The Monte Cristo
215 N. Loop 1604 East, San Antonio, TX 78232
210-877-5454  WEBSITE save favorite
AVERAGE RATING
recommended by:
50%

overall rating:
3.3
2.2
2.17 Parking:
3.5
3.54 Maintenance:
3.4
3.42 Construction:
3.3
3.33 Noise:
3.8
3.75 Grounds:
3.6
3.62 Safety:
3.4
3.42 Office Staff:
< | >

Worst Apartment Experience Ever

From: -Anonymous-
Date posted: 7/28/2008
Years at this apartment: 2007 - 2008
 
Unfortunately, I was duped by the nice ammenities, beautiful landscaping and great floor plan. I have lived in places that were not considered as nice as these apartments and were much less expensive and got treated with more respect than what I did here. The management is not the least bit interested in taking care of the current tenants and only concentrates on wrangling new ones into contracts. Maintenance is inconsiderate and only willing to work on their schedule. I moved out due to buying a home and when I came back to clean out the final load from my apartment (I still had my lease while I was living in the house) I found that the locks had been changed and my personal items had been hauled off to a storage facility. We never even received a phone call. Their excuse was that they had mixed up my lease end date with another apartments'. The next day, when I came to retrieve my things, they were openly displayed in the club house, right next to the pool table for all to see (and steal, if they so chose). The amount of belongings probably totaled about $3000. Needless to say, I was not impressed.

I would get into the parking issue, but if you've read any of the other reviews, you already know that it's pretty much non-existent. Even if you purchase a covered space, there is no guarantee that it will be anywhere close to your building.

Overall, my time spent at this place was used to count down the days until our lease was over.


Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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