8910 North Loop 1604 West, San Antonio, TX 78249
(866) 415-7168  WEBSITE EMAIL save favorite
AVERAGE RATING
recommended by:
66%

overall rating:
3.1
3.5
3.47 Parking:
3.4
3.43 Maintenance:
3.3
3.29 Construction:
2.8
2.84 Noise:
3.8
3.84 Grounds:
3.1
3.12 Safety:
3.0
3.02 Office Staff:
< | >

Don't move here

From: -Anonymous-
Date posted: 10/3/2006
Years at this apartment: 2006-01-01 - 2006-01-01
User Response is available. 2 responses
 

I just moved out of there, after only 6 months, and it was awful. The staff is nice to you while they're showing the apartment to you, but once you sign that lease - they are irresponsible and horribly rude. No matter how much you talk to anyone there - they can't manage to deal with the garbage, the grass is INFESTED WITH FLEAS, and iether the gate or your clicker are broken. We had our car broken into, along with our neighbours - not an uncommon occurance there, because the "gated community" claim is a joke. There are much better places for the money.


Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: jenn6910 Date: 10/04/2006
I apologize for your unpleasant experience at Hidden Lake. I have been the property manager here since November 2005 and there have only been three vehicle break-ins that I am aware of. This is a very small amount considering the crime rate and statistics for San Antonio. I am available to any and all residents with concerns and I wish that I had an opportunity to address your concerns with you while you were a resident with us. We provide a trash service that is unlike most communities in San Antonio; it is a curbside pickup three days a week to provide an awesome convenience for our residents. Unfortunately, some residents don't follow the policies in regards to that service, we have procedures to assist with the enforcement of those policies. It is a service that I think is so beneficial to apartment living and we think it's great for our community. We wish you the best of luck.
From: Anonymous Date: 03/30/2007
People are allowed to keep trash on their balcony, and window screens are allowed to be taken off. Neighbors are allowed to play their piano until 2am. When you call them to perform a simple maintenance job they can not even get that right. Do Not Live here. People allow their pets to do their business right outside my balcony and management does nothing this place is a dump. If I wanted to live this way I would have moved to the South side.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Notice Requirements for Landlords Entering Rented Property - By State - Feb 06
   Security Deposit Return Laws: Landlord Deadlines By State - Jan 30
   Moving Tips: How to Pack for a Move - Jan 23
   Best Houston Apartments - Great Uptown Area - Jan 16
   A Guide to Living in Austin, Texas - Jan 09
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Hidden Lake
          San Antonio apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif