The Granite at Tuscany Hills
#851 #10 #99

What is epIQ?

The Granite at Tuscany Hills

7771 Joe Newton Street , San Antonio, TX 78251
(418 Reviews & Surveys)
$871 - $1,134/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials (2)

Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!

$500.00 off your 1st month's rent on select apartments for March move in.

Show More

Floor Plans & Pricing

1 Bedroom

The Rialto

1 Bed, 1 Bath | 600 sq. ft.

$871 - $922

3 Available Units

See Floor Plan Details

The Palazzo

1 Bed, 1 Bath | 717 sq. ft.

$931 - $988

3 Available Units

See Floor Plan Details

2 Bedrooms

The San Marco

2 Beds, 2 Baths | 988 sq. ft.

$1,104 - $1,134

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.5

Safety

4.0

Office Staff

4.8

Maintenance

4.6

Neighborhood

4.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

48

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

95.83%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

9.27 days

View Community Timeline
View Community Timeline

The Granite at Tuscany Hills Reviews

(75)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1239082

Verified Resident ā€¢ 2023 - 2024

3/28/2024

Good times. Maybe the yard between buildings 2 and 3 could be sectioned a bit more towards the building 3 side. When it gets rainy, the mud from that side spills onto the sidewalk and it becomes really slippery.

    Updated Review

    Review Author Icon

    anonymous

    Resident ā€¢ 2009 - 2024

    3/25/2024

    I recently had a fall in my apartment and I injured a recent surgery. I called the office and asked for a little help. Denise was right on it and James came to help. I am honestly so thankful that I live here.

      Manager

      3/28/2024

      The Granite at Tuscany Hills
      Thank you so much for sharing your story about the care and concern shown by our team during your recovery from surgery. We can't wait to pass along your praise and are so glad you live here too! Get well soon.

      Updated Review

      Review Author Icon

      Resident 1157929

      Verified Resident ā€¢ 2023 - 2024

      3/19/2024

      I and Jackie were looking for an apartment we could afford and my friend told me about this apartment complex. The rent was at a price we could afford, so we asked to be put on the waiting list for a two bedroom-2 bathrooms onā€¦Ā See More >
        Manager

        3/22/2024

        The Granite at Tuscany Hills
        Thank you for choosing our community! It has been wonderful to have you both as residents for the last six months, just as it was a pleasure to help you find the perfect home for your needs. We look forward to continuing to impress you with stellar service and competitive rates for a long time to come.
        Review Author Icon

        Resident 1235369

        Verified Resident ā€¢ 2022 - 2024

        3/15/2024

        One of the best apartments I've lived at. We've been here for two years and have never had an issue so far. They made it very easy to apply and stayed in touch when approved for it! They welcomed us very quickly when we wereā€¦Ā See More >
          Manager

          3/18/2024

          The Granite at Tuscany Hills
          It is fantastic to hear that you love your apartment home. We work hard to provide an exceptional living experience, and it feels good to know we are succeeding. Thank you, and have a wonderful day.
          Review Author Icon

          Resident 1228854

          Verified Resident ā€¢ 2023 - 2024

          2/23/2024

          Reliable and trustworthy, I've never felt unsafe, disregarded, or disrespected. The font staff and maintenance has never belittled me or brushed my concerns to the side for any reason. If they could not answer my question immediately, they made it a point to getā€¦Ā See More >
            Manager

            2/26/2024

            The Granite at Tuscany Hills
            Thank you so much for the sincere praise about our entire team and all they do to ensure your satisfaction and well-being! We are excited to share your kind words, and as always, please visit the office or email us at granitetuscanyhills-pm@pegasusresidential.com if there is anything you need.
            Review Author Icon

            Resident 1225001

            Verified Resident ā€¢ 2024

            2/9/2024

            Everything is so far so good! What we needed help with was already fixed. They come quick and make sure it's done well when they leave. Front staff is very good with the move in. Will recommend if someone is looking

              Manager

              2/12/2024

              The Granite at Tuscany Hills
              We are pleased to have earned your recommendation with our prompt and efficient service. Thank you for sharing your 5-star satisfaction with us!
              Review Author Icon

