Park Hill Apartments
9939 Fredericksburg Rd, San Antonio, TX 78240
210-696-2096  WEBSITE save favorite
AVERAGE RATING
recommended by:
29%

overall rating:
1.9
2.8
2.77 Parking:
2.4
2.37 Maintenance:
2.4
2.37 Construction:
2.5
2.54 Noise:
2.5
2.51 Grounds:
2.2
2.2 Safety:
2.1
2.14 Office Staff:
< | >

Beware of Park Hill Leasing Staff

From: -Anonymous-
Date posted: 5/2/2009
Years at this apartment: 2009 - 2009
User Response is available. 3 responses
 
Don't believe in Leasing Staff and Manager at Park Hill Apartements. They are worst leasing Staff i have ever seen. I had gone to rent a apartment, they have given me the rent details and i was ok with the rent submitted my application along with the move in check. Since the apartment was not ready.. i had to extend my current place on month to month basis. I did contact them personally time and again to check when its getting ready. They said it will be ready on 1st May come and get keys so i have packed everything, and took time off from work for move but you don't believe what they did.. when i reached there to take keys.. they said you have to pay another $100 extra for each month. The rent they are asking is way more than worth the place. If i had to pay that rent they are couple of communities nearby to them which are worth to which i would have moved . they have cheated me!!!! I have the signed documents for move in signed by manager and myself.. They have cashed my check.. even without letting me know that they are going to ask me $100 extra for each month.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: ResourceRep Date: 05/05/2009
I am a representative of the management company and am terribly sorry to hear of the confusion of the rental amount. We would be more than happy to offer you another apartment at the rent you were originally quoted. Please call the leasing office, and ask for Karen. We will do our best to remedy the situation.
From: manohar76 Date: 05/06/2009
I don't know why it was a confusion. when more than one leasing staff over a period of 2 months has given me around the same rent for the apartment which i have asked for. I extend my stay at my previous apartment on month-to-month paying extra just to move in after the work is completed. I have visited them personally atlest 5 times after giving my application. They never mention anything about that until i asked for the keys. If they would have notified me earlier i would not have any problem. Again depositing the check without letting me know of the rent was also a big mistake. I had to take off from work for move in, had done packiing, cleaning which really frustrated me. for your records before 2 years i was a park hill resident for 5 years. Thanks for your offer but i already leased elsewhere. I will not think of moving to park hill until those two(manager who signed my application and leasing staff member who was adamnt to listen) are in the leasing office.
From: trthteller Date: 07/22/2009
I feel your pain this apt. complex is the absolute worst!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Apartment Searching: 4 Questions to Ask when Evaluating a Floorplan - Jan 07
   3 Things Your Renter’s Insurance May Not Cover - Jan 07
   Comparing the Benefits of Cable TV versus Satellite TV - Jan 07
   4 Tips to Pet-Proof Your Living Room - Jan 07
   Cheap Decorating: Using Candles to Accent Your Space - Jan 07
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Park Hill Apartments
          San Antonio apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif