Portofino formerly Stone Hollow Apartments and Seasons
9400 Fredericksburg Road, San Antonio, TX 78240
210-696-5770  save favorite
AVERAGE RATING
recommended by:
23%

overall rating:
2.3
2.6
2.63 Parking:
2.5
2.49 Maintenance:
2.3
2.33 Construction:
2.4
2.4 Noise:
2.9
2.86 Grounds:
2.4
2.4 Safety:
2.5
2.49 Office Staff:
< | >

can't wait to move. PLEASE PLEASE READ.

From: -Anonymous-
Date posted: 4/2/2009
Years at this apartment: 2009 - 2009
 
my family and i moved here from out of town.and i wish that we had never seen this apts.frist of all when we moved in one of the electric plugs broke and i send my son to tell the office and the lady said that in the weekends the electic man would not answer his phone it beeing the weekend so i went to turn off my power to that plug whitch controled half of the apt.the only thing on was my frig.now that same day the tolet broke and nothing was done so my husband fixed the plug and the tolet.we spend our own money to fix what was there problem.and i have been asking them to come see why we dont have HOT water and there dumnass respons was that the hot water was mixing with the "COLD WATER" thats why we didnt have HOT WATER.still one month later no HOT WATER.the time that i have been here people have aready stolen things from one of the people that live here.you may ask how do i know well the guy that watches over the apts asked me if i had seen someone with a t.v. and a playstation.i said no two days later i asked him if they had found the person and he said no but we know who he is his the one that has been doing all the other times its only a matter of time.HELLO if you know who did it why not pick him up KNOW before he does it again.so there has been alot going on here so please if your looking for an apt and want to save money dont come here spend just a little more money and get in somthing better.i will brake my lease by june i will be gone. and i moved in in march 14th.and if you have kids think about them. one person told me that someone behind my apt got stabbed and a cop shot if i would have known this i would not have moved my family here.and theres no park and if your kids have bikes cant ride them.and people drive so fast here that my son almost got runover going to the trash can.they gave you a card to swip for the gate and the gate doesn't work.they said that they are fixing it.but people here say diffrent.they say that the gate has not worked for three years.the apt that they show you is nothing to what you get when you move in.you dont even get what you saw.you get something diffrent and ugly.here people say that when you leave theres is someone watching your apt and they time when you come back one lady said that her locks had been broken asked the office to fix it but because it was the weeked she had to wait till monday.i even put an extra lock on my door.parking if you want one close to your apt come home early cau you wont fget one.noise its loud at night there people fighting all the time.the grounds ugly as hell crap eveywhere from peoples dogs.safety is horrble you think about your car all the time is your;s next to get broken in to.maintenance are very stuped they dont know what they are takling about and can't fix nothing.staff is kinda friendly depends who you talk to and what mood there in.overall you should not move in here.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
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