

4.9

Office Staff

4.9

Maintenance

4.9

Neighborhood

4.9

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

7

Managerā€™s Review Engagement

B

Percentage of reviews responded to

71.43%

Managerā€™s Review Reply Time

D+

Average time to respond to reviews

58.14 days

View Community Timeline
View Community Timeline

Cortland Prairie Creek Reviews

(164)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1232945

Verified Resident ā€¢ 2024

3/8/2024

Iā€™m a relatively new resident and looked at several in the area before deciding on Cortland Prairie Creek. Iā€™m happy to say that I absolutely love it here, the community is safe, quiet and well maintained. The office staff and maintenance crew areā€¦Ā See More >
    Manager

    3/12/2024

    Cortland Prairie Creek
    Hi Neighbor, We sincerely appreciate you taking the time to share your thoughts with us and for giving our amazing team members the recognition! We are so grateful to have such a wonderful team and are happy to hear your positive experience. Please always feel welcome to reach out or stop by if you ever need anything! -Your team at Cortland Prairie Creek
    Review Author Icon

    Resident 1207717

    Verified Resident ā€¢ 2023

    12/12/2023

    So far so good. Beautiful amenities and grounds are well kept. I appreciate everyone in the leasing office. I have not had any issues and appreciate the quiet environment and family oriented community.

      Manager

      12/13/2023

      Cortland Prairie Creek
      Hi, Thank you so much for taking the time to share your feedback with us and for giving our leasing team a shout out! We appreciate you letting us know your thoughts on your experience at our community and if you ever need anything at all please reach out to us at prairiecreek@cortland.com or swing by the office. - Your team at Cortland Prairie Creek
      Review Author Icon

      Resident 1196958

      Verified Resident ā€¢ 2023

      11/7/2023

      I love my apartment, the finishes are really nice, appliances are Samsung which is fantastic. My yard is always mowed and nicely kep. The staff at Cortland are always kind and helpful and the maintenance staff are great. I love the amenities and the fact that your trashā€¦Ā See More >
        Manager

        11/9/2023

        Cortland Prairie Creek
        Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Prairie Creek
        Review Author Icon

        anonymous

        Resident ā€¢ 2008 - 2023

        10/13/2023

        Cortland Prairie Creek is a great family community to call home. Options of floor plans are available to suit your needs. The office staff is friendly & ready to address all issues. The maintenance staff responds to maintenance request in a timely manner, so thereā€¦Ā See More >
          Manager

          10/18/2023

          Cortland Prairie Creek
          Hi there, Thank you so much for taking a moment to share your feedback with us and for giving our team a shout out! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Prairie Creek
          Review Author Icon

          Resident 1187297

          Verified Resident ā€¢ 2023

          10/6/2023

          ,,.........................................................

            Review Author Icon

            Resident 1171703

            Verified Resident ā€¢ 2023

            8/19/2023

            The floors are nice however some of the panels are coming up due to the floor being layed over the existing floor. Some of the paint on the doors are peeling. Maybe just attention to detail would have drastically improved the quality of the moveā€¦Ā See More >
              Review Author Icon

              Resident 1141192

              Verified Resident ā€¢ 2023

              5/16/2023

              I love it here. There are so many mature trees and a beautiful walking trail behind the complex. It's quiet but everyone you cross paths with are super friendly and will stop to chat if you like. One of the best properties I've ever livedā€¦Ā See More >
                Manager

                5/17/2023

                Cortland Prairie Creek
                Thank you so much for your kind words regarding our beautiful community. Our team strives every day to provide exceptional resident experiences, so it means a lot to hear feedback like yours. We appreciate you! - Your Cortland Prairie Creek team
                Review Author Icon

                delong8

                Resident ā€¢ 2019 - 2022

                11/15/2022

                Awesome Place To Live

                I have enjoyed my stay at Prairie Creek. The management have been very responsive to my needs. The maintenance crew is very polite and responsive. The grounds are well kept and beautiful. I am an older person, so I pay attention to safety. It isā€¦Ā See More >
                  Manager

                  1/1/2023

                  Cortland Prairie Creek
                  Thank you so much for the shout out to our awesome office team and maintenance team! We strive to provide exceptional resident experiences every day! Your Cortland Prairie Creek Team
                  Review Author Icon

                  TracyLynn214

                  Resident ā€¢ 2020 - 2022

                  8/10/2022

                  Such an amazing place to live

                  I have to say we have been living here 2 years and we just could not be happier. The maintenance team is amazing the grounds are beautiful and clean. And the office staff are some of the most caring people I have meant in anā€¦Ā See More >
                    Manager

                    3/15/2023

                    Cortland Prairie Creek
                    Hello, Thank you for taking the time to leave us a review and rating. We are excited to hear that you had a great experience with us. We strive to provide positive experiences and we are happy that you made the decision to call us home. - The Team at Cortland Prairie Creek
                    Review Author Icon

                    Ivannag

                    prospective ā€¢ Visited 2021

                    10/27/2021

                    Beautiful and clean community, with a wonderful and professional staff! Annalee is incredibly efficient at her job and one of the hardest workers you will meet and will aid in highly exceeding your expectations of Cortland Prairie Creek.

                      Review Author Icon

                      anonymous

                      prospective ā€¢ Visited 2021

                      4/20/2021

                      This community is one of the nicest communityā€™s I have had the pleasure in visiting, in the area. The staff is very welcoming and professional. Audra is extremely professional, informative, and has a great attitude towards future and current residents!ā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2006 - 2021

                        4/5/2021

                        BUYER BEWARE- the community is decent, but the office staff is NOT your friend. My parents have lived here for 20 years...that's right, 20! They are elderly and now need a first floor apartment. 3 months ago, one came available and an office manager typeā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2019 - 2021

                          3/12/2021

                          The community as a whole is not good. The kitchen, toilet and refrigerator are very old. When we came in, we didn't check that the light in the living room,but they couldn't trun them on. After that we asked the staff to repair them. Asā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2020

                            9/12/2020

                            I have only lived here for a few weeks, but It's Been ok.I had a few issues moving in, but they are being resolved quickly. Request have been followed up With continuous communication which is really great. They have really made a great first impression.ā€¦Ā See More >
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                              mclark2020

                              Resident ā€¢ 2018 - 2020

                              9/3/2020

                              I have given this place too many chances. I've lived here three years and I have had the following problems upon move in: my kitchen cabinets were COVERED in mold/mildew, the unit was never upgraded as promised, the bath tubs didn't drain, half the lightā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2019 - 2020

                                4/8/2020

                                WEEK 8: The original placement of the rat trap was not recommended by a pest control professional that was mentioned. It was not until I realized that I was being given the run around from the office manager that I had to take matters intoā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2019 - 2020

                                  2/12/2020

                                  *** BEWARE!! *** As a current resident of this Community, I WOULD NOT recommend that you lease here. There are larvae in the pipes that during the warm months spawn flys & knats that fly in your face at night while you try to sleep.ā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2020

                                    2/3/2020

                                    Prairie Creek Villa is a great place to call home! Staff are friendly & helpful.,one maintenance gentleman Freddie does an excellent job ! When ever we need something done, he see that it is doing quickly! He has a excellent attitude and very friendly! Anotherā€¦Ā See More >
                                      Manager

                                      2/11/2020

                                      Cortland Prairie Creek
                                      Thank you for sharing your feedback with us. We're glad to hear you love our community! - Your Prairie Creek Villas Team
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2017 - 2020

                                      1/15/2020

                                      I could but really don't want to drone on and on about the monumental list of complaints we have about this complex. I will say that there are a ton of better options in this area that are either at this same price point orā€¦Ā See More >
                                        Manager

                                        1/19/2020

                                        Cortland Prairie Creek
                                        Hello, Thank you for taking the time to leave us your review. We regret to hear that you have had these concerns while living with us. Cortland recently acquired the community in the second half of 2019. We plan on renovating through 2020, so you should see some vast improvements in the near future. In the meantime, if there is anything we can do to help resolve the issues you are experiencing, please do not hesitate to reach out to us at the office or via email at prairiecreekvillas@cortland.com. Have a great weekend! -Your Prairie Creek Villas Team
                                        Review Author Icon

                                        Katherinealverides

                                        Resident ā€¢ 2019

                                        10/31/2019

                                        We have lived here for a year and have really loved the costumer service from the front office . Linda the manger has aways done everything she could to resolve in problems we've had over the time we have lived here . We are veryā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2013 - 2018

                                          11/9/2018

                                          The management of Prairie Creek Villas is pretty awesome!! I recently worked with Melissa to get my apartment renewal done and she went an extra mile to make sure we have got what we expect. I have been living here for last 6 years andā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2017 - 2018

                                            9/22/2018

                                            I would recommend living here but good luck with getting anything done. The manager Linda is awful she is so rude every time I'm in the office she's yelling. She can't have a normal conversation with anyone from what I've seen and heard from otherā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2018

                                              9/21/2018

                                              I do not recommend this apartment complex. The appliances and hardware are extremely outdated and we have had issues with the air conditioning unit. However, what has made me the most irate is an email we received as tenants about valet trash. Basically, if youā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2013 - 2018

                                                9/19/2018

                                                I have been here since 2013 and I'm impressed with the maintenance staff and the office staff. I have had a great experience here. I would recommend Prairie Creek Villas very highly to friends or others looking for a new home.ā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2017 - 2018

                                                  9/14/2018

                                                  Kudos to Melissa, the Assistant Manager! Since she has been on staff she has brought a professional, caring and positive attitude to the property and residents. She really cares about ensuring residents are enjoying their homes and she is always responsive in getting issues resolved.ā€¦Ā See More >

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $400. Fee: $360 ~ 700. Rent: $15. Restrictions: Pets are welcome: Must be pre-approved and house-trained. Two pets per apartment are allowed. Weight Limit is 75 pounds and breed restrictions apply. There is $15 pet rent per month, per pet and $360 non-refundable pet fee per pet. Also, there is $200 refundable pet deposit per pet. Please call our leasing professionals for more information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Deposit: $400. Fee: $360 ~ 700. Rent: $15. Restrictions: Pets are welcome: Must be pre-approved and house-trained. Two pets per apartment are allowed. Weight Limit is 75 pounds and breed restrictions apply. There is $15 pet rent per month, per pet and $360 non-refundable pet fee per pet. Also, there is $200 refundable pet deposit per pet. Please call our leasing professionals for more information.. Pet Limit: 2
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Dog Park
                                                    • Gated Controlled Access Community
                                                    • High-Speed Internet
                                                    • Landscaped Walking Paths
                                                    • Outdoor Fireplace
                                                    • Outdoor Kitchen with Gas Grills
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Resident Lounge
                                                    • Two Resort Style Swimming Pool
                                                    • Valet Trash Service
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                                                    Leasing

                                                    Welcome to Prairie Creek Villas, conveniently located in Richardson near major freeways including George Bush, as well as Central Expressway and the North Dallas Tollway. Our community is within minutes of Collin Creek Mall as well as the finest shopping Dallas has to offer, Willow Bend Mall. Prairie Creek Villas offers a comfortable neighborhood environment combined with a wide array of spacious floor plans including numerous amenities. When it comes to luxury apartment communities, you simply won't find a better deal than what Prairie Creek Villas has to offer. Give us a call today or come out and tour our beautiful community and let us find the perfect apartment home for you!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

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                                                    Questions & Answers (1)

                                                    Geoff_B
                                                    Asked on: 01/25/2020
                                                    Q:Ā Are there any studio apartments available or efficiencies? I'm hoping your news in by the 2nd of February. Thanks

                                                    Frequently Asked

                                                    Based on 164 number of votes by renters, Cortland Prairie Creek is currently rated 3.7 out of 5 stars.
                                                    Cortland Prairie Creek is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Cortland Prairie Creek is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cortland Prairie Creek is rated 4.9/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cortland Prairie Creek is rated 4.9/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cortland Prairie Creek is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cortland Prairie Creek is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 71.4286% of their community reviews in the past year.
                                                    Managers have replied within 58.14 days to their community reviews in the past year.
                                                    Cortland
                                                    Dogs Allowed
                                                    Deposit: $400
                                                    Fee: $360 ~ 700
                                                    Rent: $15
                                                    Restrictions: Pets are welcome: Must be pre-approved and house-trained. Two pets per apartment are allowed. Weight Limit is 75 pounds and breed restrictions apply. There is $15 pet rent per month, per pet and $360 non-refundable pet fee per pet. Also, there is $200 refundable pet deposit per pet. Please call our leasing professionals for more information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $400
                                                    Fee: $360 ~ 700
                                                    Rent: $15
                                                    Restrictions: Pets are welcome: Must be pre-approved and house-trained. Two pets per apartment are allowed. Weight Limit is 75 pounds and breed restrictions apply. There is $15 pet rent per month, per pet and $360 non-refundable pet fee per pet. Also, there is $200 refundable pet deposit per pet. Please call our leasing professionals for more information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Cortland Prairie Creek

                                                    March 2024

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                                                    Baths

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                                                    Cortland Prairie Creek is a 675 - 1,458 sq. ft. apartment in Richardson in zip code 75080. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,502. Nearby cities include Plano, Addison, Garland, Sachse, and Dalla.

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