              Resident 1217198

              Verified Resident ā€¢ 2023 - 2024

              1/14/2024

              The sidewalks need to be repaired and need to make sure they're always clear of any kind of debris especially rocks. However I have to say that they're good about picking up the trash and keeping the grounds clean

                Manager

                1/17/2024

                The Granite at Tuscany Hills
                Thank you for bringing this to our attention. While we are glad you see the pride we have in general community maintenance, we have noted your concerns about our sidewalks. If you'd like to follow up with us or have additional feedback, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com.
                Review Author Icon

                Resident 1216409

                Verified Resident ā€¢ 2023 - 2024

                1/11/2024

                I was referred by another resident here at this community I love the neighborhood and feel safe. I constantly tell friends, family, and colleagues about the area. The office is always helpful as well as maintenance.

                  Manager

                  1/15/2024

                  The Granite at Tuscany Hills
                  It really makes our day to know you tell your family and friends about us! We can't wait to share your lovely comments with our team, and thank you so much for the five stars.
                  Review Author Icon

                  Resident 1211405

                  Verified Prospect ā€¢ Visited 2023

                  12/24/2023

                  When I first went to the apartment to look at what they have available Denise helped me by showing an upstairs and down stairs one bedroom one for 871 and one for 931. She also told me me about the activities that are held atā€¦Ā See More >
                    Manager

                    12/28/2023

                    The Granite at Tuscany Hills
                    Thank you for considering our community in your search for home. We are glad to hear Denise was able to answer all of your questions and you were so impressed with all we have to offer. If you need more information, please contact us at granitetuscanyhills-pm@pegasusresidential.com. We appreciate your review!
                    Review Author Icon

                    Resident 1208575

                    Verified Resident ā€¢ 2023

                    12/14/2023

                    So far they seem pretty nice, the people are for the most part quiet and friendly. No one really stood out as a red flag. There are a fair bit of cats roaming about, so if you're allergic or don't like cats just be mindful.ā€¦Ā See More >
                      Manager

                      12/18/2023

                      The Granite at Tuscany Hills
                      Thank you for sharing your positive experience with us. We are glad you find your fellow residents, feline and otherwise, to be pleasant and friendly. If you have any questions or concerns for our team, please visit the office or email us at granitetuscanyhills-pm@pegasusresidential.com.
                      Review Author Icon

                      Resident 1208199

                      Verified Resident ā€¢ 2021 - 2023

                      12/13/2023

                      Apartments are well maintained and updated as needed. Crime is near nonexistent. Pool is open in the summer time. STAFF always have great planned events for the residents. They are very courteous when needed.

                        Manager

                        12/18/2023

                        The Granite at Tuscany Hills
                        Thank you for acknowledging our well-maintained community, excellent amenities, and hardworking team. We are grateful for your support, and if there is anything you need, please be sure to let us know.

                        Updated Review

                        Review Author Icon

                        Resident 1167525

                        Verified Resident ā€¢ 2022 - 2023

                        12/5/2023

                        This is the best apartment I have every experienced. Building is maintained although it's rather old. Staff members are nice and helpful. Maintenance is second to none . My room is very roomy including Texas size walk in closet.

                          Manager

                          12/9/2023

                          The Granite at Tuscany Hills
                          We love knowing we are the best! Thank you for sharing your kind words about our entire team and your spacious home. We are here for you, so if you have any questions or concerns, please let us know.
                          Review Author Icon

                          Resident 1204724

                          Verified Resident ā€¢ 2021 - 2023

                          12/4/2023

                          The complex is fairly quiet and neighbors are friendly. The management staff are always professional and helpful. They respond quickly to concerns and maintenance requests. The staff is also very personable. They make it a point to learn who the residents are and address allā€¦Ā See More >
                            Manager

                            12/6/2023

                            The Granite at Tuscany Hills
                            Your comments are so exciting. We are grateful for the opportunity to be here for you, and we appreciate your kind words about our leadership and maintenance teams. Thank you for taking delight in the community.
                            Review Author Icon

                            Resident 1204546

                            Verified Resident ā€¢ 2023

                            12/3/2023

                            Great community and friendly neighbors.Property is very clean I would recommend these apartments to all my friends and family.Very convenient to bus route and also walking distance to various restaurants and shopping

                              Manager

                              12/6/2023

                              The Granite at Tuscany Hills
                              The feedback you provided our fantastically welcoming community has made our day! Thank you for letting the world know how convenient and beautiful our community is. We truly appreciate you!

