Boulder Ridge Apartments
1515 Cannon Parkway, Roanoke, TX 76262
888-375-7185 ext 4041  WEBSITE save favorite
AVERAGE RATING
recommended by:
38%

overall rating:
2.7
3.0
2.98 Parking:
3.2
3.21 Maintenance:
2.8
2.85 Construction:
2.8
2.77 Noise:
3.1
3.1 Grounds:
3.0
2.98 Safety:
2.5
2.55 Office Staff:
< | >

not worth your trouble

From: -Anonymous-
Date posted: 9/17/2005
Years at this apartment: 2002 - 2005
 
Ive been here for three years now. Things were a little rough at first, but then about a year ago they got a new manager and she really turned things around. Things were on the up and up. The complex looked nice, the attitudes of the office staff improved dramatically, they started having activities for the residents; things were great.

All of a sudden, about a month or so ago, the complex was purchased by a new company. Everything has gone down hill since then (and FAST!) The new office staff is HORRIBLE! They are very uninformative and they will smile in your face and tell you what you want to hear but they dont ever follow through with what they say. The new manager doesnt seem to care about the residents. She is rude and abrupt and avoids me and never returns my calls.

Im sad to say that I will not be staying when my lease is up. I used to love my home but all of the changes have made this place a difficult place to live.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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