I lived in Creek Crossing for a little over 1 yr--from the beginning of March 03-May 04. At first it seemed nice--there was a lot of grassy area for our kids and the landscaping was nice, our apartment was pretty big for the money. We had a 2bed/2bath nearly 1200 sq ft for $650/month--we had to sign a 13 month lease to get this rate. Upon signing the lease, they automatically have you sign a paper stating they are going to keep $75 of your deposit right off the top--for cleaning, painting, etc. for the next tenant. While I've never had this before, we agreed this was alright. So we give them our deposit and sign the lease 3 weeks before we actually had to move in. When we finally did move in, the make-ready was not done, carpets were not cleaned, it was horrible! I had to spend 3 days making it livable and when I went to management they acted surprised and just wanted to point the finger at someone else instead of taking responsibility and resolving the problem. I had overspray of paint and spacle on my sinks, toilets, floor, & light fixtures--from them taking down this horrid wallpaper and making the walls white--which I had requested them to do. They had to send over a contractor from the company who did the walls- and the man told me they were told 2 days before we moved in to do the job ASAP--that was why it was done so sloppy. We gave them plenty of time--I was furious. I went to Susan the manager and asked her that since we had already moved in alot of our stuff--could I rent a rug doctor myself and have them take off the cost on my rent so I could clean after we moved in--since they hadn't. She said no, she would send in their people and do it--so we had to make sure everything was off the floor then we could continue to move in because the floors were wet!! The kicker to this whole thing is that the people who lived there before moved out months ago--according to the neighbors--so not only did they have 3 weeks we had given them--but they had months to get this place ready. Our power went out several times as well as the water was shut off 9 or more times due to a bad water pipe they couldn't seem to get fixed properly. One time our fridge broke and I reported it immediatly--Susan didn't even tell maint. about it for 2 days, so everything in the fridge was ruined--$200 worth of food and baby formula--I had to go over Susan's head to Austin and talk to the corporate office who in return sent me a $40 gift card to H-E-B. Gee, thanks for NOTHING!! I finally got a new mircowave after complaining several times to Susan--then finally to corporate--the one we had was manufactured in 1983--literally! So I could go on and on about how terrible the experiance was in general--but I think you get my drift. Thanks.

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