                              Updated Review

                              Review Author Icon

                              Resident 1123191

                              Verified Resident ā€¢ 2018 - 2023

                              11/29/2023

                              My car keeps getting srolen, for the third time. Mail boxes keep getting broken into, cameras work of and on. Front gate is working right now but sometimes they aren't. If there is a crime at the apartments, office doesn't let us know ofā€¦Ā See More >
                                Manager

                                12/1/2023

                                The Granite at Tuscany Hills
                                Thank you for your feedback. We want our residents to live comfortably and apologize for any inconveniences with our mailboxes, front gate, and parking lot. Our team is actively working to improve these matters, and if you'd like to follow up with us on any of them, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com.
                                Review Author Icon

                                Resident 1203335

                                Verified Resident ā€¢ 2023

                                11/29/2023

                                So far I have no complaints everything was great and the community is nice and the staff is helpful . I can't wait to see what else is to come . Also side note the community itself is quite which is great not to noisy

                                  Manager

                                  12/1/2023

                                  The Granite at Tuscany Hills
                                  As a team, we work hard to provide exceptional communication and service to our residents, so the glowing review you have provided to our team and our community has us overjoyed. Thank you, and please know we are always here for you!

                                  Updated Review

                                  Review Author Icon

                                  Resident 1132760

                                  Verified Resident ā€¢ 2022 - 2023

                                  11/26/2023

                                  I appreciate this establishment and team here at the Granite at tuscany hills apartment here in San Antonio Texas. I have no complaints here always satisfied with the work and communication with the staff here.

                                    Manager

                                    11/29/2023

                                    The Granite at Tuscany Hills
                                    As a team, we work hard to provide exceptional communication and service to our residents, so the glowing review you have provided to our team and our community has us overjoyed. Thank you, and please know we are always here for you!
                                    Review Author Icon

                                    Resident 1198118

                                    Verified Resident ā€¢ 2023

                                    11/9/2023

                                    I read through reviews on Google and diiid not use an apartment finding website m,...........,.............,.....,...,..................... M...........................................

                                      Manager

                                      11/14/2023

                                      The Granite at Tuscany Hills
                                      We appreciate your feedback and your positive rating. If there is anything our team can do to improve your experience, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com for assistance. Thank you!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1128120

                                      Verified Resident ā€¢ 1999 - 2023

                                      10/10/2023

                                      We have been here since 1993 and we have out lived our carpet and all our appliances. We need new ones now. Our AC IS STILL HANGING IN THERE. OVER THE LAST 3O YEARS THE APARTMENT ABOVE US HAS OVER FLOODED MANY TIMES THATā€¦Ā See More >
                                        Manager

                                        10/13/2023

                                        The Granite at Tuscany Hills
                                        Thank you so much for your decades of loyalty to our community! We want to make sure you are happy in your home and do all we can to make that happen. When you have a moment, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com to discuss this with us. We hope to speak with you soon.
                                        Review Author Icon

                                        Resident 1184143

                                        Verified Resident ā€¢ 2021 - 2023

                                        9/25/2023

                                        Ever since I moved in never had any problems they have a good staff n very helpful .maintenance r very good people.I love living here it is very peaceful n no loud music no people drinking at the parking lot.

                                          Manager

                                          9/28/2023

                                          The Granite at Tuscany Hills
                                          Thank you for choosing our amazing community! We are thrilled to know how much you appreciate the peaceful atmosphere and top-notch service we have to offer. Our team looks forward to having you here for a long time to come.
                                          Review Author Icon

                                          Resident 1177635

                                          Verified Resident ā€¢ 2013 - 2023

                                          9/6/2023

                                          I really enjoy that it is a small community and the residents are all nice and welcoming. I have had very little issues here. I also love that the square footage is larger than newer properties have to offer.

