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Blue Swan Apartments

11710 Parliament St, San Antonio, TX 78213
Website
75%
79
Reviews
75%
% Recommended
53%
City Average
10/15/14
Verified Resident

My rent has gone up I have been living in my apartment for several years I think I deserve for my apartment cabinets, fixtures etc. to be updated. I think the blinds that are put in the apartments are very cheap… Full Review ▶

10/08/14
Verified Resident

Ok Then take ran rabbi rabbit mall shopping today ok it's going to be can a day working hard to make a living to pay taxes to pay rent how about them cowboys actually winning. Going to run out of space… Full Review ▶

Manager Response
08/30/14
Verified Resident

office staff and maintenance are very efficient and professional. They have all made my moving process very easy. I will and have recommended this community/property to friends. The service request submitted was completed in a prompt manner. Full Review ▶

Manager Response
08/14/14
Verified Resident

Staff is very friendly & professional. my maintenance request is usually always done the next day, a couple times its been later but only by 1 or 2 days. Its always done right though, I never have to call them for… Full Review ▶

Manager Response
08/09/14
Verified Resident

I have lived here 15 years. Apartments and amenities have never been updated. I feel safe enough, but try to get home as early as possible. Office staff, save one, could care less. Maintenence staff is good and responsive, but do… Full Review ▶

Manager Response
08/06/14
Verified Resident

The site is fast and loads easily. The search features are convenient for special wants and needs such as areas, pet acceptability, apartment features, and the like. I liked the amount of photos of the facilities provided. I would recommend the… Full Review ▶

Manager Response
07/10/14
Verified Resident

These are very nice apartments with a great staff that are friendly and helpful with any problems, or concerns I might have. I feel safe here, and really surprised at how little I hear from surrounding neighbors. The pool is up… Full Review ▶

Manager Response
07/07/14
Verified Resident

We moved into a dirty apt, with the exuse that they rushed us in. The only cleaning that was done was carpet and painted shut cabinet doors! Very disappointing. I was told they won't do any cleaning for us and that… Full Review ▶

Manager Response
07/07/14
Verified Resident

I love this complex! Ive lived here for 6 years and am about to sign my 7th year lease. I feel very at home and have a great community here. This is my dream apartment and I love coming home to… Full Review ▶

Manager Response
06/30/14
Verified Resident

I have lived here for 2 years and I would highly recommend this apartment community. The staff is very friendly and accommodating and go out of their way to assist their tenants and that is not something you find often. I… Full Review ▶

Manager Response
06/26/14
Verified Resident

I have lived here for a couple years with my girl. The location is unbeatable. So many cool places within walking distance. Big buts: It is always, always, always loud. Lots of dog feces around. I find the staff to be… Full Review ▶

Manager Response
06/07/14
Verified Resident

I have been here for a few years. I enjoy living at Blue Swan -- with the new management team especailly Scott this is a very nice place to live. They are trying to beautify the property. Very Nice place to… Full Review ▶

Manager Response
06/02/14
Verified Resident

Staff has always been nice & helpful no complaints with the exception of wishing my a/c worked a little better. However they have always responded immediately to any work request regarding my a/c. If there were 3bedrooms I would probably stay… Full Review ▶

Manager Response
06/02/14
Resident

I once was in love with this complex, now i just like it. It would appear residents are now required to pick up the tab for just about everything. I discovered a few months back that i am paying a $3.00… Full Review ▶

Manager Response
05/18/14
Verified Resident

I have lived in this community for almost two years and living here is just ok. The staff is nice and the maintenance responses to work orders are fast. The rent is high for the condition of the apartment, the paint… Full Review ▶

Manager Response
05/14/14
Verified Resident

We had a lot of managements changes that affected the community like landscaping and community areas. We have frequent issues with gates and there are no secure locks on access entrances,any intruders can get in and out without permission Full Review ▶

Manager Response
05/09/14
Verified Resident

So far so good. Adriana was very friendly and professional. She answered all of our questions and helped our move in to be quick and painless. The staff members worked quickly and efficiently to prepare for our arrival. We felt very… Full Review ▶

Manager Response
05/07/14
Verified Resident

My experience with the staff has been great. I think that the inside of the apartments should be updated for the price I am paying for this apartment monthly. Another thing that would be great for this place is the updating… Full Review ▶

Manager Response
05/07/14
Verified Resident

10 month lease best deal. Still about 30 dollar monthly increase. $50 increase for 12 months. They give good special to get you in, but not at renewal time. Wanted a small pet 2 pet deposits and $25 a month. Heb… Full Review ▶

Manager Response
04/25/14
Verified Resident

Great value for the money. Slight parking issues but office is great at taking care of business. Neighbors are respectful for most part. Parking is not an issue other than mud when rains gets thick. Not all units have washer dryer… Full Review ▶

