Hampton North Apartments
12324 Starcrest Dr, San Antonio, TX 78216
210-494-1111  WEBSITE save favorite
AVERAGE RATING
recommended by:
41%

overall rating:
3.8
3.7
3.73 Parking:
3.9
3.91 Maintenance:
3.6
3.64 Construction:
3.6
3.64 Noise:
3.6
3.64 Grounds:
3.5
3.45 Safety:
3.8
3.82 Office Staff:
< | >

Terrible Management

From: goddessretail
Date posted: 10/16/2007
Years at this apartment: 2007 - 2007
 
This is the worst run apartment I have ever lived in. They don't get water bills out to the residents on time, they don't respond to complaints in a timely manner, and their accounting procedures are suspect. I moved into the apartment, paid my pet deposit, and right before I moved out, they claimed I owed more money, which was not true. I filed a complaint with the regional manager, and we discovered that the pet deposit had been booked in their system incorrectly. I moved out, and it's been three months and I still have not received my pet deposit, or a letter advising that I would not receive the deposit. It's a fairly nice location, but I would go elsewhere, where they don't charge an extra $7.00 a month for trash pickup (not included in the rent), and where the residents receive separate water bills from the water company, or where it is included in the monthly rent.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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