Altamonte Apartments
12474 Starcrest Dr, San Antonio, TX 78216
210-491-9402  WEBSITE save favorite
AVERAGE RATING
recommended by:
52%

overall rating:
2.8
3.3
3.32 Parking:
3.2
3.21 Maintenance:
2.8
2.77 Construction:
3.1
3.1 Noise:
3.2
3.19 Grounds:
2.8
2.79 Safety:
2.8
2.81 Office Staff:
< | >

From: alamoed2@earthlink.net
Date posted: 5/23/2004
Years at this apartment: 1990 - 2004
 
I lived at Altamont for 12 years, from 1990 to 2002. I was only several months into a new lease when the manager told me to leave, in effect breaking the lease agreement that she had given me an incentive to sign. She said I wasn't happy there and would "let me go". What happened was that I had criticized her to her staff becausse she had sold the equipment in the small fitness center to her retiring maintenance supervisor and brought and replaced it with a fewe exercise machines that did not enable a total workout like the original equipment.
After moving I received a bill for water "in arrears", although I had paid the water bill with my last rent payment. Water billing is done by a computer and is not linked to actual metering. The manager merely stole, yes--stole--my deposit by subtracting the final computer reading from my deposit. When I tried to talk to her about this she became impatient and said she didn't want to talk about it--her usual reaction to tenant issues. What she had done in effect was to allow the computer doing the billing to continue to run long after I had moved and had paid the final water bill with my final rent payment.

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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