#19,442 #271 #3,286

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Silver Oaks

7585 Ingram Road, San Antonio, TX 78251
(154 Reviews)
$821 - $1,117/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.5

Office Staff

1.0

Maintenance

2.0

Neighborhood

2.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Silver Oaks Reviews

(154)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2024

2/14/2024

Again, whatā€™s wrong to have the American flag? Iā€™m not understanding the issue. We shall all be proud to be an American as my family father have fought for these people to be working where theyā€™re at for their freedom. Whatā€™s wrong with having decorationsā€¦Ā See More >
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anonymous

Resident ā€¢ 2016 - 2024

2/6/2024

Awful!

Chris is the worst manager!! Cars are being stolen and vandalized, or stolen cars being dumped in our parking lots and the gates are always broken and he wonā€™t allow cameras. I wouldnā€™t be surprised if he was in on the car dumping problems. Heā€¦Ā See More >
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    tsmertneck

    Resident ā€¢ 2018 - 2022

    10/25/2022

    Maintenance

    I feel the need to write this review about Julio the maintenance of course for the Silver Oaks Apartments I can say one thing about these apartments and only one thing Julio goes above and beyond the Call of Duty when it comes to hisā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2021

      12/11/2021

      Kelly king is never here and she gets paid to multi site she always cancels appointments Pj was related to one of the old maintenance persons and somehow he is still thier and knows nothing Trash is always around dumpsters the pools are always dirtyā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2017 - 2021

        8/14/2021

        One of the worst apartments I have ever lived in, which is saying a lot considering I have been living in apartments for nearly 10 years before finally moving into my house. From day one, this was just a myriad of problems: flimsy curtains, noisyā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2019 - 2021

          7/18/2021

          Iā€™ve had multiple issues with the outdated appliances and with maintenance fixing the issues. Theyā€™ve left their mess behind after fixing my running toilet and my stove burner which wouldnā€™t heat. The blinds are falling off, other residents donā€™t pick up after their pets orā€¦Ā See More >
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            Stephanie 14

            Resident ā€¢ 2019

            11/25/2019

            I wish I had read the reviews and paid attention. It's not a coincidence that every bad review has had the same issues. I have had every type of issue with this apartments and I have only been here for 4 months. Currently now Iā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2019

              10/22/2019

              Im currently still renting here, going on my 4th yr. Hopefully I've seen the worse. I can say that even tho the last year I had the neighbors from hell, the service from the management team has been upgraded. Esp Justin. Not sure of hisā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2017 - 2019

                9/20/2019

                The General Manager does not care about the quality of life or living conditions of any of the tenants. I have had water leaking from my ceiling on and off all summer from the AC unit above me. Recently it has been leaking for threeā€¦Ā See More >
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                  Quinton_J

                  Resident ā€¢ 2019

                  9/5/2019

                  If you're a young person. This is a good place for you to live. The maintenance has always been good for me. PJ and Manny handle their business in a timely fashion. And Jesenia who works in the front office is the best worker onā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2018 - 2019

                    7/20/2019

                    Went to Management about my A/C, which has been a problem ever since I've moved in last December. My lease says that I'd have central air so when I brought that up, Justin's (apparently the manager) reply was "you're not paying rent to live comfortablyā€¦Ā See More >
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                      tolui123

                      Resident ā€¢ 2017 - 2018

                      6/13/2019

                      Horrible Horrible Horrible. Maintenance was horrible in that everything in the apartment infrastructure (espacially plumbing) was outdated - Management was absolutely horrible at allocating work orders and things took weeks to get fixed, to include AC, dishwasher (which broke three times and somehow connected toā€¦Ā See More >
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                        anonymous

                        prospective ā€¢ Visited 2019

                        5/10/2019

                        I have to say you have the greatest customer service representative EVER! Without her, i would not have been committed to be a tenant. She went ABOVE & Beyond to do everything to help me ensure i was well taken care of. Her dedication andā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2019

