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Trails Of Westlakes

1431 Cable Ranch Rd, San Antonio, TX 78245
85%
160
Reviews
85%
% Recommended
52%
City Average
07/20/14
Resident

Before moving into this apartment complex, I read reviews on several sites. I've seen people complain about my two old apartments on review sites and I knew they were just being childish or dumb. I saw the same sort of complaining… Full Review ▶

07/20/14
Resident

I am living in the apartments. We found a family of SKUNKS living right under out patio and roam around all night. I opened my front door and as soon as I did there was running away from my porch. The… Full Review ▶

07/12/14
Resident

DO NOT RENT FROM THESE PEOPLE!!! We currently live here and have SO many problems with infestations. There are ANTS in the walls that constantly POUR out from every opening they can find. My husband was bit by a scorpion while… Full Review ▶

12/04/13
Resident

When I first moved into these apartments in Feb of last year, I was so Unhappy with the property and management staff. Recently I had a issue with my laundry room facets and placed a order. Thanks to the new management… Full Review ▶

12/03/13
Resident

I am surprised to see so many positive reviews because I am a current tenant and everyone I know around has nothing but horrible things to say about Trails of Westlakes. It is very possible all of these positive reviews are… Full Review ▶

09/01/13
Resident

I wanted to thank the entire staff for the nice and welcoming move in, I felt comfortable and at ease. Each employee I met overall has a great sense of knowing what's going on and makes you feel like your important… Full Review ▶

09/01/13
Resident

I was hesitant at first because I have never lived on this side of San Antonio, but after apartment hunting at other places around this area, we came back here! Sylvia our leasing girl and Frankie the maintainance guy made us… Full Review ▶

08/31/13
Resident

I was hesitant at first because I have never lived on this side of San Antonio, but after apartment hunting at other places around this area, we came back here! Tiffany our leasing girl made us feel really at home and… Full Review ▶

08/31/13
Prospective Resident

the staff here is amazing i went in to get some information about moving in this coming month and everyone was very helpful and the manager victoria was a great help! Full Review ▶

08/31/13
Resident

I have lived here a while now and really enjoy it here. I want to thank the maintenance staff. The new maint guy George is awesome and very helpful and frendily. I definitely recommend living here. GREAT PLACE Full Review ▶

08/31/13
Resident

I just recently moved into this property a few months ago and I love it! They keep the property clean and well secured for families. Full Review ▶

08/31/13
Resident

Apartment complex is awesome. It's safe and secure and staffis friendly and helpful especially maintenance. Frank in maintenance is prompt, courteous, and efficient. It's no place like home! Full Review ▶

08/31/13
Resident

Greatest living experience, professional staff and leasing! Tiffany assisted me and even followed up on me after I moved in. Highly recommend this property!!! Full Review ▶

08/31/13
Prospective Resident

Visited.. Seems to be a great place to live. Awesome staff-Very friendly and helpful!! Great location.. Full Review ▶

08/31/13
Resident

There are excellent staff always smiling and very polite...the maintenance crew is awesome they always come when you request help...FIVE STAR APARTMENTS ALL THE WAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!***** Full Review ▶

08/31/13
Prospective Resident

They are really good people..they help you alot and ypu can tell they are going to be there to help whenever you need ;) Full Review ▶

08/31/13
Prospective Resident

Thank you for the kind personality from the apartments ..and they help you a lot Full Review ▶

08/31/13
Prospective Resident

Just a wonerful place to be, staff and maint. Are respectfull...I recommend to everyone.... Full Review ▶

08/31/13
Prospective Resident

Staff was great. Got house instead. But would go there if needed apt Full Review ▶

08/31/13
Resident

Very friendly employees! Great apartment space! Full Review ▶

08/31/13
Resident

Love the size of the apartment. Plenty of parking. Friendly staff and maintenance.I would recommend this place to any one looking for alot of space for not a high price Full Review ▶

08/31/13
Resident

Convinent, staff is really nice, and maintenance is good at fixing issues. Full Review ▶

08/31/13
Resident

I really love my apartment at the trails of Westlakes. They care of all my needs when needed to. It's really quiet I never dealt with anything bad. They let us know ahead of time if anything is to happen at… Full Review ▶

08/30/13
Resident

This property is very nice, all of the staff is friendly and talkative. They keep the property clean, well light and noise is always at a minimal. The laundry rooms are at a good distance, they are kept clean and everything… Full Review ▶

08/30/13
Prospective Resident

Just came by to check out an apartment to be my new pad and met Tiffany she is awesome! Full Review ▶

08/30/13
Resident

I'm military move in and the office is nice and friendly to me and my wife 😃 we really liked that the process was simple and no stress. Our new place is wonderful thank you Full Review ▶

08/30/13
Resident

Tiffany at the office was so amazing and professional. She met my needs in every shape and form! When she guaranteed me wood flooring (High Alergies)she Made It Happen! The feeling of stepping foot into any carpet makes me sick to… Full Review ▶

08/29/13
Resident

The office staff are sweet and eager to help. Maintenance men are knowledgeable. Full Review ▶

08/28/13
Resident

If you dont believe that the water isnt shut off all the time come by today. The parking lot is covered in water and we dont have wster until who knows how long. Oh and if you really wanna know what… Full Review ▶

08/28/13
Resident

I just moved in and I like my new place , staff and maintenance is nice. They always have a smile.. Full Review ▶

08/26/13
Resident

Tiffany is who I work with most. She is great and very understanding. Full Review ▶

08/25/13
Resident

great community, maintenance and office staff are great always willing to help Full Review ▶

08/25/13
Prospective Resident

I haven't moved in but I came to tour the propert. The staff was very helpful (I was a walk-in) and made me feel very comfortable. Even tho they are older apartments, they are very well kept. Full Review ▶

08/23/13
Resident

lived at this apartment for a year and very much enjoyed my stay. Maintenance staff was super and totally awesome! They never missed a beat and are very very helpful. I highly recomend Trails Of Westlakes Apartment living. Full Review ▶

08/23/13
Resident

Overall i like it the staff is very helpful and friendly. Parking area gets packed from time to time. Full Review ▶

08/22/13
Resident

This place is awful. All those positive reviews are definitely fake. Cockroaches and criminals is what you get here. Someone tried stealing my motorcycle after being here for about a week. The quality of the apartments are ------. I wouldn't move… Full Review ▶

08/22/13
Resident

Great place to live. Enjoy coming home everyday. Maintenance is awesome. Full Review ▶

08/22/13
Resident

Everyone is very kind and the facility is very well kept. Full Review ▶

08/22/13
Resident

I will be honest and let everybody know that the last couple of reviews are probably the apartment managers themselves posting good reviews to make them look good. All of them sound fake and hyped up but If you want to… Full Review ▶

08/21/13
Resident

Great place to live! Love the pool and the staff is very friendly and helpful! Full Review ▶

08/21/13
Resident

I love my apartment, very cozy and roomy. The experience when moving in was amazing. The staff is very friendly and welcoming. Thank you for the wonderful experience. I would recommend for anyone to live here Full Review ▶

08/21/13
Resident

Great Staff Friendly people and Service is awesome. Happy living here. Full Review ▶

08/21/13
Resident

Awesome complex. Friendly staff. Nice all the way around! Full Review ▶

08/21/13
Resident

Trails of Westlakes in San Antonio, Texas is overal the best apartment complex i have lived in. All of the staff is friendly and welcoming, as well as the maintenance they fix everything as soon as possible. The property is always… Full Review ▶

08/20/13
Resident

this has been one of the best moves I have experienced. I have moved several times due to my job and have never been treated so well. The office staff were all professional and courteous and helped me with all my… Full Review ▶

08/20/13
Resident

I enjoy living here. The property is very laid back and quite. The maintenance staff is very professional and get the work done quick. I have lived other places and this by far is the best place yet. Full Review ▶

08/20/13
Resident

The apartment staff is exmplary. They are extremely helpful and courteous. Full Review ▶

08/20/13
Resident

Washers and dryers barely work, better to use laundromat and pay the difference. Full Review ▶

08/20/13
Resident

Car has been broken into in the parking lot, the walls are super thin you can here everything anyone says. The quality of the actual apartment is below average and some things never get fixed or if they do its pretty… Full Review ▶

08/20/13
Resident

Very friendly office people and the apartments are clean and pest free. Full Review ▶

08/19/13
Resident

been here a month n I.love living here everyone around me.is great here this.is my first time living on my own and I'm happy I moved here Full Review ▶

08/19/13
Resident

Top notch service from mangament to the maintance crew since I first moved in I've seen nothing but improvments to the complex and the team is very dedicated to making the residents feel like family Full Review ▶

08/18/13
Resident

Great office staff and maintenance I have lived here 5years hand this is the best it has ever been! Full Review ▶

08/18/13
Resident

I love this place! The manager is really friendly and always smiling. My apartment is beautiful and I can't wait to have guests over to see it! I looked for a long time before I found this one glad I waited!… Full Review ▶

08/18/13
Prospective Resident

This is an awesome place to move n live. We love the apartment we are intending to move into, great flow to unit n very spacious. We really made a great find here. Compared to other places we looked at, we… Full Review ▶

08/17/13
Resident

I just recently moved in this property. So far I have choosen this place because the staff made me feel welcomed and jthey are very nice. I hope to stay here for awhile. I havent had any complaints since my stay.… Full Review ▶

08/16/13
Resident

I have lived here for 4 months and I signed up for a 6 month lease to try these apartments out. Trails of Westlakes is my very first apartment and am attending UTSA. I was very picky on where I wanted… Full Review ▶

08/15/13
Resident

I have lived here over 6 months now and love it. Property has undergone some renovations and looks great. Management & maintenance staff are courteous and friendly. Full Review ▶

