When I left the apartment I was charged for 716 dollars for carpet replacement. When I tried to talk to the office staffs, their behavior was too rough. They informed me that they had to replace the whole carpet because they couldn??t remove some strains from the carpet. But after that when I disputed the charge through some agency, they sent me an apology letter saying that by mistake they have charged me the amount and immediately they removed the charges. Just think if I wouldn??t have disputed the matter, they would have taken my money without any hesitation??!!

User Responses
From: selise22	Date: 04/04/2007
Hi, i am wondering if you could let me know what agency you used. I am currently disputing with this complex for unfair charges. we kept our apt. very nice and clean. any advice would help as they have already sent the bill to a collection agency
From: dat40877	Date: 05/05/2007
Hi, I also would like to know how you resolved your problem. I am having the same problem.

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