                                            Manager

                                            9/12/2023

                                            The Granite at Tuscany Hills
                                            Thank you for the kind words about our welcoming atmosphere and the homes we offer. If you have any questions or concerns, please visit the office or email us at granitetuscanyhills-pm@pegasusresidential.com.
                                            Review Author Icon

                                            Resident 1176632

                                            Verified Resident ā€¢ 2023

                                            9/3/2023

                                            There is a pest issue (roaches), and while we were warned, the severity was underplayed. We also were not expecting the dented, chipped and very old appliances. We were told some surfaces had been "resurfaced" but there are chips and over sprays like it wasā€¦Ā See More >
                                              Manager

                                              9/7/2023

                                              The Granite at Tuscany Hills
                                              We appreciate you taking the time to reach out. Providing a well-maintained, pest-free living environment for our residents is extremely important to our team. We are disheartened to hear of any experiences you have had to the contrary, and we want to learn more. Please email us at granitetuscanyhills-pm@pegasusresidential.com at your earliest convenience. Thank you!
                                              Review Author Icon

                                              Resident 1171393

                                              Verified Resident ā€¢ 2021 - 2023

                                              8/18/2023

                                              It has been a very good experience, simply with the air conditioning issue that to date they have not been able to resolve. But above all else I have no complaints, it has been a good stay. Thank you so much.

                                                Manager

                                                8/22/2023

                                                The Granite at Tuscany Hills
                                                Thank you for bringing this to our attention. While we are pleased you have been mostly satisfied with your experience, we want to make sure your AC is functioning properly. At your convenience, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com for assistance.
                                                Review Author Icon

                                                Resident 1169885

                                                Verified Resident ā€¢ 2020 - 2023

                                                8/13/2023

                                                The response time starting from the front office to the maintenance staff was fast it took the same day for the service to get done.However the blinds that was temporarily installed was broken and old I do need a replacement once available

                                                  Manager

                                                  8/16/2023

                                                  The Granite at Tuscany Hills
                                                  We are happy to hear you have been well served by our responsive team! Please call or visit the office so we can look into replacing your blinds as soon as possible.

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1140268

                                                  Verified Resident ā€¢ 2022 - 2023

                                                  7/31/2023

                                                  I love living here at these apartments they're very quiet and nobody bothers me And the maintenance is very productive when you need it Also the office staff Is very courteous and very professional. I would recommend this community To anyone who is lookingā€¦Ā See More >
                                                    Manager

                                                    8/3/2023

                                                    The Granite at Tuscany Hills
                                                    It made our day to hear how much you love your home with us! Thank you for complimenting our wonderful team and our peaceful community.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Guest Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $20. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $200 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $20. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $200 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ Grills
                                                    • BBQ and Picnic Area
                                                    • Basketball Court
                                                    • Billiards Area with Pool Table
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Game Room
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-site Leasing Office
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Picnic Area
                                                    • Pool
                                                    • Recycling Program
                                                    • Sports Court
                                                    • Weight Machines
                                                    • e-Payments
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Come home to The Granite at Tuscany Hills Apartment Homes, a beautiful community hidden among a drive of well-maintained residences in northwest San Antonio, Texas. Our professional management provides an ease of living that makes resident life a breeze. Contact us to schedule a personal tour of our one and two-bedroom, pet friendly apartment homes in San Antonio! *Se Habla Espanol*
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Pegasus Residential

                                                    A
                                                    A
                                                    Communities
                                                    141

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 418 number of votes by renters, The Granite at Tuscany Hills is currently rated 4.5 out of 5 stars.
                                                    The Granite at Tuscany Hills is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Granite at Tuscany Hills is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Granite at Tuscany Hills is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Granite at Tuscany Hills is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Granite at Tuscany Hills is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Granite at Tuscany Hills is rated 4.8/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 95.8333% of their community reviews in the past year.
                                                    Managers have replied within 9.27 days to their community reviews in the past year.
                                                    Pegasus Residential
                                                    Dogs Allowed
                                                    Rent: $20
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $200 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Cats Allowed
                                                    Rent: $20
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $200 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Your next home awaits! Visit our Floor Plans page to pick your ideal layout and get in touch today to schedule your tour!

                                                    Contact Property

                                                    The Granite at Tuscany Hills

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    The Granite at Tuscany Hills is a 600 - 988 sq. ft. apartment in San Antonio in zip code 78251. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $871 - $1,134. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.