08/14/13
Resident

Trails of Westlakes has undergone numerous upgrades to the property over the last few years. Current management is outstanding with regards to property improvememts and customer service. I would definitely recommend the Trails of Westlakes to prospective renters. Trey Full Review ▶

08/04/13
Resident

Complex is undergoing upgrades currently. Biggest issue is the water. Sometimes it's not hot or not on at all. Difficult times when that happens. Full Review ▶

08/02/13
Resident

I have lived here for over 1 year now and yes this complex is going through a major upgrade. The staff here is doing what they can to fix the issues with my apartment. When I first moved in I only… Full Review ▶

07/31/13
Resident

ive lived here about 6 mouths management been great mantince has been prompt about anytime I call in they all be real nice to me and my family me and my wife have talked about signing a year lease cause we… Full Review ▶

07/31/13
Resident

Management is great, friendly and prompt! Full Review ▶

07/31/13
Resident

I've been here for just over a month and I love my little apartment. Its quiet and grounds are well kept. Very pleasant staff, always willing to help. No complaints here! Full Review ▶

07/31/13
Resident

The apartments are clean, well maintained and safe. Maintenance is always very responsive to issues as they arise. Full Review ▶

07/31/13
Resident

I am always impressed with the professionalism when I visit the office. The entire staff goes above and beyond on everything. Their caring and understanding is unusual and truly appreciated. Full Review ▶

07/31/13
Prospective Resident

This is a great place if could move it would have to be to this place Full Review ▶

07/31/13
Prospective Resident

I absolutely loved the customer service when I visited these apartments. Tiffany was very welcoming and the sweetest person I have ever come into contact with while searching for a place to live. I went to several apartments and was treated… Full Review ▶

07/31/13
Prospective Resident

I don't actually live here but I visited over the weekend and was pleasantly surprised at how clean and well kept it is. Good job to the staff Full Review ▶

07/31/13
Resident

Maintenance was very helpful and was very effective when needed. The overall experience has been great. Would definitely rate this 5 stars!!! Full Review ▶

07/31/13
Resident

management& maintenance crew are always efficient,friendly.apartments are always clean and kept up with i rate the entire crew as a 5 star excellence. Full Review ▶

07/31/13
Resident

Very nice apartments Full Review ▶

07/31/13
Resident

I pay $500 monthly with no pets. The service has been excellent - no complains at all. Full Review ▶

07/31/13
Resident

I have been living here for 3 years , staff has been very cooperative with me I have never had any problems. Very nice to me. Have had few problems with my apartment, but maintenance was on top of it when… Full Review ▶

07/31/13
Resident

I moved in about three months ago and love my new place. Staff friendly ......maintenance friendly and helpful..always there Full Review ▶

07/30/13
Resident

Very happy here. I recently moved here and i just have to say, i have not felt this happy in an apartment complex in such a long time. When i moved here i had an issue with my movers which made… Full Review ▶

07/30/13
Resident

Management very friendly. Apartment in a great location and very comfortable. Full Review ▶

07/30/13
Resident

I just got here from military transfer to San Antonio and I love that my port is close by lack land a.f.b. now due to my move being so sudden the staff helped me a great deal make my transfer smooth.… Full Review ▶

07/30/13
Resident

Staff was very helpful with my move here from Arizona. They helped to get my paperwork in order so my apt was ready to move in. The staff made the application process very easy without any problems. I have been here… Full Review ▶

07/30/13
Resident

Have been living here about 6 months and absolutely love it. apartment is so cozy and the Staff is just amazing. Maintenance is great and quick to respond. The little parties they have are always fun. I would definitely recommend this… Full Review ▶

07/29/13
Prospective Resident

Management has been amazing into helping me with the transition into San Antonio. They response to my messages quickly and efficiently. The complex looks very nice and like a very conferrable place to live at. Full Review ▶

07/29/13
Resident

This is an awesome place to live. I love the maintenance staff they are very helpful and always on time. Full Review ▶

07/28/13
Prospective Resident

Looking at properties and this is by far one of the front runners. Victoria was very helpful in answering all my questions. Looking forward to a move at a great looking well kept property. Full Review ▶

07/28/13
Resident

Very nice property and well managed. The staff are very kind, informative and professional. Property very well kept & maintained. Full Review ▶

07/28/13
Resident

These apartments are great,the nieghbors are friendly,the staff is awsome and helpful. I love the floorplans and ery afford able. Yes I would reccomend these to my Full Review ▶

07/28/13
Resident

These are really great apartments. My friend lives here and was telling us how great it was and now I am moving on the manager Victoria is very helpful and the whole staff is very friendly. I am really glad I… Full Review ▶

07/28/13
Resident

That apartments here are very nice and clean. The management staff is very professional and are quick to deal w any problems you might have. Full Review ▶

07/26/13
Resident

my roommate and I came to the trails of westlakes a few months ago to look for our first apartment and we found the perfect roommate plan that we could actually afford. victoria helped us with our paperwork and Tiffany explained… Full Review ