The Lodge at Westover Hills
9931 Hyatt Resort Drive, San Antonio, TX 78251
210-647-7800  WEBSITE save favorite
AVERAGE RATING
recommended by:
48%

overall rating:
3.0
2.6
2.62 Parking:
3.4
3.38 Maintenance:
3.2
3.18 Construction:
3.1
3.12 Noise:
3.5
3.54 Grounds:
3.3
3.3 Safety:
2.7
2.68 Office Staff:
< | >

DO NOT RECOMMEND

From: margarita4x8
Date posted: 7/25/2007
Years at this apartment: 2006 - 2007
User Response is available. 1 response
 
I'll start from the beginning:
-the complex is beautiful, my husband and i loved it and the floorplans, and the price....at the time. We went to put a deposit down the next day and sign papers- they added $200. Of course after complaining that that wasn't what they said the price was the day before they changed it back.
-we reported a broken window the day we moved in and they NEVER fixed it. A few months later there was a leak coming from the ceiling, yeah, they didn't fix that either.
-if you get a washer/dryer included and decide halfway through your lease you don't need it anymore they won't take it back and they'll continue to charge you for it.
-we decided after this experience to never rent again so we bought a house. We asked to buy ourselves out of the lease (just the last 3 months) and they said no. There wasn't any early termination fee or any way we could get out of the lease. We read the contract and it didn't state anywhere that we couldn't buy ourselve out of the lease. They just didn't feel like doing it. So we moved out early anyway and they said they would let us out as soon as someone wanted to rent it but it's not their top priority. And wouldn't you know, our lease is going to end in a few weeks and no one bit. Guess everyone but my family saw their rating.
-READ THE LEASE CONTRACT TOP TO BOTTOM BECAUSE IT IS NOTHING LIKE THE OTHER APTS I'VE RENTED FROM.
-MAINTENANCE IS HORRIBLE
-THE FRONT OFFICE EMPLOYEES ARE NOT HELPFUL
-YOU DON'T GET WHAT YOU PAY FOR, YOU GET CRAP.

PS. IF YOU'RE MILITARY...DEFINITELY READ THE CONTRACT...NO BETTER YET...DON'T RENT HERE.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 11/09/2007
I think that this type of posting shows how childish you are. Handle things like an adult, when you are wrong you are wrong, if someone else is wrong talk to them. It seems to me you do not know how to sit down and talk to the manager about your concerns
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Guidelines for Choosing Living Room Chairs - Dec 22
   How to Reduce Noice with Fabrics and Furniture - Dec 22
   Renting in Denver: 4 Laws You Should Know - Dec 22
   Should I Hire Apartment Movers? - Dec 22
   Strategies for Decorating a Small Living Room - Dec 22
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: The Lodge at Westover Hills
          San Antonio apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif