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Diamond Ridge

5335 Nw Loop 410, San Antonio, TX 78229
10%
92
Reviews
10%
Apartment Rating
52%
City Average
08/11/14
Resident

the worst apartment in San antonio Roaches , Rude staff (nancy), As well they flat out lie. If you like having your water cut off with no notice and living in an upgraded apartment that is falling apart move here. the… Full Review ▶

07/24/14
Resident

These apartments are not what they seem. Renter beware! The money spent on these renovations are not making it to the actual apartments. I moved in October 2013 and still have open work orders with management stemming from my original move-in… Full Review ▶

07/24/14
Resident

Appearance is all they seem to care about. Instead of fixing the root of the maintenance problems they have. Water leaks all over the the property, and not just sink leaks, but toilet leaks as well! So careful on trying to… Full Review ▶

06/20/14
Resident

I live in the Diamond Ridge Apartments have been here since 2012 very disappointed with the new management they lie to you about things they promise the acct mgr here is a liar . They're also roaches lots of mold they… Full Review ▶

01/03/14
Resident

Management is very disrespectful. Always talks down to you and has the worst attitude. i moved in Feb 2012 when it was rolling ridge. it was my first apt and i needed something all bills paid so i could learn how… Full Review ▶

10/08/13
Resident

When I first visited the Complex I was very impressed with the gentleman that was giving me the tour , he even drove me across the street to show me all the improvements that they were doing and was very impressed… Full Review ▶

09/20/13
Prospective Resident

5100 nw loop 410 they want to much for the apartments Full Review ▶

09/01/13
Resident

This place is not that great. They are beautifying the outside but all these ancient AC's need to be replaced with new ones. There is So much mold in the vents and leaks in the walls. You can smell the mold.… Full Review ▶

08/05/13
Resident

This place is soooo bad! i have lived here when it was rolling ridge and i didnt know i had to pay extra to break a lease! so i had to renew.. now new managment came AND IT IS COMPLETLEY WORSE.… Full Review ▶

06/30/13
Resident

NEW MANAGMENT IS VERY DISRESPECTFUL THEY SPEAK TO YOU IN A VERY POORLY MANNER THEY ARE ALL OVER THE PLACE THEY HAVE NO IDEA WHAT THEY ARE DOING THEY HAVE MISTAKEN MY PAPER WORK LEFT A NOTE CHARGING ME PAST DUE… Full Review ▶

06/19/13
Resident

The new management is very ---- they speak to as if your on housing it almost discriminating I've requested pest control they never come. They treat you bad and I've never been late on my rent one time.You don't want to… Full Review ▶

04/19/13
Resident

The U.S. Residential Group just took over these apartments, and they are just as lousy as Mayo Group was. They have been here since April 10, 2013, and have done absolutely nothing. Don't move here under any circumstances. -----, the property… Full Review ▶

04/09/13
Resident

Don't come here!!! They don't want to help people with providing a decent place to stay at a fair price, they wanna make money!!! In any sleazy way they can! This is a warning cuz I know there are hard working… Full Review ▶

12/19/12
Resident

I read all the reviews before I moved in and didn't believe the reviews. I should have! I moved in October and I still don't have a mailbox key. I am on Medicaid because I have a really sick son and… Full Review ▶

12/04/12
Resident

Im currently living here. MY toilet broke and human wast backed up in the toilet the bottom broke and the floor flooded. i went to get help on the 29 and nothing since. it has been almost a week. and i… Full Review ▶

11/14/12
Prospective Resident

My nightmare started in October 2012 when I got my section 8 voucher. It began when I went into the office to ask about a 2 bd room apartment. I sat and talked with a leasing agent named Yvonne. She gave… Full Review ▶

09/25/12
Prospective Resident

well I havn't moved in there yet and the lady in the front already giving me trouble!I see the reviews here and they are so true!Im not one to sit down and not do anything! They do have bosses and I… Full Review ▶

09/12/12
Resident

I have been a resident for awhile now and i would have to agree that the management sucks the airheads in the front office are stupid bimbos that get a halfway decent paycheck just to shush you out their face when… Full Review ▶

08/30/12
Resident

I spoke to the office about the nasty conditions of the A/C closet. The closet was never cleaned and had a thick layer of dust over everything every time i go to change the filter I get a sore throat, under… Full Review ▶

08/23/12
Resident

BY FAR THE WORST PLACE TO MOVE. DO NOT LIVE HERE!!! IF I COULD RATE THIS PLACE A NEGATIVE NUMBER, I TOTALLY WOULD!! The maintenace is absolutely terrible. So is the management and the leasing staff. like terrible. first of all,… Full Review ▶

07/31/12
Resident

Because I was so desperate for an apartment to accept me because of bad credit I accepted a $400 non-refundable deposit to put me and my 1yr old in a place asap. Everything went wrong after signing a lease...I specifically asked… Full Review ▶

06/12/12
Resident

Went through the winter basically without any heat and am now in the summer without AC. it takes weeks to get anything done & when they do come out, its never fixed properly. Keep in mind, a few weeks is not… Full Review ▶

05/31/12
Resident

place is raunchy, all kinds of bugs all over apt, a/c not worked properly in 2 years takes weeks for someone to fix it and the it only lasts a week or 2 and start process over, told several times i… Full Review ▶

04/11/12
Resident

SERIOUSLY THE WORST APARTMENTS EVER! MAINTENANCE SUCKS AND TAKES FOR EVER TO EVEN "CONSIDER" FIXING YOUR PROBLEMS. WHICH WERE AS FOLLOWS SINCE DAY 1 1: URINE STAINS ON CARPET (STILL NOT FIXED) 2: BUGS IN KITCHEN (NEED TO CALL EXTERMINATORS WEEKLY)… Full Review ▶

02/28/12
Resident

Staff is so rude and lazy. Nothing gets fix in decent time. They are always over charging or say you owe them even when you have receipts they still wanna be right its like what's the point of giving us a… Full Review ▶

01/30/12
Resident

This place sucks, worst decision I've ever made! When we moved in the carpet was trash, there were bugs, the AC hasn't worked for us in 4 months and no one has come to fix it yet, the stove has broken… Full Review ▶

01/24/12
Prospective Resident

These are the worst apartments to live in, From the beginning we have had issues, First it was roaches, then Toilet, Then Showers always clogged.OH and not to mention are AC not working. I promise i have never lived anywhere where… Full Review ▶

07/20/11
Resident

These apartments are garbage. They lost $514 of our rent! You'll wait weeks for maintanance. The apartments themselves are falling apart, probably built in the 70's, metal water pipes and ductboard ducts, both outdated, not used anymore or to code. We… Full Review ▶

04/12/11
Resident

We moved to Rolling Ridge in 2006 before the Mayo group took over. At first the place seemed nice enough and the price was right. After 6 months we had a few concerns and maintenance problems. After renewing our lease we… Full Review ▶

04/07/11
Resident

This place is just rediculous! As soon as I can move I WILL!!! Management is a joke. Maintenance well, its so bad it's not funny. The crime here is off the charts. In less then 2 weeks SAPD crime scene units… Full Review ▶

04/01/11
Resident

I moved to aptm. 3505 at this complex. I couldn't see the apartment before I got the key, and had to wait 10 days to receive it, because It was "being repaired !!!!" What did I found: A very dirty carpet,… Full Review ▶

02/28/11
Resident

I recently moved here from North Carolina. My Army buddy found this apartment for me ahead of time. I was expecting a bunch of hassles since I was coming from out of state and my family was back in North Carolina.… Full Review ▶

01/10/11
Resident

I THINK YOU'D BE BETTER OFF RENTING IN ANOTHER PLACE THAN HERE. AS SOON AS I HAD SIGNED MY CONTRACT, I WAS WALKING TO MY CAR, WHEN A CRAZY WOMAN THAT I NEVER SEEN BEFORE STARTED SHE YELLING AT ME. SHE… Full Review ▶

09/09/10
Resident

I lived at Rolling Ridge for a year and a half. They left my military discount off the contract when I renewed, so I ended up paying an extra $25 per month that I shouldn't have. After getting out of the… Full Review ▶

08/17/10
Resident

I've read a few of these and have to agree with the negative responses I've seen so far. I have lived here a few years, and it's getting worse. I wonder if Corporate reads these comments? I wonder if the owners… Full Review ▶

08/17/10
Resident

I have been here for a few years and in the begining it was ok. But when it comes down to having to call the office for maintenance issues or to speak about your rent or fees and such, the customer… Full Review ▶

07/14/10
Resident

Aside from numerous maintenance issues that continue to go unresolved, the office staff provides the worst customer service ever!! It appears that the staff has a constant "chip on their shoulder" and hate working for Rolling Ridge. Numerous units go without… Full Review ▶

07/06/10
Resident

Ok seriously can someone just drop a nuclear bomb on this place or send extreme home makeover to re vamp this horrid place please I get tired of seeing the ghetto people walking the streets of our once nice neighborhood and… Full Review ▶

07/01/10
Resident

The first I move toilet is bad it old, has pay attention it stop for flushing. they put me cheap and old apartment. then new owner, notice my new rent when my lease end I went renew lease the cost more… Full Review ▶

05/06/10
Resident

These are the worst apartments ever!!! I've lived here for a year and a half and it sucks!! They have made a big hole right above my toilet and the upstairs restroom would leak into ours EVERY time they FLUSH!! it… Full Review ▶

01/01/10
Resident

i live here for almost 4yrs.. and let me say this is the worst apartments i live.. they never fix anything when you ask them.. the water is always off cause they are always having problems outside.. they sink is always… Full Review ▶

12/01/09
Resident

i moved in to rolling ridge about 4 months ago and so far everything has been great! my rent is very affordable at $499 a month, an awesome move in special i moved in on. the girls in the office are… Full Review ▶

11/23/09
Resident

When I moved in the carpet looked like new and, with the exception of dirt on the kitchen counters, the apartment was clean. The appliances are rather old, unfortunately. The first time I used the dishwasher (which is probably almost as… Full Review ▶

10/22/09
Resident

The first time we opened the door to this hell hole apartment, it was FILTHY!!! Cigarrette butts in the kitchen sink along with dead roaches, the toilet was almost BLACK, paint dust all over the carpet (carpet was brand new.. can't… Full Review ▶

09/01/09
Resident

Just moved in 2wks ago. I read the reviews and talked them over with a relative who moved in at the end of July. He said that i should'nt listen to the reviews and just to go ahead and move in.… Full Review ▶

07/15/09
Resident

I lived here for 2 years. The first month we were there someone was murdered a few apartments down from me. That should have been a sign. A few months after that I walked out of my apartment and found my… Full Review ▶

06/17/09
Resident

We moved in September 08.... On the surface it looked like a decent place for the money.... 2bd 2bth all bills paid... didn't look TOO bad.... We signed the lease and boy do we regret it now... the same day we… Full Review ▶

05/25/09
Prospective Resident

I am a 20 year old college student who is looking to move into these apartments with a room-mate. I lived there once before just last year (April 2008), but not under my name, and only for 4/5 months. It was… Full Review ▶

05/19/09
Resident

My husband and I have been living here for eight months now, and we've had nothing but a pleasant experience. The staff is friendly and helpful, maintenance is always performed quickly and efficiently, and the complex is beautiful. It is very… Full Review ▶

04/14/09
Resident

I have been living at rolling ridge for about about 6 months now. The new staff is great and every maintenance issue i have had has been taken care of within a day! i dont understand why everyone has such bad… Full Review ▶

03/16/09
Resident

Stupid girl named Stephanie ( big mexican girl ) ((should be Mexican't) promised me free rent for the rest of my first month. Turns out she was not authorized to make such promises. Older staff - Asian Guy - Older Maintenance… Full Review ▶

03/14/09
Resident

DO NOT RENT FROM ROLLING RIDGE!!! I lived there for 1 year and had soo many problems. I got robbed. My neighbors got robbed. They never fixed anything. I had no A/C. The management is horrible! If you have children, it's… Full Review ▶

01/04/09
Resident

We have lived in these apartments for 2 years, these are the worst apartments ever. We have lived with RATS not mice rats the entire time. We have were catching 4 or 5 a week, we have tried everything to get… Full Review ▶

12/30/08
Resident

My wife and I have lived there for 5 years. We liked the old management, but the new management is the worst. They look nice and friendly when they sign you up. But afterwards GOOD LUCK! THESE APARTMENTS BLOW! Were trying… Full Review ▶

11/14/08
Resident

I never had any problems with the people living around me or with parking.The only major problem was the STAFF.Ya they are nice when your trying to move in but as soon as you sign the lease there horns show. I… Full Review ▶

11/12/08
Resident

I lived at this complex for three years and never had any major problems. The only problems I had were the hideous fushia carpeting and one month the office locked the drop box (for rent payments) and then showed up 2… Full Review ▶

11/07/08
Resident

I HAVE lived at Rolling Ridge south for FOUR years, and it is ONLY GETTING WORSE everyday, regardless of how "NICE" the management has become. My vehicle has been vandalized (broken windows, stolen amp and radio) THREE TIMES over the past… Full Review ▶

10/05/08
Resident

My husband & I have lived here since 2005. Slowly we have seen things go downhill. My neighbor just got robbed & no one from the complex advised of of the rising crime. My neighbor was the one who came over… Full Review ▶

10/05/08
Resident

This is the worst place to live!!! do not ever move here!! I moved here because of the price and the washer dryer connections. I should have researched better but i did live here in 2006 and conditions were ok but… Full Review ▶

09/21/08
Resident

That the old Manager is gone, becuase things are getting done. No excuses, just what seems to be an honest attemtp to get stuff done. I have only been here for 1 year, and I thought when I moved they were… Full Review ▶

09/17/08
Resident

I had stayed here less than a year and it was the worst place ever. I chose this place because it was cheap but it ended up costing me more. Too many horrible things to say. The main thing you must… Full Review ▶

09/07/08
Resident

I lived in that complex for over 6 years and was able to move out by the grace of God. While I lived there, there were 2 murders. They've also had a couple of meth labs busted and a lot of… Full Review ▶

07/31/08
Resident

Staff is nice to you just so you can come and look at their place. After you sign contract its a whole different ball game. Personally I think you can find other apartment units that treat tenants better. NEVER EVER AGAIN… Full Review ▶

07/05/08
Resident

As I write this review, I will try to maintain a highly objective point of view regarding this apartment complex. To be fair, the only, and only positive point regarding these apartments are the All Bills Paid. Other than that, please… Full Review ▶

06/08/08
Resident

Well I have lived here now for 1 1/2 years and have seen the management turnover once. When I first moved in I was really pleased, I have an efficiency with all bills paid. I was able to see the apartment… Full Review ▶

04/21/08
Resident

I've lived here for almost 3 years now. The old management was bad, but the new management is worse. I've nicknamed the manager "the slumlord" because that's what this place feels like. The new remodeling is the new office and playground.… Full Review ▶

02/09/08
Resident

I am a current resident here at Rolling Ridge, and I was a little surprised to see all the negative feedback for this area. I have had nothing but positive experiences with the new management team. My lease was set to… Full Review ▶

01/31/08
Resident

I lived in these apartments in 1991. They were SO nice back then. It is a shame to read all of these negative reviews. It seems the other two apartments I lived in during the late 80s early 90s are all… Full Review ▶

01/04/08
Resident

This place is absolutely horrible. Forget "best place for the price" in the review below...no one deserves BLACK MOLD growing in all the apartments because of GAPING HOLES in the hallway ceiling...which they try to conceal by painting over them rather… Full Review ▶

11/17/07
Resident

I've been living here for less than a year. Things started out half-decent and haven't gone very well under the new management. I will say that the rent is affordable but you definitely get (or not) what you pay for! The… Full Review ▶

10/22/07
Resident

I have to say that I typically am one to not get involved and certainly do not make a habit out of "airing my issues" on the internet, but SERIOUSLY COME ON PEOPLE!!! You are going online and bashing the community… Full Review ▶

10/22/07
Resident

This is the worst place you could live. I feel trapped living here due to the lousy staff and management. The manager is never around and I really dont think there even is one. No one I know has seen him/her.… Full Review ▶

10/17/07
Resident

This place is awful. We've lived here for 3 and a half years and the first two years was fine...Then "new management" took over and everything went down hill, as if they stopped running routine maintenance on the grounds and let… Full Review ▶

02/11/07
Resident

This place isnt all that great!
The main thing that sucks is the management! they try to just charge you to get extra money cuz thats wat they did to me and a friend!
The price is good but the rest of… Full Review ▶

01/12/07
Resident

gross grross grroosss STAY OUT there are robbers outside all the time! Full Review ▶

01/09/07
Resident

when I moved in not too long ago, cabinets and closets were dirty, dirty blinds in living room and roaches every morning on kitchen counters. asked for help but it was not given.
No barre on patio door, screen door does not… Full Review ▶

09/07/06
Resident

Older complex, clean and well kept. Full Review ▶

08/18/05
Resident

Full Review ▶

06/20/05
Resident

I have lived at Rolling Ridge for quite some time and have enjoyed my stay here very much. The maintenance staff and office staff have been helpful at all times.When reading other responses I was shocked to hear of these accusations.… Full Review ▶

06/17/05
Resident

Full Review ▶

05/22/05
Resident

This is a good apartment for people seeking a value. Utilities are included so you don't have to worry about turning off the lights to save money. The management is great, they are really attentive. When the roof was leaking they… Full Review ▶

03/21/05
Resident

I lived there for 6 years and let me tell you, this place has really gone downhill. I no longer live there, because for one the rent was contantly being raised. Second, the apartments should be condemed. The units that we… Full Review ▶

10/06/04
Resident

I have lived here for 2 years now and don't plan to move any time soon. Every apartment place has it's problems and yet I am very happy here. I have heard of there being problems with people getting broke into,… Full Review ▶

09/12/04
Resident

Sure..the cars are broke into often (even with security my car has been hit 4 times) and some people get their apartments broke into during the day...the charge for trash is a little much...the staff is too into everyone elses business...also… Full Review ▶

08/11/04
Resident

Rolling Ridge being my 1st apartment was okay. The 1 bedroom 1 bath is very spacious and at a good price of only 420 a month. I havent had any problems in my apartment. Nothing never broke down on me and… Full Review ▶

06/03/04
Resident

The apartments are decent, for the price of course. I don't recommend staying for very long only because they are horrible about maintenance... and things were falling apart everywhere. They aren't too keen on privacy either, I had on several occasions… Full Review ▶

05/20/04
Resident

Lived there 8 months in a spacious 1 bedroom first floor apt. Nice place to live if starting over (divorce, out of college, etc). You can hear your neighbors footsteps in these apts. Cost $2 to wash and dry one load… Full Review ▶

05/06/04
Resident

Hmm, scary kind of people living here. A twenty year old resident was nailed for the March 3rd (2004) ambush murder of a man who lived in the Altamonte apartments. Murdered inside his apt. for his watch, wallet, and car. Seems… Full Review ▶

02/23/04
Resident

When I first moved into RRS in 2000, I enjoyed my stay. Great 1st time apartment. All bills paid, small, fairly well-maintained. Evidently, the "not-so-friendly" citizens of San Antonio found these advantages and moved in and brought there rukus and wrath… Full Review ▶

01/26/04
Resident

These apartments started out pretty good, although we a couple of incidents with the manager of this property at first. When management changed it was WONDERFUL... I have no complaints. I was there for 3 years.
I was in an effiency,… Full Review ▶

09/15/03
Resident

It was my first apartment right out of college and was a mostly pleasant experience. Security is on site 24hrs a day and most service requests are completed within 24 hours. The area is dimly lit and the apartments are in… Full Review ▶

11/06/00
Resident

This is one of the few apartment complexes in the northwest part of town that offers some units with all bills paid. A good credit history is required though. It is very convienient to most shopping centers and entertainment.

Apartment… Full Review ▶

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