Our experience with The Fountains management has been (and continues to be) a positive one. They respond promptly when informed of any problem, and customer service is excellent. The owners are frequently on the property, and they are wonderful, friendly folks.

One summer day, maintenance had to shut off water for about an hour to repair a problem with our water lines. (They did provide 24 hours' notice, which they are very good about doing.) My husband didn't realize this and sent our 5-year old upstairs to take a bath. Well, the upstairs faucet was turned on, water did not come out of it, but the upstairs faucet was not turned off. Later that day, when maintenance turned the water back on, Niagara Falls was flowing through our ceiling. I called the office in a panic, and both the maintenance man and the owner came right away with a wet-dry vac to help it dry faster, and prevent the dreaded mold. They APOLOGIZED for their part in causing the situation!!! That floored me!

That's just an example of their excellent customer service. What makes this place even better is the enormous apartments and the relatively low prices. We live in one of the townhomes, and couldn't be happier about all the space we have. Closet space is also plentiful. One of the best features of the apartment is that the kitchen and baths have ceramic tile on the floors! So much better than vinyl or linoleum-- and easy to clean.

Of course, you probably want to know about the negatives, and of course, there are some. I would like a bigger kitchen sink. Also, the roof needs repair, and the ceiling leaks when it rains. But again, the management is aware of this, and addresses it right away (as soon as it stops raining).

I would definitely recommend these apartments to any of my friends and family. I know they would get a great bargain for their money here at The Fountains!

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