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Renaissance at Canyon Springs

24245 Wilderness Oaks, San Antonio, TX 78258
41%
Rent at Renaissance at Canyon Springs and get a $200 reward from ApartmentSearch
174
Reviews
41%
% Recommended
52%
City Average
09/11/14
Resident

I think management are the ones who wrote good reviews about the apartment. The management company Greysyone are the worst The manager is a rude unprofessional woman who could careless about her tenants and the manager in the office follows in… Full Review ▶

08/16/14
Resident

Run as fast as u can !!!! Maintenance sucks !!!! Office personal is friendly till u sign papers then u r a nobody !!!! Pool area is party hardy for people who dont live here !!! No safety , gates r… Full Review ▶

07/23/14
Resident

This place seems too good to be true--garage, relatively large floor plate, high ceilings, huge closets and cheap rent. Until you move in. Be prepared to go months without a response to your maintenance requests--I have not had a drain in… Full Review ▶

04/28/14
Resident

I have lived here for 2 months now and over all I am satisfied, so far of course. from the very beginning of my apartment search and meeting with this complex I have had excellent customer service from most of the… Full Review ▶

04/27/14
Resident

We love the area of town and actually like the size and amenities in our apartment; however, we have had air conditioning and heating problems since the day we moved in. Do not even THINK about moving into one of the… Full Review ▶

02/14/14
Resident

I have lived here for about 2 months. The apartment is nice, nicer than the one I moved from, but the maintenance is not so good. Full Review ▶

02/06/14
Resident

This place is NOT as bad as people are saying. Rent here is CHEAP and the best quality you can get for the price in such a nice, safe area. Especially since you get a private garage, which makes me feel… Full Review ▶

01/14/14
Resident

I have been reading some of these reviews and I'm usually not the type to waste my time writing a review about the occasional dog poop< but I had to weigh in on this one. First of all I've been living… Full Review ▶

12/02/13
Resident

Like another reviewer said "I should have done better research on this apartment complex and heeded the warnings to get elsewhere.". I too was shown a very nice apartment as a sample unit...but what they moved me into was a dump.… Full Review ▶

11/19/13
Resident

We moved in the end of August this year from another state. I had read the reviews but with our time limit to move I decided to take a chance. A lot of the reviews are true. When we first moved… Full Review ▶

10/17/13
Resident

I honestly don't even know where to start. My fiance and I were looking for family friendly apartments and came across The Renaissance at Canyon Springs one day, we loved how they looked on the outside and the ladies at the… Full Review ▶

09/15/13
Resident

This property is the most under managed property I have lived in or worked. I have a property management background. My roommate is CAM certified (for those in propery management ) and we both agree this is a horribly managed property.… Full Review ▶

09/12/13
Resident

We lived here for one year and it was not a very pleasant experience at all. They look great when they show you the apartment then after you actually move in, you will notice they cut short on almost everything. We… Full Review ▶

08/27/13
Resident

I have lived in 3 apartment complexes and this one was by far the worst. Rent is due on the first with no grace period. The apartment of mine got flooded which made my auto garage door opener stop working. This… Full Review ▶

08/14/13
Resident

I have lived here for 1.5 yrs and this is by far the worst place I have lived. Keep going there are a lot better places in the area to live! Full Review ▶

06/05/13
Prospective Resident

These apartments are horrible. The office building is the only place in the whole complex that is well kept. Because the managers are only there. They have a media room with a movie screen that dosent even work and a popcorn… Full Review ▶

05/28/13
Resident

This place is terrible. The only reason it has any renters is due to the location. In the year we have lived here we have dealt with an ac unit that constantly breaks down, a disposal unit that you guessed it… Full Review ▶

01/02/13
Resident

Staff is very rude, cynic and they do not know how to treat people, probably this explains their high office staff turnover; Maintenance is poor and sense of urgency is null, we heard numerous times from their own maintenance crew that… Full Review ▶

12/21/12
Resident

Maitenance is very poor. I have a kitchen sink with a hole in the pipe leaking water all over my kitchen floor. I called 3 days ago and have still not been helped. I informed them it was an urgent repair… Full Review ▶

11/13/12
Resident

I have lived at Renaissance for 5 years. The kitchens and bathrooms are HUGE. Its very peaceful here, I have very nice neighbors and management has always responded to my needs. Full Review ▶

10/13/12
Resident

If you are planning to live here, you should really look into the community. I made the mistake and moved here without checking first, the apartments are very old and takes a lot to keep them cool. You will spend a… Full Review ▶

Manager Response
09/26/12
Resident

Just renewed my lease with RCS and they asked me to leave a posting about my experience. My first year here was good i really like the pool and the gym. I wish the trash picked up more then 2 bags.… Full Review ▶

Manager Response
09/12/12
Resident

I can wait to get out of that LIVING HELL... Very rude staff, unprofessional and very hard to deal with... definitely not recommendable. Full Review ▶

Manager Response
09/03/12
Resident

I finally completed my lease at the Renaissance at Canyon Springs THANK GOD the time there was the worst I ever, the problem I find is the management and their maintenance crew. Asset Greystone Management is the worst property managers I… Full Review ▶

Manager Response
08/13/12
Resident

My apartment is very large with an awesome garage. My wife and I moved here about six months ago and although we moved from a very large house, we like it here. The apartment is very spacious and the maintenance man… Full Review ▶

Manager Response
08/08/12
Resident

I have had a great experience living at the Renaissance. The property has had improvements since I have moved in and the current management is friendly and handles maintenance issues in a timely manner. Full Review ▶

Manager Response
08/01/12
Resident

I recently moved to San Antonio 2 years ago and have been extremely satisfied with the entire experience .. From the staff as well as the location and ammenities .. The maintance has also been very attentive and fast when needed.… Full Review ▶

08/01/12
Resident

Living here at The Renaissance Canyon Springs had been an exceptional experience. The management and staff have always been prompt in their service and attention to detail. I would recommend living here to anyone that I know that is looking for… Full Review ▶

Manager Response
07/31/12
Prospective Resident

For those of you looking to call The Renaissance home don't base ur judgement on these reviews. I read these reviews before touring the community and decided I needed to see how this community was for myself. I was needing a… Full Review ▶

07/30/12
Resident

The units are below standard but the staff is the bottom of the pit. The most inconsiderate, unprofessional, manipulative, lying group of people I ve ever met, but to be fair, I m only referring to ----- and her little blond… Full Review ▶

07/30/12
Prospective Resident

Well , I am going to be moving in soon and so far the staff has been wonderful and very helpful and calming to me (samantha and stacy) as I begin a transition as a single mother on my own for… Full Review ▶

07/17/12
Resident

I've lived in this complex for 3 1/2 years and am very pleased. I especially appreciate the respectfulness of the tenants. No loud party animals here. This is a complex with middle aged people predominately with a few families, and a… Full Review ▶

06/26/12
Prospective Resident

I took a tour of the community today and have to say these reviews shouldn't be judged off of. Laura told me they did a 4 million dollar renovation their pool and apartment they showed me look just like the pictures… Full Review ▶

06/24/12
Resident

Let me start off by saying that I typically don't write reviews online, but this place is so bad that I feel that I need to. My husband and I moved in a little over 3 months ago, and have nothing… Full Review ▶

06/22/12
Resident

I have lived here for a little over 6 months now and have had the best customer service. The office staff is very professional and so extremely nice. The maintenance have always completed my requests the same day and the landscaping… Full Review ▶

06/21/12
Resident

Read Jpp 1976 review. I have to say he must have been referring about another location and was mixed up. He said how clean the condo was, well we were in the situation he was and had to move since we… Full Review ▶

06/20/12
Resident

I have been here for almost 3 years and absolutely love it here. I have never been anywhere where the staff really goes out if their way to take care of me and cares about me and gets my needs met.… Full Review ▶

Manager Response
06/13/12
Resident

I have lived here for almost 10 years, been thru several managers. The office staff we have is the best around. My motehr just passed away 2 months ago and they were their for all my family. They rally do care,… Full Review ▶

06/10/12
Resident

Do not rent here!!! Full Review ▶

05/30/12
Resident

I'm so glad that somebody finally called out The Renaissance for what they really are, and I feel like I should do my part and share my point of view too in hopes that others don't make the same mistakes that… Full Review ▶

05/25/12
Resident

I see that The Renaissance is trying to rebrand their image with this increase of positive reviews. Don't fall for it. Here is the honest truth: Staff- If I could give zero stars, I would. Snotty, unprofessional, unreliable and unethical would… Full Review ▶

05/25/12
Resident

I have been a tenant at RCS for 13 months now. I am sad to say I'm leaving but for a good reason of getting a house with my boyfriend. The staff has been nothing but amazing towards me and very… Full Review ▶

Manager Response
05/24/12
Resident

My wife and I are so greatful for how wonderful Stacy, the beautiful woman with the short dark hair was to us during our stay at Renaissance. We had to move due to military orders, but we'll always remember that friendly… Full Review ▶

Manager Response
05/22/12
Resident

I have lived at the renaissance since April 2011. I am very pleased with the maintenance and the office staff. The apartments are quiet and kept clean. I have never had any problems. Anytime I put in a request, it is… Full Review ▶

05/16/12
Resident

I came in the office to sign my renewal today and revoke my notice I couldn't thank the girls enough for allowing me to stay another year even though my apartment was already leased. They asked me if I could leave… Full Review ▶

05/11/12
Resident

I went into the office this morning as the property manager was walking in the door. I noticed she was there before the office opened and crossed my fingers she would be willing to help me. I walked up to the… Full Review ▶

05/11/12
Resident

I recently moved into the Renaissance at Canyon Springs and had a pretty good expierence. The staff seemed friendly you can tell it's really busy in the office but everyone seemed to have a smile on their face. Laura was able… Full Review ▶

04/28/12
Resident

My apartment flooded 3 times, They use my personal papers to clog a hole in the wall they made. I request for maintenance to be done to my apartment and 3 months later, still they haven't fixed it. The property manager… Full Review ▶

04/28/12
Resident

Greystone Asset Management company took over the "management" of this property sometime in 2010 under the new ownership of ---------------and his many corporate shields including Wilderness Oak Manager LLC, Renaissance Apartments LLC, The Bascom Group Li, based out of Irvine Ca.… Full Review ▶

02/18/12
Resident

This review is for the management that is currently running the apartment complex (Feb 2012). -Unresponsive - it takes a very long time (months sometimes) to respond to maintenance requests. -Poorly maintained - the apartment pipes are falling apart, the pool… Full Review ▶

12/27/11
Resident

I normally do not write reviews however I felt like I had to give praise where it is due. I have had several bad experiences with different aparments that I have lived in over the years in Houston, TX and so… Full Review ▶

12/05/11
Resident

I will keep this review short and sweet or at least try to. I currently reside at The Rensaissance at Canyon Springs and will be moving out as soon as my lease agreement ends. First, I'll tell you the good things:… Full Review ▶

11/18/11
Resident

We lived in The Retreat/Renaissance for four years. Unfortunately, issues with the new management over the last two years prompted us to move. While the new company put forth great effort in improving the aesthetics of the property, they have: *… Full Review ▶

11/17/11
Resident

My time here has over all good. When I first got here Greystar was managing the complex. I have lived here for the past 3 years. I got moved in paying $1000.00 for a large 3 bedroom. It was such a… Full Review ▶

11/14/11
Resident

I moved here 3 months ago from New York and had to do everything over the phone. The staff was very helpful, it was an easy and smooth transition to Texas because of them. When I got here my apartment was… Full Review ▶

11/10/11
Resident

I recently did a transfer to The Renaissance at Canyon Springs in Spring 2011. While being a resident here I have never had any issues, I never had any problems with my apt, nor with fellow neighbors. Management is the best… Full Review ▶

10/18/11
Resident

I have lived here 3 years and have noticed a change in the office staff and work orders. When the management first got here last year they had implanted so many new rules and changes. At first I was a little… Full Review ▶

10/16/11
Resident

I have lived in this community for nearly four years. I had no issues with the old management company. They were not perfect, but at least they were effective. The new management company (GreyStone) has incredbily RUDE staff (stay away from… Full Review ▶

10/08/11
Prospective Resident

Like most people I read the reviews on this site and got a little worried because I was so impressed with the community when I took a tour of the property. I informed the leasig agent of what I read and… Full Review ▶

10/06/11
Resident

Horrible trash everywhere, people moving out left and right due to absolute ridiculous conditions. mold, ac not working, maintenance doing jobs not qualified for, pitbull dog free to roam, revolving door of employees, gates hardly ever work etc. Full Review ▶

09/29/11
Resident

I will start this review by saying that I Have lived here for 2.5 years. When I moved here it The Retreat at Canyon Springs. Before that, it was the Mansions. Its current name, The Renaissance at Canyon Springs changed because… Full Review ▶

09/09/11
Resident

renissanceofcanyonspringssucks@yahoo.com Full Review ▶

09/02/11
Resident

A diamond in the rough and getting rougher by the day The complex has possibilities but would require new management starting with the VP in Houston and working down to the tall blond liar titled Property Manager on site. I have… Full Review ▶

08/19/11
Resident

Right this moment my water is off. Called office to ask why. Rang 15 times, no answer. Tried again a few minutes later, after many rings was answered by recording from answering service. When asked where they were, her answer was… Full Review ▶

08/13/11
Resident

All of the issues below apply to the new management company (Renaissance at Canyon Springs) Pros: -Scenic neigborhood -Good Schools -Safe area, close to Stone Oak Parkway (lots of restaurants and medical facilities) -Garages are nice, very spacious -Rent is inexpensive… Full Review ▶

08/09/11
Resident

Management at RCS is terrible and not customer service oriented! If you call to speak to the manager, she may or may not get back with you in a timely fashion. If call their corporate office they will not return your… Full Review ▶

08/08/11
Resident

I fired off my certified letter to corp today. I've been here longer than I want to admit. I've seen them through the management and ownership change. I've seen them through the "reno." To start the reno is botched, and incomplete.… Full Review ▶

08/05/11
Resident

I have only been living here a month and already I am dreading my decision. I was told upon move in that I could pay rent online. I was out of town the first month I was to pay rent and… Full Review ▶

06/30/11
Resident

I have lived here almost two years, and I signed the second lease based upon a change in management with hopes for change. Overall the surrounding area is beautiful and the apartments can be nice. But the initial construction was poor,… Full Review ▶

06/20/11
Resident

If you want to have bad experiences please rent here... Let me tell you all the experiences: 1) One week before the move they change the apartment because a problem that can't be fixed. 2) They delay the moved three days… Full Review ▶

12/29/10
Resident

I was at this community from 01/2005 through 12/2007. When I first moved there, it was a delight. All of the outside lights worked, which was an awesome view in the evening. Maintenance was out everyday, either re-painting the curb, powerwashing… Full Review ▶

11/01/10
Resident

I have been in this apartment for over 5 months and although the staff is delightful and the property looks nice.. It is all FAKE! From basic maintance problems that seem to arise on a regular basis to the fact that… Full Review ▶

09/28/10
Resident

We have lived in quite a number of apartment complex over the years in different cities and just moving here to Texas we saw these apartments on line and we saw what they had to offer. The price was a little… Full Review ▶

08/14/10
Resident

I have had nothing but issues from the day i moved in to this property. They are beautiful, in a great area, definitely should not have these kind of issues. For starters the staff seems to be turned fulled with temps… Full Review ▶

08/01/10
Resident

This is an abandoned property in receivership. They do not have a dime to scrape together for this property. The property floods outside when it rains, the gates never work, and the management company is useless. They treat you like scum… Full Review ▶

11/04/09
Resident

I am a resident. I am more than half-way through my lease. I will probably sign another lease unless I purchase a house. This is a wonderful property with terrific management. This property was taken over by Greystar. Greystar is a… Full Review ▶

07/26/09
Prospective Resident

This was my number one choice despite the drive until I experienced problems even getting to see an apartment. I had to call 3 days in a row despite promises that I would be called each day. When I did finally… Full Review ▶

06/29/09
Prospective Resident

Hello - I have been looking to rent. So far "The Retreat" is in the number one spot! Kia, showed us the apartments. More then once, so my Husband and Son to see. She answered all our questions. We have been… Full Review ▶

04/11/09
Resident

I am a new resident. This is a superb place to live. Very quiet. Very well managed. The apartments are very large and built well. Each unit has an attached garage. The property is gated and the gates do work! Landscaping… Full Review ▶

03/17/09
Resident

I have been here since March 1, 2009. Very nice despite some bashing on here. Very quiet, management very responsive, I havent really needed anything since I moved ine xcept something minor and it was taken care of same day. It… Full Review ▶

03/11/09
Prospective Resident

I am looking to potentially live here. Can anyone that still lives here let me know your thoughts. Nice? Bad? Management? Apartment upkeep? Condition? Parking? Community? Thanks. Full Review ▶

01/03/09
Resident

The gates were open AGAIN last night, the lights are vew dim throughout- this is a crime scene waiting to happen. Why cant they keep the gates locked and improve the lights? Full Review ▶

07/11/08
Resident

This was a real mistake. I have lived in several other apartments. I moved here because of the location--close to the golf course. But, I ignored my instincts. I should have listened to my gut feelings about these people. The management… Full Review ▶

05/18/08
Resident

I have lived here since May 2005 and it gets worse and worse. I wish I would have had the time to move instead of renewing my lease but had no other choice. The grounds are horrible right now. You can't… Full Review ▶

05/17/08
Resident

Well, we moved here in Feb 2008. Everything was great...until the grass started growing, the residence started swimming, and the heat started sweltering. The grass-no make that the weeds have not been mowed. The hot tub is not hot; the second… Full Review ▶

05/15/08
Resident

It is clear from the current upkeep of the property that they are struggling. We lived here for 6 months in which time the apartment was dirty when we moved in. There were clear water leaks that they just painted over,… Full Review ▶

05/07/08
Resident

We've been here 3 months and have had a problem with the air conditioning the whole time. Since we haven't needed it everyday, we have not called everyday. We have called 2 to 3 times a week and it is still… Full Review ▶

02/12/08
Resident

I have lived here for almost a half year and love it. Really quite quiet, and very homelike. For me and my fiancee and how much we pay it seems like a steal and mgt. has been very nice and kind… Full Review ▶

10/23/07
Resident

Spent nearly a year at this complex, enticed by a 14 month lease special a seeing a very clean model. The apartment we were shown as ours was deemed unleasable before our move in, and we were given another much less… Full Review ▶

08/30/07
Prospective Resident

Do no reserve a unit here, and for that matter don't even rent here. I put down a reserve payment because they had a special deal running that if you put down a payment the day you look at it, then… Full Review ▶

06/03/07
Resident

As a 2 year resident - It is way overdue to get out of here. The rent goes up & up and the place is really taking a dive. Trash pickup (which they make you pay for, no choice) is always… Full Review ▶

02/07/07
Resident

I moved in Nov 05 and signed a 14 month lease to get the cheaper rent. It was a $49 move in with the prorated rent along with no move in or pet deposits.
The apt was flity and hadn't been… Full Review ▶

10/24/06
Resident

All I have to say is I have had nothing but lies told and trouble caused by this apartment complex. I now owe my bank almost $150 in fees charged due to a check worte that was not supposed to be… Full Review ▶

08/29/06
Resident

We have moved there a few weeks ago and are very happy overall. This is a beautiful complex and from our experience, Graystar is really trying to make up for what the other management company has "messed up".
We also had some… Full Review ▶

08/26/06
Resident

We moved in last July and signed a 14 month lease. Just be aware...You are practically signing your life away for the next 14 months. If you want to break a lease it will cost you an arm and a leg… Full Review ▶

07/19/06
Resident

My family lived there a couple of years ago.
Apartment too expensive for quality. Poor QUALITY...
Had repairs done in the apartment and they broke my crystal and did not replace it.
Had to move for medical reason after 1 1/2 years, my husband… Full Review ▶

06/28/06
Resident

Well first of all I lived there previous to it being sold and found the staff basically ignored your needs, I just went back because i am looking for an apartment since i am selling my home and it is definately… Full Review ▶

06/21/06
Resident

We have been living at the Retreat for a few months now and to begin with, we were quite happy with everything.
But now, after a few months, I would not pick that apartment complex again. The service is not good, the… Full Review ▶

04/24/06
Resident

I received better service and maintenance at a cheaper apartment near Rogers Ranch. In order to really satisfy customers, The Retreat needs to keep the grounds absolutely immaculate and have scheduled maintenance in the apartments for caulking, minor repairs, etc. I… Full Review ▶

04/13/06
Resident

Upon Move-In, the apartment was infested with ants--this was not rectified until a full year into the lease. Repairs were not done for the entirety of the lease. Documents went missing from our file at the office---our entire file also disappeared… Full Review ▶

01/26/06
Resident

Finally, new management! There is a noticeable improvement to the maintenance work being done. However, this place was run down for more than six months and it will take at least that long to get it back, assuming they even intend… Full Review ▶

01/24/06
Resident

If you want to contact Greystar management and complain, you can go to:

http://www.greystarmanagement.com/Communities/St Antonio

The Canyon Springs email address is:

retreat@greystar.com

I've been here a little over 2 years and now it's finally time to get out. This place is gone so far downhill.… Full Review ▶

01/19/06
Resident

Property is worse now with Greystar. I actually miss mbs. Imagine that. Full Review ▶

01/12/06
Resident

OMG my toilet was stopped up and they told me to get a plunger and fix it myself. For $1,200 rent per month I expect service. Way too many kids on skateboards all night long. Neighbors are horrible with loud music… Full Review ▶

01/07/06
Resident

I could not believe my eyes when an actual MAINTENANCE PERSON showed up at my front door two days ago to do work we had requested over and over again to be done for the past THREE months. He told me… Full Review ▶

01/05/06
Resident

MBS has lost the Retreat to Greystar.
It is time to let a reputable management company clean the mess up that MBS leaves behind. Congradulations Greystar. Full Review ▶

12/28/05
Resident

MBS has turned an upscale rental complex into a near slum. Garbage is piling up (not being removed form the property for weeks)and they have never replaced any light bulbs on the outside of bldgs or on the pole lights. There… Full Review ▶

12/28/05
Resident

Cannot wait until MBS loses this property too. Thay lose them all. First things first they need to get rid of the office staff. Stupid asses! Full Review ▶

12/15/05
Resident

Ever since MBS has taken over the Mansions it has been a nightmare. The staff in the office have no idea what they are doing. They do not return phone calls. They have no organiziational skills. I have never seen anything… Full Review ▶

12/07/05
Resident

I am a vendor for this property and have not been paid over $6,000.00 worth of invoices since May 2005 - The managers keep changing and promising payment - claiming they never got the invoice. I hand delivered over a dozen… Full Review ▶

11/30/05
Resident

Today there was an inspection conducted for whatever reason. Two girls came to the house and acted like they owned the place. After looking up the ceiling, they just left without even saying so much as a "thank you" or "see… Full Review ▶

11/22/05
Resident

Do not be fooled read this article and run far away.

http://www.expertlaw.com/forums/about3983.html Full Review ▶

11/21/05
Resident

We moved out the Former Mansions at Canyon Springs this summer and not a moment too soon! A few months before moving out, the property changed management and I have to say I was tremendously disappointed. We loved the staff before… Full Review ▶

11/18/05
Resident

The phones are now disconnected to the leasing office. I guess that's one way to handle resident complaints. That should give you a very good idea about the mgmt and how they run this place. Full Review ▶

11/17/05
Resident

Everyone should go to expertlaw.com and type in MBS properties in the search bar. It gives you all the information you need to take them to small claims court. Seems they are not only in trouble in Texas, but in Florida… Full Review ▶

11/16/05
Resident

Look at other places....this is definately not worth your money and time. The new management (MBS) has caused this place to go downhill and their management is unprofessional & crooked. The post on here that say this place is the best...well...it… Full Review ▶

11/16/05
Resident

Most of the residents I have talked to have had their water bills double in the last months. We were told that now we are paying for the office, clubroom and irrigation system. A petition has been started regarding all the… Full Review ▶

11/13/05
Resident

I was looking for a new home and went to a place up the street. It was my move in day and I went of course to move in.My apartment was not even done and they had a month notice. They… Full Review ▶

11/11/05
Resident

I have lived here for the past year or so..I feel people are both correct and incorrect on their statements regarding the management and upkeeping. But i feel for the most part, the complex is "ok". Things are gonna go wrong… Full Review ▶

11/04/05
Resident

I agree with what you are saying, but people who live around us should pick up after their pets instead of waiting for someone else to do it. I do not live with a pet, butI have seen some people that… Full Review ▶

11/04/05
Resident

The club house and area around it is beautiful, too bad inside the gates it's horrible. Since changing hands the grounds have gone downhill. You walk around the property and there is poop all over the place, dog stations have no… Full Review ▶

11/03/05
Resident

B.E.W.A.R.E! they lure you in with false promises and amenities that that can't possibly afford or they're too cheap to maintain. With all the money paid here you have to wonder where it all goes. The apartments are falling apart. Air-conditioners… Full Review ▶

11/03/05
Resident

Personally I have found the new staff especially the "Queen" very friendly and much better than the previous stuck up snots from the previous company. The company (MBS) does not have the best reputation but the office staff has been okay… Full Review ▶

11/01/05
Resident

To: "Too much time on your hand" Look who's talking! You are obviously bothered about the real problems people are having here at the Retreat at Canyon Springs that you feel obligated to respond. You are probaly the "Queen" who is… Full Review ▶

10/31/05
Resident

There's a major problem about a water main that was broken and has been reported a couple of days ago and nothing has been done with it up to now. Hundreds or maybe thousands of gallons of water have been wasted… Full Review ▶

10/30/05
Resident

I am a resident here and I just found this site. WOW!! I cant belive that you people sit around and write on this. I guess I could say that you are chat room rejects.
For the "Lady" who said that she… Full Review ▶

10/30/05
Resident

Do not move here, too many problems, scorpions, snakes, people who don't even live here come to use the pool, no resident parties, staff is incompetent, maintenance sucks, buy a house and don't waste your money, Full Review ▶

10/09/05
Resident

This is the nicest place I have ever lived. The people that work in the office are nothing but nice and professional. The tanning salon, the movie theatre, billards room, everything is so nice. I don't think I will ever leave!… Full Review ▶

09/30/05
Resident

And I don't mean that in a good way! We have lived here just a few months and I have been awestruck by a number of things, including the number of vehicles that are parked in the fire lanes. Not only… Full Review ▶

09/30/05
Resident

There's a major problem about a water main that was broken and has been reported a couple of days ago and nothing has been done with it up to now. Hundreds or maybe thousands of gallons of water have been wasted… Full Review ▶

09/26/05
Resident

I would NEVER recommend this place! I have 6 pages (front and back)) of issues with this apartment complex. My roof leaked for 6 weeks before getting fixed and we didn't have working smoke detectors for 3 of those weeks. Also,… Full Review ▶

09/26/05
Resident

smuckoff.com Full Review ▶

09/08/05
Resident

I just moved in from out of town and I can't believe how much you get for your money! It's AMAZING! The staff is awesome. They were so helpful in showing me around and getting me acquainted with San Antonio. They… Full Review ▶

08/30/05
Resident

management is helpful Full Review ▶

08/25/05
Resident

It's a shame the property was sold. It's terrible the new management. They should't buy properties if they can't keep it the same. Dirty pools, hot tubs green, bathrooms dirty. Management the worst. Full Review ▶

08/15/05
Resident

When I moved here in 2004, it was a lifesaver to find an apartment with a two car garage, hardwood floors and granite countertops. It was nicer than any of the others that I had seen so I took it.

The property… Full Review ▶

08/12/05
Resident

Full Review ▶

08/04/05
Resident

Be aware of these people; they've changed management too many times so there must be a good reason. As far of moving in there, DON'T; it's a rip-off. I was stuck there for two years and they wanted to charge me… Full Review ▶

06/29/05
Resident

We've been in this apt. for about a year, and can confirm most of the negative reports on this list. Be aware that the office staff is aware of these posts, and will badmouth those who post here in order to… Full Review ▶

06/29/05
Resident

When we first came to view the Mansions we where in aww. I mean they are beautiful and the staff must have finished rehearsing because they where all really friendly. My first night in my new place I went to take… Full Review ▶

06/28/05
Resident

Being a resident for nearly 2 years, at first I was enchanted with the place but now, since the new management took over, it has gone down the tubes! The staff is very rude, disrespectful, and immature. They let all the… Full Review ▶

06/23/05
Resident

Horrible quality of apartment homes. Clothes racks just fall off the walls from the screws.

Management is rude and unresponsive. Quality service does not exist.

To move there is not only a bad investment, but an invitation to frustration and disappointment.… Full Review ▶

06/16/05
Resident

The new management is awful. You would expect in Apartments that start at over $1,000 per month you would be treated well. They are non responsive to written or verbal requests. The gate finally was fixed after six months and two… Full Review ▶

06/14/05
Resident

The pools have been green and filthy for 6 weeks now. The grass is taller than most great danes. When they do mow, they leave the piles all over your patios. The maintenance never gets done. The office gives you every… Full Review ▶

06/08/05
Resident

Updated 9/30/05

Warning!!! Don't sign a contract without speaking to a few long term residents first! After doing so, you won't want to move in. There are things going on here that you can't see on a tour. Consider this, when I… Full Review ▶

05/23/05
Resident

New ownership for three weeks and the two pools have turned green and the grass has grown out of control and is turning into seed. The sprinklers are also out of control as some of them spray straight up in the… Full Review ▶

05/03/05
Resident

The office staff is the worse I have ever dealt with. It takes three letters and maybe you will get something done. The good reviews in here were written by the ding bat office staff. I will now comment on things… Full Review ▶

04/27/05
Resident

its an okay apt complex. There is no such thing as a perfect apt. Full Review ▶

04/26/05
Resident

I have lived at The Manisons since it broke gorund. I think if anyone knows the property it would be me. I have gone through different office staff since the property started and LOVE the current staff. The only reason that… Full Review ▶

04/05/05
Resident

My Wife I moved from out of state to The Mansions because they seemed to have a lot of the same accomidations as our previous apts. in denver. The overall experience is OKAY until you need anything or your getting blamed… Full Review ▶

03/15/05
Resident

That pretty much sums it up...Do not even consider these apartments! The only thing worse than the quality is the horribly rude, incompetent office staff. Be careful, they will lie to your face and then talk about you as soon as… Full Review ▶

02/25/05
Resident

We spent over two years at the mansions and paid them over $26,000 during that period. There were many dissapointments besides the price. Flat out lies by one paricular leasing agent (who was later promoted to run the Austin location) and… Full Review ▶

02/11/05
Resident

After receiving a call from a friend of mine who was second-guessing moving out here after reading the reviews on this page, I felt obligated to spend a few minutes writing some comments myself. It seems as if the only folks… Full Review ▶

01/28/05
Resident

This is not worth the money. I don't know any other way to say it. You can do so much better in cheaper apartments because this place is a fortune, but at least your expectations would not be so high. Paying… Full Review ▶

01/16/05
Resident

I don't live at the Mansions, but would like to respond to "Higher Living" and his/her comment about the military. I live in a nice complex about 15 minutes from Lackland AFB, have lived there since '96. The complex is about… Full Review ▶

12/03/04
Resident

This is not fine living at its best as advertised. You pay for what, the rugs suck, the noise level is beyond belief, the parking is awful, the staff well they suck too. Whats good, oh they have nice people living… Full Review ▶

11/28/04
Resident

Do not rent a one-bedroom apt here!!! I moved here from out of state and thought I had asked all the questions I could think of and I was never so dissapointed at how my experience turned out. This is the… Full Review ▶

11/22/04
Resident

great place to live, just a bit pricy Full Review ▶

10/27/04
Resident

Military are just as equal as you are; in fact probably a but more respectable, as they know when the shut their mouths. The community is nice, staff is stupid, walls are thin, but not the worst experience. Full Review ▶

10/21/04
Resident

Is it your opinion that military personnel are not worthy of residing at a community that would accept a person such as yourself? The quality of the community and the ammenities available should be in question here. One would assume that… Full Review ▶

10/12/04
Resident

I really enjoyed my stay at this apartment community. Full Review ▶

09/06/04
Resident

I've lived here at Mansions for a couple of months and while they're nice to look at from the outside, the true design of the apartments is dismal at best.
Cheap interiors, soundproofing issues, trashy neighbors, a careless office staff and… Full Review ▶

06/21/04
Resident

Paper thin walls. Insects galore, dog poop all over the place. Overpriced you bet, and when you buy into the sales pitch, you are shocked at the reality of living here. My lease soon runs out and I will run quickly… Full Review ▶

06/07/04
Resident

At first glance, these apartments seem great, but after moving in it quickly becomes obvious that it is not worth the price.

The general decorative ameneties are very nice, but the service from the leasing office is terrible.

The… Full Review ▶

05/20/04
Resident

This is the mose satisfying experience I have ever had in an apt. The staff is the best and always very helpful. You won't be disappointed for moving here. Full Review ▶

05/20/04
Resident

The apartment community is beautiful, but do not expect soundproof. If you live on the bottom floor, you hear everything from the phone ringing upstairs, toilets flushing, as well as what station is on the TV. The rec center is wonderful… Full Review ▶

05/13/04
Resident

I love it here. Full Review ▶

04/09/04
Resident

I HAVE LIVED AT THE MANSIONS FOR 2 1/2 YEARS AND HAVE BEEN COMPLETELY SATISFIED. THE GIRLS IN THE OFFICE HAVE NEVER SPOKEN TO ME RUDELY ONLY WITH TOTAL RESPECT AND KINDNESS.
I LOVE LIVING IN THIS AREA BECAUSE IT IS… Full Review ▶

01/29/04
Resident

Well, i´ve lived here at The Mansion for just under a few months now and it´s been pretty great so far.

The model we moved into was an upgrade with every imaginable immenity out there. Spotless at move-in and looked… Full Review ▶

01/20/04
Resident

I can only go from my experience here. I have only been here a short time, but love it. I rarely complain, it has to be bad. But I am content here. I really wanted to come here when I sold… Full Review ▶

12/01/03
Resident

Yes, that´s right. I said SCORPIONS.

I didn´t live at Mansions, but did tour that property. I had heard from friends that the property was filled with scorpions, but refused to believe it, as it was in a portion… Full Review ▶

10/26/03
Resident

The other review posted on this site for the Mansions at Canyon Springs must have been fabricated by one of the office staff. There is no way that someone who lives or lived here would rave about it. The Mansions at… Full Review ▶

10/08/03
Resident

I lived at The Mansions at Canyon Springs for about 2 and a half years, it has been the most enjoyable place that I have ever lived at. I got all inclusive living with 1st class customer service. The leasing staff,… Full Review ▶

08/04/03
Resident

This apartment complex will do anything to make you move in, offer you huge concessions, we moved in 1 year after they had been built. The staff changed about 3 times in our stay, most of their staff is incompetent in… Full Review ▶

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