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Silver Oaks (formerly Greystone)

7585 Ingram Road, San Antonio, TX 78251
8%
98
Reviews
8%
Apartment Rating
52%
City Average
07/01/14
Resident

Leasing office. They obviously don't care about the residents, this is just a job to them; they get to go home problem free while the residents here suffer. I understand that their job is stressful, listening to resident after resident complain… Full Review ▶

04/26/14
Resident

Beware, they do not consider a broken air conditioner an emergency. They say their policy is that it must be 99 degrees outside with ALSO a heat advisory in effect from a local weatherstation. Otherwise you are put on a waiting… Full Review ▶

11/27/13
Resident

I feel an obligation to prospective renters to report my angry and frustrating experience with Silver Oaks, crime and noise-ridden. I'm in good company, judging from 95% of the reviews. I recently broke my lease, which I thought was for 6… Full Review ▶

10/26/13
Resident

Me and my roomate lived here for only four months before we had to break lease! Our AC went out in the middle of the summer and it took matienence more than a whole month to fix it!! Then two weeks… Full Review ▶

08/08/13
Resident

PLEASE DON'T MOVE HERE!!!!!!!!!! I was told not to move to this dump but didn't listen. I regret the day I even walked in the office. The worst part is the don't fix ANYTHING EVER. I moved in to this place… Full Review ▶

08/03/13
Resident

Apartments are by the far the worst ever lived here two yearsthey haven't dfixed ac properly..n now its 89 both donna n marcus said someone was coming out nope called after hours kellt stated no tell apt () to call when… Full Review ▶

07/16/13
Resident

I can totally relate to everything about a/c not working . The worst part about it is I have called the apartment complex three times about my ac and toilet not flushing it has been over and two days and still… Full Review ▶

07/02/13
Resident

***THESE ARE THE WORST APARTMENTS EVER!!!!!!*** My A/C has been broken and Maintence has not fixed anything when i ask the office im told im on a "list" but all they do is sit around my Apartment is full of ANTs!!!… Full Review ▶

07/02/13
Resident

Wow!! I am shocked at all the negative comments left on here. I have lived at Silver Oaks for nearly 13 years and other than my garbage disposal going out and a few light bulbs, I've never had any major problems.… Full Review ▶

07/02/13
Resident

DO NOT MOVE IN WORST APT EVER! My ac as out for 3 weeks! 3 weeks and they still want me to pay full months rent! I had to stay at a friends house because it was not living condition I… Full Review ▶

06/26/13
Resident

Silver Oaks Apartments, my home, reported that my AC was not cooling over three weeks ago. Air set to 60, thermostat reads 70, my own thermometer reads 80. I feel like I'm baking. No attempts to fix the AC or contact… Full Review ▶

05/03/13
Resident

Let me start out by saying i would NOT recommend living here. I first moved in 2012 and was so anxious to get my first place, but i soon found out the apartment looked nothing like the model i even had… Full Review ▶

02/19/13
Prospective Resident

I applied with this apartment complex the beginning of 2013 Had my co signer ready an new that we would not receive application fees back. Well both I and my co signer got the call we passed, due to a cut… Full Review ▶

02/09/13
Resident

This is a horrible community! The actual grounds are reasonable for how much we pay and the age. But the carelessness and rudeness of the leasing office brings it down. The assistant manager is a nice gentlemen. But the staff is… Full Review ▶

11/01/12
Resident

I wouldn't even recommended these apartments to homeless man. Full Review ▶

08/30/12
Resident

I wrote a review a number of months ago concerning these apartments. I felt the need to provide an update and maybe offer help to anyone who finds themselves living in these apartments. I was definetly decieved by the model apartment… Full Review ▶

08/15/12
Resident

I moved out of my last apartment (Barcelona Lofts) which I LOVED because they were increasing their prices so I came to Silver Oaks to save money. I guess you get what you pay for...or not even that. This place sucks.… Full Review ▶

08/02/12
Resident

I live in silver oaks. it is a horrible gross place to live it is always dirty and the amenities like the swimming pools are never useable the fitness center is always locked and the basketball courts need to be redone.… Full Review ▶

07/26/12
Resident

I have lived here since Feb 2012 and completely dislike it. I was trying to terminate my lease within the first week of moving in due to safety reasons. It took me threating to take them to court to get them… Full Review ▶

