La Calera Apartments
AVERAGE RATING
recommended by:
77%
overall rating:
77%
overall rating:
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Office Staff:
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STAFF MEMBERS ARE NOT PERSONABLE/ CUSTOMER SERVICE NEEDS IMPROVEMENT
From: -Anonymous-Date posted: 6/2/2008
Years at this apartment: 2007 - 2008
2 responses
I have been a resident for almost a year, and I have a had bad experiences with the staff, especially with one of their supervisors... She doesn't care about what her tenants feel, whenever I raise a complaint and she made me feel that "customer is always wrong" and puts the blame on me... I personally think that the management needs to look into this seriously and maybe investing more on training their staffs with "after sales customer service" AND "personality development"... I can't wait to finish my contract here and move to a more "tenant friendly" apartment complex.
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User Responses |
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| From: Anonymous | Date: 06/24/2008 |
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i have to agree with you... i had the same experience myself... im glad my contract is only month to month. will leave this complex soon!
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| From: candice69angel | Date: 01/15/2009 |
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are you still living there? just wondering if anything has changed... im looking for a place to live. thanks!
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