Rolling Ridge
5335 Nw Loop 410, San Antonio, TX 78229
210-684-1221  WEBSITE save favorite
AVERAGE RATING
recommended by:
28%

overall rating:
2.3
2.7
2.69 Parking:
2.5
2.54 Maintenance:
2.4
2.4 Construction:
2.8
2.75 Noise:
2.6
2.6 Grounds:
2.2
2.19 Safety:
2.3
2.33 Office Staff:
< | >

Renter Beware!

From: -Anonymous-
Date posted: 1/4/2008
Years at this apartment: 2005 - 2008
User Response is available. 3 responses
 
This place is absolutely horrible. Forget "best place for the price" in the review below...no one deserves BLACK MOLD growing in all the apartments because of GAPING HOLES in the hallway ceiling...which they try to conceal by painting over them rather than actually cleaning. Also, two residents in our building had sewage back into their apartments, and it took the complex TWO WEEKS to respond. When they did, rather than replace the carpet and padding, they took the carpet out, cleaned it, and replaced it over the still-wet-and-nasty padding, resulting in...you guessed it...more black mold. Plus, the maintenance staff is practically non-existant. We have a broken sink, dishwasher, and garbage disposal in our apartment that have been broken for at least a year. I finally had to resort to fixing the faucet myself so that we could wash dishes.
Also, these apartments have no respect for privacy. They leave important notices taped on the outside of doors where anyone can read them, or even worse, they leave them taped to the INSIDE of the apartment...entering without notice or permission. My husband and I have evidence that they've entered the apartment without permission while we were gone on multiple occasions, and I even caught one guy in the act. He was on his way in as I was on the way to work, and he made the lame excuse that he was "checking the meters in the apartments" and could he "come in for a minute to check" mine' People, these are all-bills-paid apartments, there are no meters ANYWHERE in the abp side, and the w/d side has meters on the outside of the building.
The final straw is this last rent increase. I feel sorry for anyone who went along with it without checking their lease. They tried to increase rent for January between $105 and $260, depending on your lease, with a notice given out in late December. Legally with our lease, they had to give at least 35 days notice, and on newer leases, 65 days, before doing that. When we pointed this out to them and tried to give notice, they tried to trick us into signing a lease adendum, and told us that we'd have to pay the prorated rent for January if we moved out. When we mentioned a lawyer (who, by the way, said they had no legal right to do any of this), they clammed up.
We've given our written notice and are in the process of moving out. They got our old rent amount, aren't getting a penny more, and if they try to fight it we will get that back according to the law. Good riddance, avoid this place like the plague it's spreading.

Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 01/04/2008
This comment is absolutely absurd. If it were at all true, you would actually have "one hell" of a law suit. Why on god's green earth would anyone put up with what you claim you did without contacting that "lawyer" you supposedly have in your back pocket? Why didn't you report them to any of the legal authorities that are out there to ensure a certain level of living? Your problem is that you don't want to pay the increase. Just be honest. You are a cheapskate. That is why you live in (what did you call it?) an abp community! How do you happen to know apartment lingo? Also, if you actually do have a lawyer, I suggest that you have him interpret the lease contract for you. The community is 100% within it's legal right to tape notices both to the interior and exterior of your door. Period. Don't have to get YOUR permission! Need I remind you, you are the renter of their possession, not the owner!!! And on a final note, if someone tried to enter my rental dwelling for some "BOGUS" meter reading, listen carefully I WOULD CALL THE POLICE!!! NOT TALK ABOUT IT ON A WEBSITE. SERIOUSLY. GET A LIFE! OH, AND AN APARTMENT AT THE PRICE YOUR PAYING NOW....GOOD LUCK!!!
From: ihaterollingridge Date: 04/21/2008
Well, we don't have to put up with it anymore. And, for your information, we had the lawyer interpret the lease for us BEFORE we mentioned it to the apartment staff. And as for being a cheapskate...I'm sorry, no one has the right to raise the rent that much without improving anything in the actual complex, with that short a notice. I'm sorry, instead of fixing the community center, they turned it into the new office. The swimming pools were open all of one week last year (or "pool", I should say. Only one was ever open.) Black mold everywhere, and I have the medical bills to prove it. I lost both my jobs because I was so sick from black mold poisoning. Also, I have found several other apartment complexes, albeit not abp, that are much better, and have low enough prices that paying utilities on top of rent isn't that much of an issue. On the subject of why I know apartment lingo, oh, I don't know, maybe my cousin manages apartment complexes in California? And grew up helping her mother run apartment complexes in North Carolina? Or, maybe, just maybe, I opened a stupid apartment magazine? We would have sued if they hadn't let us pay our last month's rent at our old rate while we moved out. Had they protested, or claimed we hadn't payed, or given us any kind of trouble at all, we'd OWN those apartments. But, like I said above, we had the lease interpreted by a lawyer who was ready and willing to take the case if they tried to screw us, but they clammed up and ran off with their tails between their legs when we mentioned that. We're out now, and that's all that matters.
From: Anonymous Date: 04/21/2008
Don't go calling a person a cheapskate just because what they say sounds to bad to be true. Apartment lease contracts are that binding. Yes it's true the lease says they can enter. The lease also says you can inform them not to unless you are present. I'll wager the phony meter read guy didn't even work at rolling ridge. The crime rate in this complex is insane. I mean this is the complex next to Honey Hill, who recently had a major meth lab busted in its complex. Yeah the area looks nice but we're just outside of leon valley. So when you do call the cops as you mentioned it takes HOURS for them to show up. No joke. I called them on 3 separate occasions and it took hours for them to show up. And leon valley can't bother with anything outside their jurisdiction.
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