07/08/12
Resident

Silver Oaks... Where do I start? I have lived here for just under 3 years. I have seen managers and office staff come and I have seen them go. When staff changes as often as one changes their underwear, you can… Full Review ▶

06/16/12
Resident

ghetto apartments, ghetto office manager my apartment was robbed office manager redneck ----- Full Review ▶

05/09/12
Resident

I have been living here for almost 12 years. My carpeting was in bad shape at the time I moved in. The first apartment manager was very good. However, she was not around long enough to do much do to budget… Full Review ▶

04/04/12
Resident

Ive lived here for alil while at first I was excited to get my 1st very own place now I cant wait to finish my lease. The management before were horrible every time I would complain of course it always got… Full Review ▶

01/27/12
Resident

Elec/water bill is always high,wk orders will never be taken care of. always cops here. mice problems at one time n they did nothing about it. BIGGEST PROBLEM I HAVE my neighbor tried breaking in n the apts won't let me… Full Review ▶

01/06/12
Resident

I have been living here for over six months now, and havent really had any problems. Then, a new management team came in and everything went downhill. Theres nothing really wrong with the actual apartments or environment, but the customer service… Full Review ▶

09/24/11
Resident

It is really not worth it to live here. I lived here for about a year and a half, and I don't really have anything nice to say. The management always seemed annoyed when I would talk to them. I was… Full Review ▶

09/07/11
Resident

The Manager (Autumn)is inexperienced with customer service, air headed and could care less about her tenants. She treats you as if you're below her and does not care to assist her tenants in matters that arise due to the lack of… Full Review ▶

08/28/11
Resident

This apartment complex has had numerous robbieries over the last few months. A lady and I were robbed on the same day and when I tried to get management involved I was told "Crime happens everywhere." I then took it upon… Full Review ▶

07/27/11
Resident

My experience at silver oaks has been mediocre my lease is up in February and I will NOT renew here again. There is only one nice person in the office which is Brooke the manager should take a class in respect… Full Review ▶

07/15/11
Prospective Resident

she needs to pull her head out of her ---, not friendly at all. doesnt listen to anyone or anything. owners should find new managment. Full Review ▶

06/10/11
Resident

We've been here for about 10 months. The first few months were miserable due to rowdy neighbors but the last four or five have been pretty decent noise-wise. However, a month ago, the apartment downstairs from me was broken into. They… Full Review ▶

05/31/11
Resident

The absolute worst apartments with a world class ----- for a "Community Manager"!!! The apartments are run down and old, the maintenance men are a joke, and on the weekend you get the pleasure of coming home to a landfill because… Full Review ▶

03/21/11
Resident

I have lived at Silver Oaks since Jan. 2009. My boyfriend and I rented a 1br w. the den. every room was a good size. The kitchen was not as big as the kitchen in the model they showed us when… Full Review ▶

02/23/11
Resident

I have lived at silver Oaks for a total of 9 years and I believe that this is a quiet peacefull community I have never have problem with management not complying to my reqiest.They have always been loving and kind to… Full Review ▶

02/23/11
Resident

I lived here temporarily while I was separated from my wife. The apartment was small, but I needed something under $500. For the price, it was perfect. Some of my neighbors lived there for a long time. The management DOES evict… Full Review ▶

12/06/10
Resident

Seriously if you have a choice, do not move here! I have regretted the choice to live here since the day I moved in. The models look absolutely nothign like the actual apartment, so make sure you ask to see the… Full Review ▶

11/24/10
Resident

Here's the truth all b.s. aside. This morning about eleven A.M. I was walking my dogs. I walked by one of the laundry rooms on the facility. I had noticed that one of the laundry rooms dryers had been busted wide… Full Review ▶

10/06/10
Resident

ITS TRUE DONT JUDGE A BOOK BY ITS COVER! THIS PLACE IS ALL FULL OF LOOKS! UNBELIEVEABLE! IVE ONLY BEEN HERE 3 MONTHS WHEN I FIRST MOVED IN MY AC WAS NOT WORKING IT TOOK THEM 2 MONTHS!!! TO COME &… Full Review ▶

08/18/10
Resident

I've only been here for 4 months and of those 4 months my kitchen sink leaked the first week i moved in and it did not get fixed till 3 days after I reported the leak (i was told don't use… Full Review ▶

08/17/10
Resident

Please save yourself the trouble. These apartments may seem afforable upon leasing, however they are NOT WORTH the money that you save. The management was hand picked from the ghetto apparently and can't seem to get anything together. We call and… Full Review ▶

07/13/10
Resident

FIRST OF ALL THEY DONT GIVE YOU COPIES OF ANYTHING YOU SIGN NO MATTER HOW MANY TIMES YOU ASK THEM. THEY SAY GIVE NOTICE BUT WHEN YOU DO THEY DONT APPROVE OR REJECT IT. MY ROOMMATE AND I STAYED THERE 3… Full Review ▶

07/02/10
Prospective Resident

Well, I must say the management judged me, turned me down without even meeting me. I have a domestic related misdemeanor, over 6 yrs ago. But she didnt even give me a shot to explain. All i wanted to do was… Full Review ▶

03/23/10
Resident

Me and my husband moved here in November 2009 and have only been here 5 months and we are already searching for a new place. First the appliances are OLD, disher hardley works, vent above the stove only works half the… Full Review ▶

12/22/09
Resident

ME AND MY HUSBAND ARE FURIOUS WITH SILVER OAKS LEASING MANAGEMENT I AGREE WITH THE PREVIOUS PERSON WHEN THEY SAID THEY ARE A JOKE, VERY UNPROFFESSIONAL, AND THE OTHER MANAGER IS NEVER AVAILABLE TO TALK WE JUST MOVE SOME OF OUR… Full Review ▶

10/14/09
Resident

I have been living here for about a year going on my second lease and to be quite honest these apartments are great regardless of what people may say the property is quiet and definitely a place you can call home.… Full Review ▶

09/29/09
Resident

I am a tenant of Silver Oaks Apartments. The area I live in is very calm and quiet. I have been here already through my second lease. The price is very reasonable for the amount of space they offer. My living… Full Review ▶

09/01/09
Resident

I AM NOW MEDICALLY DEPRESSED BECAUSE OF THIS PLACE, I DON'T THINK I NEED TO SAY MUCH MORE THAN THAT!! PEOPLE I AM DEAD SERIOUS, I NOW HAVE A HEART CONDITION AND AM CLOSE TO A HEART ATTACK! Full Review ▶

07/14/09
Resident

ok well where do i begin. lets see the management is a total joke you can never get a hold of the manager cuz shes never there. everyday i call and shes never there, does this ----- ----en work. they always… Full Review ▶

06/12/09
Resident

We lived here for about a year and parking was horrible we sometimes would have to walk a mile to get to our second floor apt with our newborn baby,gates are always broken, someone broke the back windshield to my car… Full Review ▶

04/29/09
Resident

the worst apts n my life they have broke into my car over 5 times they always send u late fees n im never late..the managment,,they make up dum policies to wear wristbands to play basketball n go swimming,,n my rent… Full Review ▶

02/02/09
Resident

My wife and I have been here for about 6 months. When we first moved in the ladies at the office gave us a move in special which most apartments do so to get you locked in to a lease. One… Full Review ▶

12/02/08
Prospective Resident

1).STAFF SITS ON TOP OF THEIR DESKS AND TALK ON THE PHONE. 2).DONT' CALL BECAUSE THEY HAVE THE PHONES FORWARDED TO THE "ANSWERING SERVICE" ALL DAY. 3). FIRST DAY I MOVED IN, THE SINK HANDLE FELL OFF!! THE MAINTENCE SAID HE'D… Full Review ▶

09/16/08
Resident

Unless you don't mind hearing gunshots at night, seeing the cops and detectives outside for a robbery or maybe worse. Or if your not scared to walk alone from your car to your apartment then this is the place for you.… Full Review ▶

08/17/08
Resident

I have been a resident here since 2004, when the apartment complex was somewhat livable. This is my first complex, and I am extremely excited to move out of here. Over the years this complex has turned into the new Victoria… Full Review ▶

08/07/08
Resident

This is absolutely the worst community I've ever lived in. I had my car and guest's cars broken into several times. The gates surrounding the community are always open allowing anyone acces at any time. They are also a bunch of… Full Review ▶

08/04/08
Resident

I gave them the benefit of the doubt after reading all the reviews and I told myself to give them a chance and see what happens. I moved here to Silver Oaks at the end of may 08 its aug 08… Full Review ▶

07/16/08
Prospective Resident

The people in the office are absolutley terrible, and I was just a prospective renter (thank God)! I know people say you can't judge a complex by the staff, but they are a HUGE part of the experience. I was having… Full Review ▶

