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Stoneybrook Apartments

6933 Border Brk, San Antonio, TX 78238
37%
115
Reviews
37%
% Recommended
52%
City Average
08/31/14
Resident

We lived at stoneybrook for a year and overall it was a fairly decent place to live but the maintenance is horrible. We had an issue with our A/C and had to call them out 4 times to get it repaired… Full Review ▶

07/24/14
Resident

We have lived here a month and I already want to leave this damn place. Our ac has been out for 2 weeks and all they have done is change the filter that was super filthy (apparently the people that lived… Full Review ▶

12/10/13
Resident

I didn't live there long but as with everyone else have had nothing but problems. First of all, when we moved in there were some items that needed to be fixed like a hole in the floor of the closet, a… Full Review ▶

12/03/13
Resident

This is by far is the worst apt i have ever lived. the staff is uncompromising, unfeeling, and unpersonable. my husband is in the navy and i pay my rent on time every month and am a quiet neighbor with good… Full Review ▶

08/29/13
Resident

I have lived here going on 2 years a light skinned girl named Shantee gave me a tour of the property and was very nice she made both me and my family feel very welcomed, and I know anyone can do… Full Review ▶

08/07/13
Prospective Resident

applied and paid for the application fee. was only supposed to rent for at least 1-2 months until we close on our home. we ended up finding a more suitable place to sublease on Grisson rd. called my bank to stop… Full Review ▶

08/07/13
Resident

Apartment was not cleaned on move in day. Smelled musty. Obviously it had not been steamed. Light bulbs were not working. Included Washer broke down and was never fixed properly. Rodent problems since day 1; rodents had lived there for so… Full Review ▶

07/29/13
Resident

I rented one of the apartments here for my goddaughter while her husband did an internship over the summer. The staff has been so helpful and professional. My goddaughter always comments on how nice they have been and she has been… Full Review ▶

05/15/13
Resident

BEST APTS EVER!! LOVE IT HERE. Wow some really ugly things written on here. Sad that people can be so ugly. I have resigned the lease twice and plan to do so again in a few months. I dont see any… Full Review ▶

02/19/13
Resident

We lived in phase 2. Sure, the apartment was cheap and large, but we have had the worst experience after living there. When you move out be prepared to for things that your deposit apparently won't cover for things like resurfacing… Full Review ▶

01/29/13
Resident

I have lived in this complex for just shy of a year and fully intend to renew my lease when it comes up. Living here has been great. Parking is assigned, which is a wonderful thing. I have had neighbors that… Full Review ▶

01/24/13
Prospective Resident

DO NOT MOVE HERE!!!!!!!!!! I went to look at a 2 bedroom apt and they asked for a $200 ( non-reun) and the applicatoin fee.They did inform me that they work with broken leases, that all i needed was a co-signer… Full Review ▶

11/20/12
Resident

I moved out of this place about 2 months ago and wanted to wait for the deposit to come back before I posted my review. I overall had a good/normal experience here. No nightmare stories to tell. Office staff has always… Full Review ▶

11/08/12
Resident

This is by far the poorest run complex I've ever seen. From day 1, things haven't worked. Two full weekends they let me sit without a/c, Dishwasher didnt work for 6 months, the balcony didnt lock properly and once locked cannot… Full Review ▶

10/29/12
Resident

I moved out of this place about 2 months ago and wanted to wait for the deposit to come back before I posted my review. I overall had a good/normal experience here. No nightmare stories to tell. Office staff has always… Full Review ▶

10/22/12
Resident

THANKS FOR THE AWESOME NEW FITNESS CENTER ":) Full Review ▶

10/21/12
Resident

I would not reccommend this place to anybody, I don't think everyone in the office is mean, but they are unorganized. The manager ---- is the most, rude,inconsiderate person I have ever met and DOES NOT CARE about the residents,she looks… Full Review ▶

09/26/12
Resident

My husband and I have only lived here one month, and we already regret signing a year long lease. We cannot wait to get out of this nightmare. We had problems with this complex before we even moved in. We went… Full Review ▶

07/25/12
Resident

Lived here 7 years now. Would not change a thing! Love it or leave it, lol Full Review ▶

07/25/12
Resident

TERRIBLE experience at these apartments. Wouldn't recommend them to anyone. Snobbish and extremely rude staff that solely care about getting as much money from you as possible. Not to mention that the apartment was teeming with cockroaches and the staff did… Full Review ▶

07/05/12
Resident

I moved in to the apt on Aug. 22, 2011 and from day two they have been really rude. I asked them upon signing the lease can I baby proof the apt and they told me I can and I can… Full Review ▶

06/13/12
Resident

I have lived in these apartments for about 3 months and ready to move out. The only thing I like about thwas apartments are the assigned parking and front gAte closing at 8pm. The laundry mat is freakin disgusting with mold… Full Review ▶

06/09/12
Resident

Stay away from this complex at ALL COSTS! The front office staff is inconsiderate, rude and unhelpful. The apartment is overpriced for the appliances in it and the place has a horrible roach issue. We called to have a drawer fixed… Full Review ▶

06/05/12
Resident

I am honestly no sure why you people have so many complaints. I live here and have been for 6 months now, the only problem I have ever had is my dishwasher being broken. I live in Phase II, maybe thats… Full Review ▶

04/15/12
Resident

Here, the only thing that the management does is to collect the checks. No machine is working in the laundry rooms located all over the complex (and this since October 2011!). The Recreation Center is similar: I have been there for… Full Review ▶

03/18/12
Resident

I currently live here and have had quite a few issues. First, the gate situation is absolutely absurd. You get one key to open the gate, so if you forget it, have guests over, have more than one person living in… Full Review ▶

01/30/12
Resident

My husband and I have only lived here for 5 months and can't get out of here fast enough. Thank God we got orders to move. Here is a brief list of our problems we have had in only 5 months… Full Review ▶

12/27/11
Resident

After 11 months of paying rent early or on time, suddenly our (early) last rent check was not accepted because it did not include approximately $5 for a utility. Stoneybrook did not say anything until December 7, after having the check… Full Review ▶

09/14/11
Resident

I lived in these apts for a yr and i loved them and so did my kids. loved the people and i wasnt scared to walk out in the middle of the night due to i am a single mom. however… Full Review ▶

06/15/11
Resident

This was the first apartment i have ever rented and I loved it here. The girls up front are not only courteous but hot as well. The grounds are emaculately well kept. The studio apartment are spacious and i never had… Full Review ▶

06/07/11
Resident

I have lived in my apartment for 2 years. I have had minimal problems since I've moved in. If you are courteous to the office staff then they will take care of you. The only issues I've had is with the… Full Review ▶

04/06/11
Resident

This place is awful!! The front office staff and management are awful. They go back on lease agreements. We have had to have our tub resurfaced 4 times due to it not being fixed and you have to be out for… Full Review ▶

01/01/11
Resident

Nothing but problems from the day we moved in, and we were only there for 2 months! No hot water, keys don't work for the storage, mail box key doesn't work, maintenance enters without permission, laundry cards not available, gate keys… Full Review ▶

10/25/10
Prospective Resident

I was looking into leasing with Stoneybrook in September, I went to look at the apartment at the end of September which was around the time rent was due for peoe that lived there. I got to see how the office… Full Review ▶

10/14/10
Resident

14 Oct Assistant Manager (male)is rude and doesn't know the rules(get trained) (Servicmembers civil relief ACT)he really pissed me off today. I want him fired. I'm in the military and recieved orders today so the first thing I do is do… Full Review ▶

10/08/10
Resident

I've been living in this complex for about 6 months now and I have had very few problems with the complex. Office It is pretty difficult to get someone on the phone in the office and several attempts need to be… Full Review ▶

10/05/10
Resident

To be honest when I saw these ratings it made me not want to rent from here. But since I have lived here, I have had no problems. I am not saying things are perfect but no real problems. Really quit… Full Review ▶

05/31/10
Resident

I lived there for a year and a half (2000-2001), had absolutely no problems. A bit pricey, but good. I have noticed that people who are inclined to rate apartments are the ones who had a bad experience....my experience at Stoneybrook… Full Review ▶

02/05/10
Prospective Resident

I was considering moving into these apartments earlier this week. I loved the way they looked on the outside and the ammenities were great (they have a RACQUETBALL court, which was a huge plus). It seems, however, that the pros end… Full Review ▶

