Promontory Pointe Apartments
4114 Medical Dr, San Antonio, TX 78229
888-375-7185 ext 0343  WEBSITE save favorite
AVERAGE RATING
recommended by:
14%

overall rating:
2.3
2.0
1.97 Parking:
2.7
2.67 Maintenance:
2.7
2.65 Construction:
2.7
2.71 Noise:
3.0
3.05 Grounds:
2.3
2.33 Safety:
2.2
2.21 Office Staff:
< | >

Apartment hunting''' read this

From: justmarried77
Date posted: 2/11/2008
Years at this apartment: 2008 - 2008
User Response is available. 2 responses
 
While my fiancee and I were apartment this was one of the places we went to see. We were exited to see inside because it was within our price range and seem really nice on the outside. We left soreley dissappointed! First there was no where to park in front of the office so we had to park in one of the tenant spots, even that was hard to find. It was a mumbo jumbo of piled up cars including three moving trucks hmmmmmm...people moving out''' We informed the young lady in the office where we had to park and she irritably said "you'll need to move it cause it'll get towed, just park alond the red paint". She took us for a very "silent" golfcart tour of the property. I had to ask her myself if we could see the 1b/1btm model. When she opened the apartment door she stayed there holding the door knob looking around very bored...once again complete silence. When we returned to the office to retrieve our I.D.'s there was a man who was apparently a new tenant and he had come in to ask about fitness center hours and keys or something. She gave him "I'm really trying to be nice" answers. Poor man, he seemed kind of lost and confused. My fiancee and I looked at each other and walked out. She never said bye, thanks for coming, have a good day, GET LOST MAYBE'' Needless to say we said "SCRATCH THAT ONE OFF THE LIST"! I really liked the apartment and the price was decent but with that kind of low standard of customer service...no thanks. Don't take my word for it...stop by anytime and see for yourself. Thank You

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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User Responses

From: PeepingTom1 Date: 02/21/2008
What is the name of the leasing agent? the only 2 rude leasing agents are Vanessa (mexican) and Stacey (white), the rest are fun to deal with :)
From: justmarried77 Date: 03/06/2008
I didn't catch her name- we left asap! But I know it was not Vanessa because the very first time we went inside the office to get a priclist she gavea us her business card and she was decent...not outstanding, just decent. The other girl was hispanic too though- late 20's early 30's, fair skinned.
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