Manager Response
04/12/14
Verified Resident

I was attracted to this community because of the well-maintained premises and the wonderful customer service I received from the start; because of that positive beginning that has lasted to this day I have mentioned Blue Swan apartments to my co-workers… Full Review ▶

Manager Response
04/09/14
Verified Resident

For the most part it has been good, but during the summer the maintenance at the pools leaves a bit to be desired. I also hate that they don't have a drop box for rent payments. But the complex is quite,… Full Review ▶

Manager Response
04/07/14
Verified Resident

The enjoy that apartment complex is located in a nice area of San Antonio I enjoy having the convenience of local stores and restaurants So far I think the apartment rates are decent. Hopefully these prices will not raise if the… Full Review ▶

Manager Response
04/07/14
Verified Resident

Management is very attentive to all requests. Overall attitude is very positive among residents. Very friendly. Maintenance staff is also very cordial and prompt with all requests. The grounds are always in best conditions and not too many disruptive children running… Full Review ▶

Manager Response
04/04/14
Verified Resident

Blue Swan - is a wonderful place....SMILE!!! Clean property and a great staff - leasing agents and maintance - take great care of us!!! I have lived here for 2 years and just signed for another year!! Blue Swan is a… Full Review ▶

Manager Response
03/25/14
Verified Resident

Very welcoming. Maintenance very attentive to request and problems. I have had no problems since I moved in with anyone and hopefully it remains this way as I plan on living here for a while. Apartment was nice with the little… Full Review ▶

Manager Response
03/20/14
Verified Resident

Always clean! Immaculate out side Friendliest and most professional staff in the city! They always go above and beyond!Great people not rentbots! Safe homey environment. There is no better place to live in San Antonio! Been here many years! Full Review ▶

Manager Response
03/15/14
Resident

I have been living here for a little under a year and a half now. I re-signed my year lease and don't plan on leaving until I find a home to purchase. It's close to work, near shopping and highways, and… Full Review ▶

Manager Response
02/27/14
Resident

Location is great. Apts are old, but not tacky. It's quiet, good neighbors. The office staff is a NIGHTMARE. They promise things that have no intention of delivering, they are out to increase your fees and rent and make a little… Full Review ▶

Manager Response
02/21/14
Verified Resident

Good service in a timely fashion. Grounds(lack of grass in all areas) needs to be improved.Best looking property in the are and for the price the landscaping needs to be in all areas of the complex.More parkingspaces & covered parking needed… Full Review ▶

Manager Response
02/19/14
Verified Resident

We live poolside so it does get somewhat noisy at times. However, we have no complaints and plan to stay longer than first anticipated. The office and maintenance staff are all very friendly and helpful. The resident we have met are… Full Review ▶

Manager Response
12/24/13
Resident

This was a great choice for me, a single parent with a small child. My 1 yr lease is ending in 3 months and the only reason I'm not renewing is because I personally can't afford their 2 bedroom prices and… Full Review ▶

Manager Response
12/19/13
Resident

We have been living here for 2 years now and just re-signed for another. the grounds are always very neat and clean. the maintenance team is very prompt and knowledgeable. the management here is also very helpful. They are very accommodating… Full Review ▶

Manager Response
10/29/13
Resident

This apartment complex is nice but horrible for me. I lived in building 18 and have had the apartment flood almost every time we've had a good rain. Have been here 2 years, getting ready to move and so glad. The… Full Review ▶

Manager Response
06/23/13
Resident

Hi, My name is Dennis. I have been here 15 years now. Complaints, I can count them on 1 hand. Wonderful people, clean, great atmosphere, People of all kinds come together. We can enjoy pets, children, community party's. One of San… Full Review ▶

Manager Response
06/18/13
Resident

I've been at this apartment for almost a year and I LOVE it. Quiet, everyone keeps to themselves, never saw the cops called to the property, comfortable, safe, and clean. Scott is awesome! Very helpful, caring, and always available to assist.… Full Review ▶

Manager Response
09/19/12
Resident

Horrible! Always bugs in the apartment, especially ants and roaches even though my husband is constantly spraying and we keep the apartment spotless. Also, the gate never functions right, and every time we have a complaint, the front desk takes their… Full Review ▶

Manager Response
08/29/12
Resident

I am currently living in Blue Swan and am becoming more and more unsatisfied with their service. Once while entering the office for a package, I was personally asked if a "young man" was living with me. After asking what grounds… Full Review ▶

Manager Response
12/21/11
Resident

My family and I moved into the complex over this last summer. We choose this complex for several different reasons. The first being the woman who was here when we came into look at apartments was wonderful. Her name was Misty… Full Review ▶

Manager Response
04/28/11
Resident

Blue Swan has been our first apartment since moving from the Austin area a year and a half ago. Like other reviewers have mentioned the management (Misty the property manager) is amaZing! Not only does she go out of her way… Full Review ▶

02/25/11
Resident

The price is reasonable. My apartment is spacious enough for me and my dog, very comfortable. The area is not the best but not the worst. My biggest complaint is the front gate not working properly. Full Review ▶

02/18/11
Resident

I've lived here for almost 3 years and I haven't had any problems. When I have a maitenance order it's done in a timely fashion. the grounds are always kept clean. I really like that they just had parking lots repaved… Full Review ▶

02/17/11
Resident

We have lived here at Blue Swan apartments for the past three years. I love the space we have we have some very fun times with family and friends here they keep the grounds very clean. we enjoy the gym and… Full Review ▶

02/15/11
Resident

I've lived at Blue Swan for over a year and have always had good customer service from both the management team and the maintenance team. Service requests are done timely and there are not many. I would recommend Blue Swan to… Full Review ▶

02/08/11
Resident

i came from another apt. in the area and those apts were terrible. it was my first apt and i made it work for a yr. then i shopped around for a new place and blue swan was the very last… Full Review ▶

02/07/11
Resident

When we first decided to move to San Antonio, we looked at over 100 apartments. We had a strict need for space, full size washer/dryer connections, pool, hot tub, 24 hour fitness room, located near restaurants/shopping, accept satellite dish and pets,… Full Review ▶

09/27/10
Resident

I have only lived here about 4 months. I dont have any problems with people breaking in my apts or noise issues. The only thing I have had a problem with is the maintenance men. They are nice the whole staff… Full Review ▶

05/15/10
Resident

been here 12 years what does that tell u! Full Review ▶

03/12/10
Resident

I have lived here for 7.5 years and have never had any major problems or issues. Staff is always helpfull.....Mgmt. is just finishing up a new paint job which looks great. Full Review ▶

01/28/10
Resident

It goes without saying we all love to save money, and when it comes to the Blue Swan apartments I feel im getting more than than I am paying for. No reviews in over a year!? After looking over this website… Full Review ▶

11/10/09
Resident

I lived there in 2007-2008 and it was not that bad but quickly after i moved in I noticed the area around Blue Swan was going to hell. Then I realized it was creeping into the complex. I had a nt… Full Review ▶

12/03/08
Resident

I lived in these apts back in Jan 08 and it was the worst apt I have ever lived in. They have the worst roach problem and I had a leak for the 7 months that I lived there and it… Full Review ▶

11/20/08
Resident

I see that it has only gone from terrible to worse. I lived there about a year and a half ago and the girl who did the lease with me screwed us bad. We were told we were only signing a… Full Review ▶

11/18/08
Resident

Let me start off by saying I have been a tenant for almost two years. When I first moved in the area it was not that bad and they kept the grounds up pretty well. Maintenance was great I would call… Full Review ▶

10/15/08
Resident

i lived there from 03/05 to 03/07 and i was checking up on the apartment reviews just out of curiousity and remembering what a hell hole it was for me. all the reviews i read are very accurate with the exeption… Full Review ▶

07/22/08
Resident

I've been here for just a few months..so far so good I guess. I had a few minor things that needed to be corrected when I 1st moved in..no one has came or acknowledge those items..I mentioned it a few times… Full Review ▶

07/22/08
Resident

I do not think the main maintenance person knows his job. I have not had a cooling air conditioner since Father's Day. I have been without any air for over a week. I work until late at night and when I… Full Review ▶

07/16/08
Resident

When my husband & I first moved into this complex, we were very pleased. Lovely landscaping & pool areas. As well as unique apt layouts. The staff at the time were very helpful. Immediately (within a couple of months) management changed,… Full Review ▶

05/15/08
Resident

I have lived here since January 08 - I think that the office staff is helpful and caring, the few things that I have needed maintenance for have been responded to promptly and professionally. Also, when you see the maintenance personnal… Full Review ▶

05/11/08
Resident

I have lived in Blue Swan for almost a year and I am not renewing my lease for several issues. The outgoing gate is always opened (when I call to see why it's opened I get the same excuse.....We have it… Full Review ▶

04/02/08
Resident

I read the other reviews. maybe my review isnt consistent since i lived there in 2002-2003 and was under the old manangement. I loved that i lived there. I have moved around due to work for the past 11 years and… Full Review ▶

01/11/08
Resident

from the first day we moved in till the day we moved out we had numerous recurring issues with the apartment. Our A/c did not work on day one and the water heater not only did not work but there were… Full Review ▶

06/28/07
Resident

This place is beautiful at first glance, and the management staff is friendly...at first glance... After only one week of living here, I learned the staff was rude and uncaring, and even backstabbing between each other. What one told me, was… Full Review ▶

