I've only been in Texas for 7 months now, and I have had the worst 7 months of my life here so far. I had a problem with my billing and I went to the office to resolve when all I recieved was attitude, foul language from all the office staff and the person I thought might have been the most help blew me off the most.

User Responses
From: Anonymous	Date: 10/31/2008
The Worst Apartment providers in entire US. I had problems with my bathroom which was never repaired. I kept on complaining them about it, but these people never listen it. Ultimately when I was left with no option but to leave it, they charged me a hefty amount to leave it. It was like either i ahd to stay in that mess or pay a hefty amount.They never reply to your complaints and always shows attitude. Event the new manager is not at all effective and throws attitude all the time. They do not have the respect for their residents. I tried to even reach their supervisor ------, but she is also never available. Think a million time before moving in here.
From: ResourceRep	Date: 04/27/2009
We are sorry to hear of your problems with previous staff members. There is a new manager in place who will be more than happy to address your concerns. We sincerely care about our residents, and aim to provide the best service possible. Since we cannot contact you directly, please stop by the office or give us a call. If you would prefer to discuss your issues with someone outside the leasing office, My name is ---------------, I am out of our corporate office in Houston. I would really like to speak with you as well, please give me a call at ------------. We will do our best to help rectify any problems you are experiencing.

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