Reserve at Canyon Creek
#13,956 #176 #2,392

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Reserve at Canyon Creek

12235 Vance Jackson Road, San Antonio, TX 78230
(122 Reviews)
$1,099 - $2,549/mo
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Move-In Specials

Move-in Special on Lavaca floor plan! Limited Availability! Call TODAY to SAVE!

Floor Plans & Pricing

1 Bedroom

Brazos

1 Bed, 1 Bath

$1,099 - $1,399

1 Available Unit

See Floor Plan Details

Lavaca

1 Bed, 1 Bath

$1,199 - $1,499

1 Available Unit

See Floor Plan Details

2 Bedrooms

Sabine

2 Beds, 1 Bath

$1,499 - $1,699

1 Available Unit

See Floor Plan Details

Blanco

2 Beds, 2 Baths

$1,499 - $1,699

1 Available Unit

See Floor Plan Details

Trinity

2 Beds, 2 Baths

$1,699 - $1,899

1 Available Unit

See Floor Plan Details

Medina

2 Beds, 2 Baths

$1,949 - $2,149

1 Available Unit

See Floor Plan Details

3 Bedrooms

San Saba

3 Beds, 2 Baths

$2,099 - $2,299

1 Available Unit

See Floor Plan Details

San Jacinto

3 Beds, 2.5 Baths

$2,349 - $2,549

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D+
D+

Renter Ratings

C+

Review Ratings

Noise

3.3

Grounds

3.3

Safety

2.7

Office Staff

2.3

Maintenance

2.3

Neighborhood

3.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Reserve at Canyon Creek Reviews

(122)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023

10/27/2023

This is a great place to live

This place has been great. Joseph and his office staff have been amazing. Very helpful and friendly. I am so thankful that a friend mine suggested this place. Grounds and area is well maintained and cared for Maintenance folks have been super. I consider myselfā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2021 - 2023

    7/16/2023

    Heed the warning: do not live here!

    I was a resident from 2021-2023. I am happy to have completed my lease due to poor management which has changed three times for the duration of my lease. Veronica and Joseph are the worst. At 60 days I called the office asking what wasā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2021 - 2023

      6/16/2023

      mold complaint

      I moved here 3 years ago and everything started off fine. When it would rain, there would be a leak in the ceiling by the kitchen. I reported it and they would send maintenance whenever they could to dry the area and then paint overā€¦Ā See More >
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      anonymous

      prospective ā€¢ Visited 2022

      9/29/2022

      GiGi

      GiGi was an amazing representative for this property. Up front, honest, charming. His professionalism was a solid 10. Had I not been transferred out of town less that 24 hours after touring I would have already signed a lease for forever! Thank you GiG. Weā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019 - 2022

        7/3/2022

        Believe what you read... just don't move in here!

        Management, Maintenance, and Money - It's all a waste! You'll be wasting your money if you move here because Management is beyond unprofessional and unorganized. The Maintenance is the worse. If you get a flood in your apartment, guess what - they will be thereā€¦Ā See More >
          Review Author Icon

          cristina.aliisa@gmail.com

          Resident ā€¢ 2022

          6/21/2022

          Awful management

          I had such an awful experience here; Danielle is extremely unpleasant and unprofessional. I was shown a 1 bedroom unit in building 4 that had nice wood floors, shaker style white cabinets, granite countertops, stainless steel appliances, and new (bright) light fixtures. They made meā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2021 - 2022

            6/16/2022

            AVOID NEW MANAGEMENT!

            AVOID THE NEW MANAGEMENT AT ALL COST! I was a recent resident that moved out March 2022. The old management was FANTASTIC. I can not speak highly enough of them. They currently reside at Boulder Creek across the road. However, the apartment complex changed handsā€¦Ā See More >
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              anonymous

              prospective ā€¢ Visited 2022

              6/3/2022

              Listen and read what everyone says -- it's BAD!

              Do not look at the 5-star property rating. That means nothing. Instead, read the reviews and listen to stories such as mine about my gf's new apartment. It's terrible. She doesn't feel safe and has literally had people lurking outside her apartment at all hoursā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2021 - 2022

                6/6/2022

                TERRIBLE DONT LIVE HERE

                By far the worst apartment I have ever lived in. Definitely not Luxuary living. I pay almost $1300 to live here and I have had numerous things break including electricity not working in my apartment. They gave me the only option to move out orā€¦Ā See More >
                  Review Author Icon

                  Joleen_Z

                  prospective ā€¢ Visited 2022

                  4/2/2022

                  Friendly, Professional Staff!

                  Don't pre-judge the property. Ignore the mixed reviews. Check it out for yourself. I was a prospective tenant. I have been searching for an affordable apartment for almost two months. Amanda, the leasing agent, blew me away with her warmth, thoughtfulness, and professionalism. She askedā€¦Ā See More >
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                    Levinelevine

                    Resident ā€¢ 2021 - 2022

                    2/6/2022

                    Horrible new management company from Ohio took over. Terribly rude, inconsiderate and full of attitude office staff. Unsafe, as the gates are constantly stuck open for Months at a time, fences are left broken. Our water heater exploded, ruining many of our things, staff broughtā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2018 - 2022

                      1/5/2022

                      This place is horrible. I repeat, do not move here at all. To begin with, place is an absolute dump now, the professional of the staff is completely downhill and the lack of security is crazy. Two cars have been stolen, trash everywhere, some peopleā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2019 - 2021

                        11/2/2021

                        I've lived at this place (Reserve at Canyon Creek) for the past 3 yrs but in the past 5 months this place has gone from a great place to live to a nightmare. The staff LIE and are so RUDE that they leave you waitingā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2021

                          11/1/2021

                          The management and staff are horrible. Never answers phone or put you on hold indefinitely. You won't get what they promise on phone, verify everything physically before signing the lease. Please check recent reviews before taking a decision.ā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2021

                            10/15/2021

                            ***Edit: Recent positive reviews for this property are misleading as Madison, Jen and ShaKera no longer work for the company. The current office staff are Danielle, Gabby and Amanda.*** If you don't mind being disrespected, overpaying for services, having your vehicles vandalized and being completelyā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2019 - 2021

                              10/5/2021

                              oNotRentHereBefore January 2022 and then CHECK THE REVIEWS. The Connor group continues to do a piss poor job managing this property. I throughly enjoyed the first year of my lease. You could call or email the girls w maintenance requests or to report a brokenā€¦Ā See More >
                                Review Author Icon

                                arianakianous

                                Resident ā€¢ 2019 - 2021

                                8/31/2021

                                New management has ruined these apartments. This place used to be amazing. The grounds were beautifully kept, the staff were helpful and polite, and issues were always addressed in a timely and professional manner. NOW, THINGS ARE ABSOLUTELY TERRIBLE, FOR YOUR OWN SANITY DO NOTā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2021

                                  7/30/2021

                                  I have lived at the Reserve for 16 yrs and stayed because of the management and the luxury of my apartment, all of the living dwellings are nice and up to the standard of great living. Another reason is the convenience of restaurants, shopping, schools,ā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2019 - 2021

                                    7/12/2021

                                    Salutare tuturor! Hello from Romania ???? The Reserve at Canyon Creek is wonderful place to stay. An?a and I have called this place home going on 2 year now. The office staff is very friendly to us and check in a lot to check howā€¦Ā See More >
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                                      Family717

                                      Resident ā€¢ 2019 - 2020

                                      10/16/2020

                                      Always amazed with level of customer service. The office staff is always going above and beyond to look out for the community. While we are in quarientene they created gift backs for the children. They still are keeping the community together. Maintenance is impressive onā€¦Ā See More >
                                        Manager

                                        10/16/2020

                                        The Reserve at Canyon Creek
                                        Thank you so much for your kind words! We love our Residents! Let us know if you need anything at all!!
                                        Review Author Icon

                                        chrislavios

                                        Resident ā€¢ 2019 - 2020

                                        10/5/2020

                                        My pup and I love living at The Reserve at Canyon Creek! We're going on our second year living here and we could not be happier. We have never had problems with our neighbors or the employees at the leasing office. The Leasing office isā€¦Ā See More >
                                          Manager

                                          10/16/2020

                                          The Reserve at Canyon Creek
                                          Thank you so much for your kind words! We love our Residents! Let us know if you need anything at all!!
                                          Review Author Icon

                                          Krkramer

                                          Resident ā€¢ 2020

                                          9/15/2020

                                          The Reserve at Canyon Creek will always be my favorite place that I have ever lived. The upkeep of the grounds is just impressive, the layout of the apartments inside and the complex as a whole always took my breath away. It is well litā€¦Ā See More >
                                            Manager

                                            9/15/2020

                                            The Reserve at Canyon Creek
                                            Thank you so much for your words! We Love Our Residents and are so glad you are part of our community!
                                            Review Author Icon

                                            Adrianna_G

                                            Resident ā€¢ 2017 - 2020

                                            9/14/2020

                                            I have lived at The Reserve at Canyon Creek for about 4 years. The leasing team here is super friendly and always take care of my concerns asap. Maintenance is good, the grounds are consistently quiet, and regular events and giveaways make me feel likeā€¦Ā See More >
                                              Manager

                                              9/15/2020

                                              The Reserve at Canyon Creek
                                              We Love Our Residents and are so glad to have you as part of our community for so long! Let us know if you need anything!
                                              Review Author Icon

                                              Shae1002

                                              Resident ā€¢ 2020

                                              9/14/2020

                                              I've lived at The Reserve for 6 months me & my family of 5. We all totally love it even the kids so much beautiful green spacious areas for the kids to play. Neighbors, Maintenance, and everyone at the front office are super friendly. Workā€¦Ā See More >
                                                Manager

                                                9/15/2020

                                                The Reserve at Canyon Creek
                                                Thank you so much for your kind words! We Love Our Residents and are so glad you are part of our community!
                                                Review Author Icon

                                                Nettiebee

                                                Resident ā€¢ 2020

                                                9/10/2020

                                                i lived for 3 years at the reserve and i loved it peaceful beautiful probably very cleean my apartment was beautiful as well big open Floorplan huge windows lots of trees, the whole staff nade us feel welcome and made sure we was comfortable inā€¦Ā See More >
                                                  Manager

                                                  9/10/2020

                                                  The Reserve at Canyon Creek
                                                  Thank you so much! We Love Our Residents and value you all. Please reach out with any want or need and we are here to help.

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                  • Cats Allowed
                                                  Other
                                                  • Air Conditioner
                                                  • Balcony
                                                  • Business Center
                                                  • Ceiling Fan
                                                  • Clubhouse
                                                  • Concierge
                                                  • DishWasher
                                                  • Dog Park
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Kitchen Pantries
                                                  • Microwave
                                                  • On-Site Maintenance
                                                  • Pool
                                                  • Refrigerator
                                                  • Short Term Lease Available
                                                  • Storage Space
                                                  • Window Coverings
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                                                  Leasing

                                                  Come home to sophisticated style and luxury at Reserve at Canyon Creek. Tucked among acres of mature oak trees on Vance Jackson in North San Antonio, Reserve at Canyon Creek provides the ideal combination of neighborhood serenity and modern convenience. Each of our pet-friendly one-, two-, and three-bedroom apartment homes offers a perfect mix of modern features such as chef-inspired kitchens and elegant hardwood floors, providing you a space that complements your lifestyle. Our luxury apartments on Vance Jackson also feature a wide array of country club-inspired amenities tailored to the needs and desires of our residents including a gorgeous resort-style pool and a state-of-the-art fitness center. Discover the unmatched convenience of resort-style living with the seclusion and quaintness of a private getaway at Reserve at Canyon Creek.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  The Connor Group

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                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 122 number of votes by renters, Reserve at Canyon Creek is currently rated 3 out of 5 stars.
                                                  Reserve at Canyon Creek is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  Reserve at Canyon Creek is rated 2.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Reserve at Canyon Creek is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Reserve at Canyon Creek is rated 2.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Reserve at Canyon Creek is rated 3.3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  Reserve at Canyon Creek is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  The Connor Group
                                                  Dogs Allowed
                                                  Cats Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  3 Beds, 2.5 Baths
                                                  Move-in Special on Lavaca floor plan! Limited Availability! Call TODAY to SAVE!

                                                  Check Availability

                                                  Reserve at Canyon Creek

                                                  March 2024

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                                                  Reserve at Canyon Creek is an apartment in San Antonio in zip code 78230. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,099 - $2,549. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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