12/29/09
Resident

This apartment complex is a joke. Forget about seeing your deposit again after move-out. A perfectly clean apartment, inspected and approved by management upon move-out, will later incur "mandatory" charges on the mailed breakdown of charges form. They cannot validate why… Full Review ▶

08/28/09
Resident

Management is biased against people supporting the military and refuse to allow a military clause in the lease in case of being reassigned and deployed to a conflict zone in support of the war on terror. I've been given orders to… Full Review ▶

07/31/09
Resident

Management is snotty and rude, if something is broke in your apt Maintenance will have to come out at least three times before they fix it becasue they will swear that nothing is wrong with it LAZY and then once they… Full Review ▶

06/29/09
Resident

Were do I begin. My cars has been broken into 4 times! Where's the security that is so highly touted in the brosure? The Apartments look pretty good; if you live in the front units. The back units, were I live,… Full Review ▶

06/13/09
Resident

I am currently active duty and in the process of moving out of these horrible apartments. Im going to list several instances of crime that has happened here at this complex. 1. Vandalism through out complex. 2. Increased amounts of auto… Full Review ▶

06/09/09
Resident

The Stoneybrook apartment staff (all women) band together and give all of their tenants a hard time. They are poorly trained and are extremely rude. This was the worst apartment I have ever lived in. I am currently active duty and… Full Review ▶

05/09/09
Resident

This by far was THE WORST apartment we've lived in, management was very rude and stuck up. the master bedroom tub leaked hott water ( by leak i mean low running water, not drops..) we called and complained for over a… Full Review ▶

03/20/09
Resident

I just moved in a few days ago so far my impression is.. 1. Management could be a little more friendly. 2. Kitchen cabinets are outdated looking. 3. If you have a pet and the carpeting is under a year old… Full Review ▶

02/01/09
Resident

My first problem with Stoneybrook was when I was in the UHAUL in the middle of an eight hour drive to San Antonio. They told me the apartment I was to move into was not ready, and would not be ready… Full Review ▶

01/27/09
Resident

Everything you have read in this reviews are completly true. Once you sign the paper the management will treat you like crap and the maintaneance it absolutely horrible, One example of the chages was for that of a a/c heating unit,… Full Review ▶

01/10/09
Resident

Now their trying to charge us for normal wear and tear on the apartment plus the keys that they wouldn't nicely take from my husband when he went in to turn them in....the you-know-what ignored him and walked away! We were… Full Review ▶

10/16/08
Resident

I am currently living at these apts --when we moved in there was a HUGE red stain on the carpet they had to call out the cleaners a total of 3 times before we moved in. The Apartment was ok a… Full Review ▶

08/01/08
Resident

I recently moved out, and recieved a copy of my charges and am outraged on the riduculous charges that are listed. Scuff marks on the storage unit walls, give me a break. I can go on, but I would rather warn… Full Review ▶

07/21/08
Resident

I AM SORRY I DIDNT READ THE REVIEWS BEFORE I MOVED IN. THE WOMEN IN THE OFFICE ARE ON PERMANENT PMS AND ONE OF THEM HAS EYES LIKE DAGGERS. THEY ARE TERRIBLE WITH THE BOOKS AND CHARGED ME FEES THAT WERE… Full Review ▶

07/18/08
Resident

I have been living at the place for 2 years. I like pretty much everything including the management (they are not perfect, but still OK). The rules ARE reinforced, you can read other reviews about it. The only rule which is… Full Review ▶

05/26/08
Resident

I was real glad to be moving here at first, the staff wsa real nice. Now that I am here and the have my money, they are not as nice. I guess they figure they don't have to be since they… Full Review ▶

05/16/08
Resident

These apartments seem nice at first, but beware! The office staff is horrible at taking care of the customer. They will not accomadate, assist, or do anything that involves being helpful in any way. The maintenance is shoddy at best. Appliances… Full Review ▶

05/15/08
Resident

So i moved out and moved to another state bc i got orders from the military to go to oklahoma. With this being said i wasnt there for the walk through from managment. I had the carpets cleaned, the whole apartment… Full Review ▶

04/08/08
Resident

I'm currently a tenant here and love the apartment. It's very spacious and makes you feel right at home. However there are other things which have made me make the decision to move. The management team is very unprofessional. One time… Full Review ▶

