Promontory Pointe Apartments
4114 Medical Dr, San Antonio, TX 78229
888-375-7185 ext 0343  WEBSITE save favorite
AVERAGE RATING
recommended by:
14%

overall rating:
2.3
2.0
1.98 Parking:
2.7
2.65 Maintenance:
2.6
2.64 Construction:
2.7
2.7 Noise:
3.0
3.04 Grounds:
2.3
2.32 Safety:
2.2
2.21 Office Staff:
< | >

Need advice

From: -Anonymous-
Date posted: 4/4/2007
Years at this apartment: 2006 - 2007
User Response is available. 3 responses
 
I am currently fighting unjustified charges that the apt. is trying to charge me. I kept the apt. very clean, even going as far as taking my shoes off at the door everyday. Now not only is my deposit being taken, they are charging me extra for insane charges that they do not want to prove. The bill has already been sent to a collection agency, so anything would help.
Thank you.
Also for prospective renters, dont do it. Parking is HORRIBLE, unless you live alone and never have guests over. Also, the garbage men and the leaf blowers come very early in the morning.

Recommended: NO
Overall Rating
3 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: dat40877 Date: 05/05/2007
I am having this same problem...Please help me figure out what I should do. I kept the aparment VERY clean and they kept my security deposit, then charged me for ridiculous things (a remote I never received, power washing the concrete). They have also sent the charges to a collection agency.
From: Anonymous Date: 05/08/2007
Fight it until you cant fight it anymore. It took me over a month to get my history cleared and who knows if that stuff keeps a trail? Whatever you do, don't deal with the ppl at the front desk. they cant (wont) help at all. Go above them. Call the ppl that own the complex.
From: cheenu4 Date: 04/12/2009
I am planning to sue them as they sent my account to collection agency. Can you please provide me your contact details at cheenu4@yahoo.com for further information?
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