                          4/22/2019

                          El primer dĆ­a que traje la mudanza la grocera de jessy me dijo antes de firmar contrato que yo vivirĆ­a en un primer piso cuando llego ese dĆ­a me encuentro con que mi apartamento era primer piso voy y le reclamo y me dijo embusteraā€¦Ā See More >
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                            ANNETTE TENEYUCA

                            Resident ā€¢ 2019

                            4/18/2019

                            HORRIBLE STAFF!!!!! MY GRANDFATHER LIVED IN THESE APARTMENTS, HE RECENTLY JUST PASSED AWAY AND WE WERE CLEARING OUT HIS APARTMENT AND GETTING IT READY TO TURN BACK IN. MY GRANDFATHER COMPLAINED MANY TIMES TO THE STAFF ABOUT A LEAK IN THE CEILING THAT WAS NEVERā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2019

                              4/4/2019

                              I called because the water was running for over 24 hours in someone else's unit. We pay for water. The staff "Jessie" told me to put in a work order for someone else's apartment. Something you can't do. This type of Incompetence will cost rentersā€¦Ā See More >
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                                anonymous

                                prospective ā€¢ Visited 2018

                                11/4/2018

                                I was interested in getting an apartment give deposite to hold but found a better apartment with better reviews and enivorment...so now the apartment wont give me back my deposite...didnt even fill out the application...manager wont take my calls to give me back my deposite....whereā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2018

                                  9/6/2018

                                  Horrible experince with these apartments i have been living here almost 5 months the ac has been broken 5 times in one month they do not consider you at all with fixing it that same day as they should maintenance is horrible it is roachā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2017

                                    9/11/2017

                                    Do not I REPEAT do not move here whatever you do! In the 5 months that I have lived here, the AC started leaking all over my carpet, then went out. The refrigerator started leaking. The tub was clogged causing the tub to fill whenā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2016 - 2017

                                      9/6/2017

                                      I had an apartment here for one year, it was terrible. They do not show you the apartment that you are going to get until the day that you are moving in For a reason The apartment was smelly, and roach infected. the service onā€¦Ā See More >
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                                        anonymous

                                        prospective ā€¢ Visited 2017

                                        7/12/2017

                                        HORRIBLE : DO NOT MOVE IN. Got a 10 month lease which ends in September . & I honestly cannot wait to get the hell out of there. We've had to call maintenance more than 5 times to fix our AC & they do notā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2013 - 2017

                                          5/7/2017

                                          They admit that all the "A" buildings have major plumbing/water issues (lack of water, no flow, no hot water at times). This has been going on every day now for several months and they can't fix it. Sometimes there is suddenly scalding water and thatā€¦Ā See More >
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                                            Doradiggs18

                                            Resident ā€¢ 2016 - 2017

                                            4/13/2017

                                            I lived in this apartment for almost a year now. I'm counting the days until I move out. Since moving here it's been one thing after another. My car got stolen on Monday from this apartment. I call management if the know anything and Iā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2016 - 2017

                                              3/23/2017

                                              This is the worst place I have ever rented from I lived here for 6 months thank God I didn't sign up for a year contract but 4 times my a.c. went out and every time it went out it would take about 3ā€¦Ā See More >
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                                                disturbed43

                                                prospective ā€¢ Visited 2017

                                                2/28/2017

                                                I went this past Saturday to view these apartments and i was so disappointed. Kevin was so unprofessional. His phone kept going off and he was not much help. We would of rented but if this was the way we were treated just by visiting,ā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Connections in Unit
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 154 number of votes by renters, Silver Oaks is currently rated 1.9 out of 5 stars.
                                                  Silver Oaks is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Silver Oaks is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Silver Oaks is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Silver Oaks is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Silver Oaks is rated 2.5/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Silver Oaks is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  Silver Oaks

                                                  March 2024

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                                                  Silver Oaks is an apartment in San Antonio in zip code 78251. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,117. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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