06/12/07
Resident

I moved in around January I was under the impresion that I was signing a 6 mth lease being we specifically asked for it and they said of course. Well not so they wrote in a 7 mth lease while I… Full Review ▶

02/20/07
Resident

Office Managenment are horrible and Insentitive!!.The one time I fell behind my rent because I started a new job the office staff threatened to evict us the next day after my wife explained what happened and that we were willing to… Full Review ▶

11/18/06
Resident

When I moved into Blue Swan back in '01 it was GREAT!!! Equity was the management company at the time, then as soon as Pinnacle took over it went to CRAP!!! Truly!!!! It is apparent that this management company has MUCH… Full Review ▶

09/01/06
Resident

I have been living at Blue Swan for more than a year now. I already extended my lease once. Honestly I think its a nice place to live. The complex is always neat and tidy. Parking is not an issue. Apartments… Full Review ▶

05/11/06
Resident

I've had maintenance issues, but all items fixed in a timely fashion. Staff seem very curteous and nice to me. Price versus square footage is nice, complex clean...a bit noisy...young folks rampant due to proximity to high school. Full Review ▶

05/05/06
Resident

The floorplan of this apartment is pretty all right, spacious with built in bookshelf and fireplace. The walls are shoddy and cheap plasterboard, the stove is absolutely ancient (you're better off with a BBQ Pit carved into the floor), the microwave… Full Review ▶

03/21/06
Resident

I've been here for far too long...

The maintenance has been terrible since Equity was bought out, and most of the office staff is a complete joke. I have been lied to, ignored, and insulted more times than I can count. If… Full Review ▶

01/31/06
Resident

Management needs training.
Management can not follow directions.
Staff is terrible at making sure work orders are completed.
Mainteance needs to learn how to fix items correctly.
Full Review ▶

12/15/05
Resident

Since community was bought out in 2004 this place has turned to crap. The management team is comprised of a bunch of idiots. The maint. staff...well..what staff. Have to put in a request several times just to get them to show… Full Review ▶

09/03/05
Resident

I have actually no problems with Blue Swan. When I signed they were undergoing a management change so all the bad reviews that deal with the staff don't hold up anymore because they have great people. I left my lease early… Full Review ▶

08/12/04
Resident

I lived at Blue Swan for a year. I thought I signed a year-lease but soon realized that it was a 14-month lease. Apparently they need basic skills enrichment. One thing that I will miss is the hot tub, they have… Full Review ▶

01/26/04
Resident

Overall, this complex does "ok." But, they don´t really care about the residents. It´s very obvious they only care about the rent $ and the number of vacancies. The day before Thanksgiving there was a fire that destroyed 6 units and… Full Review ▶

01/21/04
Resident

I find The Blue Swan a great value for a great apartment. The floorplan is spacious and the staff is freindly. Repairs are handled in a curtious and efficient manor. I highly recomend the Blue Swan Apartments. Full Review ▶

08/22/02
Resident

The floorplan is good. The staff is horrible. Although they´re friendly about everything, they simply do a very lousy job and never check back on their work. My roof was *leaking* twice and still when it rains a stain grows larger… Full Review ▶

03/27/02
Resident

I AM EXTREMELY DISSATIFIED WITH MY STAY AT BLUE SWAN APARTMENTS. NOT ONCE HAVE THEY DONE ANY MAINTENANCE I ASKED OF THEM, I HAVE TERMITES IN MY APARTMENT, THE ON-SITE MANAGEMENT IS LACKING IN SIMPLE SKILLS. THEY ALSO CAN´T ADD, BECAUSE… Full Review ▶

03/26/02
Resident

THIS IS THE WORST PLACE EVER! DON´T MOVE HERE. STAFF IS HORRIBLE, UNHELPFUL, AND UNPROFESSIONAL. Full Review ▶

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Property Website

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Amenities

  • Cats Allowed

  • Large Dogs Allowed

  • Pet Deposit Required

  • Pet Rent Required

  • Some Breeds Restricted

  • Laundry On-Site

Rent Trends

Year Beds Baths Avg. Monthly Rent Range
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Disclaimer: Rental rates have been collected from Internet users and represent snapshots of a rental prices over time. These rates may not be a reliable indicator of current rents or the price offered to new residents. How to use this information.

10 Photos

(Manager photo uploaded on 05/11/2012)
(Manager photo uploaded on 05/11/2012)
(Manager photo uploaded on 05/11/2012)
(Manager photo uploaded on 05/11/2012)
(Manager photo uploaded on 05/11/2012)
(Manager photo uploaded on 05/11/2012)
(Manager photo uploaded on 05/11/2012)
(Manager photo uploaded on 05/11/2012)
(Manager photo uploaded on 05/11/2012)
(User photo uploaded on 02/17/2011)

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