04/23/08
Resident

This place just sux plain and simple. First off I have had maintenance issues and the maintenance people NEVER COME. Secondly in December 2007 our truck was broken into and we lost $1,500.00 worth of stuff. Then again on April 22,2008… Full Review ▶

02/11/08
Resident

Got locked out on the balcony due to a faulty sliding glass door lock. This was not the first time. But there was no one to help so the glass pane was broken. After talking with the Ans. Svc. and they… Full Review ▶

12/09/07
Resident

I moved in here in December of 2006 with my boyfriend and my daughter who was 1 at the time. Our lease is up next month and I can't wait to move out. I hated it so much I almost broke… Full Review ▶

11/13/07
Resident

When I first moved in to silver oaks in 2004 it was quiet and neighbors kept to them selves. Slowly after, neighbors started moving out and the quality of people started going downhill. I think I have like three drug dealers… Full Review ▶

11/06/07
Resident

I lived at Silver Oaks from '99-01 with no problems. Mostly military lived here (including myself, at the time) and it was incredibly quiet. In fact, I wouldn't recognize a neighbor if I saw him outside because everyone kept to themselves.… Full Review ▶

09/12/07
Resident

My husband and I vacated our apartment and then two days later they filed an eviction on us. We had nothing sent to where we were living so we missed the court date and the eviction is now on our record.… Full Review ▶

07/17/07
Resident

I have the same problem with paying my rent, I pay it on time every month, still I get a notice on my door, you owe x amount of money for your rent, I go to the office the poor girls… Full Review ▶

07/12/07
Resident

I live in silver oaks currently and can't wait for my lease to end in another couple months.. Maintenance is always in your apartment when you're not there, the office people are rude and they WILL lose a rent check of… Full Review ▶

06/26/07
Resident

The parking is horrible, my car as been scratched, scraped, run into, keyed, hit and there is nothing I can do about it. I've seen other cars and they look just as awful. Noise is awful, music is loud, fighting neighbors,… Full Review ▶

05/02/07
Resident

I LIVE HERE AT SILVER OAKS AT IF I WOULD HAVE KNOWN THEN WHAT I KNOW NOW I WOULD HAVE NEVER EVEN LOOKED AT THESE APARTMENTS. THE BULIDINGS AND EVERYTHING IN THEM AND AROUND THEN IS FALLIING APART AND THEY ONLY… Full Review ▶

03/02/07
Resident

I used to live at Silver Oaks from 03- 06. When i first moved in it wasnt that bad. Every apartment complex has its flaws but then after a while it seemed like they were letting anyone move in. My neigbors… Full Review ▶

02/05/07
Resident

Please do not move into Silver Oaks apartments. Everthing anyone has said in regards to the complaints are completely true. Me and my roomate are trying to leave on when our lease is up however mangagement is trying to say we… Full Review ▶

02/01/07
Resident

I just moved in three months ago and ever since the first night I moved in I have had 6 people living above me in a one bedroom. The first guy they kicked out but now the new tenant is doing… Full Review ▶

01/03/07
Resident

I lived here for a year. For that whole entire year, they never fixed the lock on my sliding door. I cut a broom stick in half and used that as a blocker if someone tried to open it.

I lived… Full Review ▶

10/06/06
Resident

MY GHETTO EXP. AT "SILVER OAKS" well where do i begin.... 10-6-2006 first we didnt have any electricity in half of the apt. for about two months then in the summer we didnt have a/c that actually got cold for about… Full Review ▶

09/25/06
Resident

I was looking up the address for this place for other purposes and came across all of the posts. Everything people are saying are 100% true and it's sad because I moved out about 1 year ago and it's still the… Full Review ▶

08/09/06
Resident

I lived here last year, and little to nothing was actually taken care of. Now that I have moved out they are trying to charge me for new paint, a cleaning as well as carpet cleaning. The only thing I got… Full Review ▶

08/04/06
Resident

after living there for two years i have experienced some of the worste maintenance practices, patches, and down right crappy craftsmanship i have ever seen. leaks in apartments unfixed for days, doors patched together will caulking and finish nails, gutters that… Full Review ▶

08/02/06
Resident

I moved into Silver Oaks without really knowing what I was getting into. I had one day to look for an apartment, and this is where I ended up. It is cheap, and you get what you pay for, but I… Full Review ▶

07/20/06
Resident

I unfortunately have lived here for six years. The only reason I haven't moved is because I didn't want the hassles of packing, but now I have had enough. When I moved in in 2000, my stove was not plugged into… Full Review ▶

07/15/06
Resident

ALOT OF BS Full Review ▶

06/16/06
Resident

This place was a complete nightmare. It took them forever to fix any problem. It took me 7 months to get a new ceiling fan, it took a week to get them to fix a running faucet in the bathtub which… Full Review ▶

03/09/06
Resident

I Currently live at Silver Oaks, and although I have never had Pests(that i know of), I wouldnt doubt this place is over run with them. The place is dirty, the maintenance people never come, my 1 bedroom apt energy bill… Full Review ▶

02/18/06
Resident

I've had nothing but problems with this apartment complex since I moved in two and a half years ago. First it was ants, then the tub lining peeling, then the water didn't work for MONTHS and the workers who finally fixed… Full Review ▶

01/27/06
Resident

Where do I start... Okay, we'll start from the beginning... Winter is a cold month, and everyone loves to take warm showers--thats something everyone can understand. NOT SILVER OAKS MANAGEMENT. I didn't have hot water for... about... 3 weeks? DURING WINTER?… Full Review ▶

12/24/05
Resident

i didn't encounter any major problems at silver oaks - in fact, i really liked it. nice floor plans and low rent. i did have an ant problem that took a few months to clear up but after that, i was… Full Review ▶

11/28/05
Resident

Full Review ▶

11/14/05
Resident

I put in 3 years of my life living at this place..why? Because I liked the floorplan (lived in the one bdrm with den) and the price was low. I'm out of there now and couldn't be more happy. The place… Full Review ▶

10/13/05
Resident

actually I like my apartment very much, no insects at all! Maybe it was former management or owners that there was a problem with? Full Review ▶

09/13/05
Resident

This place is the pits.... Apartments are so close together you can hear your neighbor talking... Problem with ants and roaches... No where to park... Not a place for kids... Never felt safe the parking lots are so dark.. They will… Full Review ▶

07/07/05
Resident

The A/C's do not work. I talked to a maintenance man the other day and he said all of them are just too small for the keep the apts cool. He said none of the maintenance men live on property because… Full Review ▶

06/29/05
Resident

I hate moving so I have lived in Silver Oaks for 5 years in two different apartments. I moved from a one bedroom to a 1 bedroom, 1 den with my new husband while we are waiting for Military Orders. The… Full Review ▶

05/07/05
Resident

Where do I start?? This place was a nightmare beginning the day I moved in. The A/C unit was broke...in July...and my apt was 98 degrees. (on my first day!!) The apartment was dirty. It's almost like I was the only… Full Review ▶

02/14/05
Resident

I loved it went I first moved, but now it has really gone downhill. The gates sometimes work, they now take their time to fix anything. The parking is very mediocre, but if you come home late at night(10p/11p) you would… Full Review ▶

02/01/05
Resident

The parking is terrible, I have to park on the opposite end from where I live. The neighbors are noisy, blasting music at all hours of the day and night, there have been multiple car jackings and a kidnapping and they… Full Review ▶

09/21/04
Resident

I have never seen anything more (and excuse my language) "ghetto" than Silver Oaks. Where do I start? Well, my boyfriend's neighbor decided to throw his mattress over the balcony into the parking lot and management didn't have it picked up… Full Review ▶

02/20/04
Resident

I concur with other users´ comments: the security gate is a joke--it just causes traffic jams onto a very busy street. The management staff make don´t know what they´re doing most of the time, and the rest of the time they… Full Review ▶

01/08/04
Resident

This complex is not too bad, but don´t expect to get good service. They are slow to fixs things, IF they even come on the first call. Also, the management is unresponsive to ANY type of request or concern, EXCEPT that… Full Review ▶

10/27/03
Resident

This has to be the worst complex ive ever lived. Since ive lived here we have had the AC go out 3 times each time being out for about 4 days, and this was the middle of summer. When calling about… Full Review ▶

07/19/03
Resident

I enjoyed living in this quiet apartment. The noise level was great. I was comfortable about my safety. Yes there was a delay in getting repairs taken care of but persistance is key. If the repair is not made correctly they… Full Review ▶

01/03/03
Resident

The maintenance people are not reliable in getting things done at appropriate timing. There is never cold water always scolding hot water. We would call to get this fixed lived here 2 years never got done. Full Review ▶

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