04/08/08
Resident

I love the apartments themselves, however I hate the management of this place! It is terrible. $50 late fee is assessed even if your rent was paid a few hours after the cutoff time (meaning if whoever opens the next day… Full Review ▶

02/19/08
Resident

I am a current resident. We have been here for 7 months. The maintnence staff has been awesome to us. We moved in just before our wedding. They have a rule where if you live on the top floor they must… Full Review ▶

02/07/08
Resident

Maintenance repairs are done shoty. A lot of shortcuts used to complete the work order though maintenance personnel are nice. Many run down and out of date areas within home. Also if you where to move they ask that you pay… Full Review ▶

01/31/08
Resident

I LIVED IN THIS APARTMENT FOR SIX MONTHS. I HAD TO GIVE AN EXTRA 500.00 DEPOSIT FOR THEM TO QUALIFY ME IN ADDITION TO $243.00. THE MOVE OUT INSPECTION WAS DONE WITH MY SISTER THAT I LIVED WITH. I RECEIVED THE… Full Review ▶

12/02/07
Resident

This place is run by a bunch of crooks, they were rude and pushy when I was signing my lease..and my wife parked in the spot next to ours and it cost almost 200$ dollars and a trip all the way… Full Review ▶

10/04/07
Resident

I was only at these apartments for 6 months before I could take it anymore. I'm surely glad I got a short term lease because things went downhill after moving in. Besides random noises at night to keep you awake (firecrackers… Full Review ▶

09/18/07
Resident

these crooks are the worst of the worse when it comes to nickel and diming you out of every penny....thank goodness my husband got deployed so we could move out of this hell hole..since the first week we moved in it… Full Review ▶

08/13/07
Resident

I have been renting since Feb 07. I read a lot of the complaints and many of them seemed petty. One said it's a low income area but it doesn't seem that way to me. I noticed someone say something about… Full Review ▶

08/03/07
Resident

I have live here almost 3 years now and in my opinion the complex has really gone downhill the last 6 months. Maintenance is not being notified by office of concerns and in return is not handled. Security is a joke,… Full Review ▶

05/16/07
Resident

Ok i have lived in this complex for over a year now. With this being said yes i have moved back in with friends here. But there were times in my old place that the office seemed to me to be… Full Review ▶

05/12/07
Resident

I have lived at Stoneybrook Apartments for a little over a year. I have lived in two different apartments besides this one and never experienced the HORRIBLE MANAGEMENT I have with Stonybrook!!! THE MANAGER IS THE RUDEST PROPERTY MANAGER I HAVE… Full Review ▶

04/17/07
Resident

04/17/2007 - The management at Stoneybrook has changed! They are good at getting you to move in but once you're moved in they treat you unfairly. They come up with excuses as to why they can't fix things in your apartment...… Full Review ▶

04/09/07
Resident

I'm Military, and was stationed at Lackland for 9 months. Of those, i was at Stoneybrook the last 4 because I got married and before I was transfered to Keesler. From the very beginning the managment was good to deal with,… Full Review ▶

04/05/07
Resident

I live in the efficiency apartment (the new complex) for 4 month. Major concerns:
1) The walls and the ceilings (floors) are too thing. Actually the floor is not too thing, it just does not have any sound insulation. It is constructed… Full Review ▶

01/23/07
Resident

I am not a tenant at Stoneybrook but a visitor I am. I came in from out of town and stayed with some friends at their apartments for a couple weeks. First of all, I must point out that on their… Full Review ▶

10/27/06
Resident

I have lived at Stoneybrook for a few months and so far everything is good. The management was very organized and they are always there. The gate has always worked. The parking is assigned, so it's not hard if you know… Full Review ▶

10/14/06
Resident

My boyfriend & I were out apt. hunting today, & so we came across these apts;are last stop. The staff was really nice BUT who charges extra for new carpet & the floor you live on...who pays for this in an… Full Review ▶

10/12/06
Resident

I love living at Stoneybrook. I can see some people wrote bad comments, but from my experience Stoneybrook is very organized and enforces their rules. The move out charges are explained at move in, so I know what's expected from me… Full Review ▶

