The Lodge at Westover Hills
9931 Hyatt Resort Drive, San Antonio, TX 78251
210-647-7800  WEBSITE save favorite
AVERAGE RATING
recommended by:
48%

overall rating:
3.0
2.6
2.62 Parking:
3.4
3.38 Maintenance:
3.2
3.18 Construction:
3.1
3.12 Noise:
3.5
3.54 Grounds:
3.3
3.3 Safety:
2.7
2.68 Office Staff:
< | >

rude office

From: -Anonymous-
Date posted: 5/28/2006
Years at this apartment: 2006 - 2006
 
A couple saturdays ago I went to look at the lodge. I was impressed with the overall apearance of the place but the office staff was so rude. I walked in and it took a while for them to greet me. When the leasing girl finally took me over to her desk The other girl was on the office phone talking about what her sisters kid did the other day. The leasing girl never told me her name, she only asked me how much rent I could afford and when I wanted to move in, she then sat for a good 10 minutes looking at her leasing book for an apartment for our timeframe. She had no enthusiasm. The only words that came out of here mouth were: hmm and huh, when she was looking for an apartment. When she took us over to see the apartment she didn't say a word. She just opened the door and let us roam around in the dark, (the electricity was off). I would never lease from any one that treated me like that.

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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