Signature Ridge Apartments
3711 Medical Drive, San Antonio, TX 78229
210-615-8088  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.6
2.5
2.54 Parking:
2.8
2.79 Maintenance:
3.1
3.06 Construction:
2.7
2.69 Noise:
3.0
3.02 Grounds:
2.8
2.77 Safety:
2.5
2.51 Office Staff:
< | >

Welcome to the Living Hell - Not any more

From: -Anonymous-
Date posted: 6/22/2009
Years at this apartment: 2004 - 2006
 
when I moved here at 2004, the apartments were managed by Jupitor and they were really great.
Once MBS took over the place has went down hill and it is going downtown.

We have to pay big rent and beg them to make repairs. i really suggest that you look around before choosing this place and make it you last option if possible. the apartments look nice but you will be living in hell. (You will not trust me now, within 3 months of your living, you will thank me. I will wail...)

I made 16 phone calls (at 2/3 day intervals, excluding Sat and Sun) to fix the Dishwasher issue. All the time it goes to corporate office and I need to start from the beginning of the story every time, they will take down my phone number, apartment number, type of request, name, bla.. bla.. and NOTHING... Sorry not Nothing, what we get is frustration and headache.

I made many visits to the office. The curtious staff will take down the workorder and will not be processed. They do not have a computerized system. There is no way they can track the workorders.

Maintenance staff will-not listen-to office staff. One staff lady told me. I don't want to tell her name.

When you first look at Signature Ridge. they sure seem personable and friendly and they will give a very good first impression. That's the only impression you get and you have to keep it safe. That is only until the transaction is complete, then they turn to hell. They sure do adverstise their friendly staff as an amenity. Truth be told, the friendly staff is the furthest thing from the truth.

***************************
Management changed again and this time it is for good.
For the past more than a year, everything looks good.
Issues addressed, everything looks good.
I just want to take some time to make sure that I list the bad and the good.


Recommended: YES
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
4 of 5
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