09/28/06
Resident

I just moved here from Overseas with my husband and 4 1/2 year old son. We have lived here since July and have had continuous noise problems since. People at all hours blast their music in cars especially. I just went… Full Review ▶

08/13/06
Resident

MY HUSBAND AND I MOVED IN STONEYBROOKS FROM OCTOBER OF 2005- MAY 2006. STAFF SEEMS TO BE THE NICEST PEOPLE. BUT IT WAS A BIG MISTAKE. THEY'RE THE WORST PEOPLE TO MANAGE SUCH AN APARTMENT COMPLEX. THEY HAVE SO MANY HIDDEN… Full Review ▶

06/28/06
Resident

If I weren't in school and strapped for cash, I wouldn't be here still. Management is totally not helpful, the neighbors are disrespectful and rude, the parking situation is atrocious, thug kids smoke pot in the gym and destroy the toilets,… Full Review ▶

05/21/06
Resident

I had a very similar experience to what most of these people are reporting with the apartment complex when I lived there 4 years ago! Maintenance was awful! My AC broke in Aug (which averages about 100-104 degrees in SA) and… Full Review ▶

05/20/06
Resident

The management are dirt. General living they take care of well enough on move in. Responding to repairs and upkeep maintenance took weeks which is deplorable when your kitchen light fixture needs repairs...cooking in the dark. After you move in they… Full Review ▶

04/21/06
Resident

I lived here for one year; the only reason I???m moving is because I work 20 minutes away. The apartments are large, clean and feel homey. My neighbors have been great, the pools and landscaping are always up kept. My only… Full Review ▶

04/07/06
Resident

Full Review ▶

04/01/06
Resident

lived there one year and it sucks. It is very noisy, they have high turnover of tenants because everybody complains. Assigned parking is nice, but it sucks to have guest over they have to park very far. Rent is expensive. Full Review ▶

03/19/06
Resident

If you're thinking about moving here, make sure to move to Phase II, the newer side. It is a nice community, there's a guard on site... well, he is barely there, and the gate is always broken, but hey. With parking,… Full Review ▶

02/27/06
Resident

Ok, so I just moved in at the beginning of January and here's my take. Keep in mind everything I write is for the "new" side.

I had a little trouble before moving in b/c they do A LOT of digging… Full Review ▶

02/21/06
Resident

Ok, let me first say that I wish I would have listend to the reviews I read before moving here. trust me people, these reviews are accurate!! The only people that seem to be giving good reviews are the ones that… Full Review ▶

01/17/06
Resident

I moved there for a few months last summer while my husband was at Lackland. I was surpised how lovely it was, and loved my apartment. Neighbor's were nice. Didn't have any problems with moving in or out. They didn't charge… Full Review ▶

09/24/05
Resident

Strict parking rules, balcony rules, noise rules, pet rules, what you can and can't do, what you can and can't say. The office staff is rude, you can stand in the front area waiting forever if you don't say something to… Full Review ▶

09/13/05
Resident

Full Review ▶

09/07/05
Resident

I wrote A VERY Thorough Review...My lease is up in October, should've gotten out quicker...

Had family come down to visit. They parked in the HORRIBLE guest parking on the other side of the complex...His truck was broken into!!

Security gates were not… Full Review ▶

09/06/05
Resident

This complex is going down...they dont have enough parking for visitors...sometimes they have security on gate...no coverage 1-2 days a week...have greatly increased the rent with out offerring more to residents....Not a good location...flooding on Leon Creek stops access to 410.....look… Full Review ▶

08/04/05
Resident

As with other reports said, you can kiss your deposit goodby. You can rent there never move in give them the keys back at the end of the lease and they will still find something to charge you. They said my… Full Review ▶

08/01/05
Resident

That's the problem. Avoid all apartments that are managed by this company. They are owned by Dr. Doom and his only goal in life is to suck every drop out of your wallet. There are other communities that management support runs..beware!!!… Full Review ▶

06/28/05
Resident

I have never lived in a worse complex. They are the most two faced people you have ever met. As soon as they have your signature they turn into blood sucking leeches. Don't live here.. if it comes between living here… Full Review ▶

06/07/05
Resident

These people are waiting to take every cent you have!! for every little thing they charge money which is NON REFUNDABLE!!! You have to take the cable which they say and its very expensive... and don't expect to get your security… Full Review ▶

05/06/05
Resident

I don't know much about the apartments, but I do know there is a psycho beotch that lives there. That's enough to keep me away. Full Review ▶

04/26/05
Resident

Management is slow to respond to work orders, sometimes taking over a week. Picky about keeping porches clean, even if they aren't easily visible from ground!

Within the lease, apparently they can command you to REPAINT YOUR CAR for overall appearances. This… Full Review ▶

09/30/04
Resident

I'm so disappointed in the bad comments I have read below. I myself as a tenant who has transferred on property know that when you give them notice, they also give you a set of m-out instructions, which is more than… Full Review ▶

09/24/04
Resident

As an officer in the military, we knew this would be a temporary stay because I had an assignment relocating me out of the state. During the move-in inspection everything was acceptable. The carpet had spots and that was noted. Also… Full Review ▶

08/26/04
Resident

I lived there One year total. Having rented a few times before this is hands down the WORST experience Ive ever had. First youll be asked to sign a 9 PAGE lease! you can have cats but not kittens, youll be… Full Review ▶

08/07/04
Resident

This was the worst experience I have ever had with an apartment complex. I would only recommend this place to my very worst enemy. It looks great, until you move in. You then realize they are all about money. I never… Full Review ▶

08/03/04
Resident

I lived at Stoneybrook last year and moved out to buy a house. Had no complaints. Roxanne the manager was always helpful and professional--been there forever which says something. Full Review ▶

07/28/04
Resident

Everyone on this site loves to b&tch and seems to want a free lunch. Got so sick of reading these cry baby comments that I figured I had to weigh in on the other side. Stoneybrook is great. Beautiful pool, great… Full Review ▶

07/16/04
Resident

The complex offers many amenities but the staff is horrible and moving out is a nightmare. My apartment was very clean when I moved out... they kept my $150 deposit plus charged me another $100. In all other apartments that I… Full Review ▶

07/11/04
Resident

Full Review ▶

05/27/04
Resident

customer service is the worst. neighbors are awful!!!! they complain about everything. bugs!!!!!!!!!!!!!!!!!!!!!lots of bugs and a dirty --- worl pool!!!!!!!!!1 Full Review ▶

05/21/04
Resident

We moved into the new phase when they were brand new in 2000. I absolutely loved the property, interior, good location, nice pool, nice mgmt & maintenance. The only big problem I had was when my car got broken into one… Full Review ▶

05/19/04
Resident

Do NOT rent a 1st floor apartment. I've had a lot of apartments, and the noise from the second floor is unbearable! Full Review ▶

04/30/04
Resident

ATTENTION MILITARY SERVICE MEMBERS: DON´T GET RIPPED OFF!!! I AM IN THE MILITARY AS WELL, AND I WANT TO LOOK OUT FOR OTHER MILITARY MEMBERS!!! ASK OTHERS ABOUT STONEYBROOK BEFORE YOU EVEN THINK ABOUT MOVING HERE!!! I SHOULD HAVE LISTENED TO… Full Review ▶

04/09/04
Resident

All this place is looking for is the money. Once they have you into a lease expect nothing more.

My car was towed from VISITORS parking and of course it was my fault. They claim that residents are not allowed… Full Review ▶

04/05/04
Resident

The office assistants are clueless; the manager is so big that she never talks to you; you never get anything fixed right away.
Don´t order newspaper as it´ll be stolen; and don´t buy a nice car as vandalism is commonplace. Full Review ▶

04/02/04
Resident

Be prepared to kiss all your securtiy deposit goodbye, and more!
I lived there for three plus years and never missed a rent payment, but how did they treat you when you moved out. "After deducting the $150 security deposit, you… Full Review ▶

03/13/04
Resident

This place is great. When I moved in to my apt I had new carpet, countertops, tiles, and a new Whirlpool dishwasher. If I ever need anything fixed, it is done immediately. Full Review ▶

12/19/03
Resident

I definitely don´t recommend renting here. The customer service is TERRIBLE. I will definitely not be renewing my lease! I´m just going to tell you about a FEW of my experiences in the past year.

#1 problem...God forbid your apartment… Full Review ▶

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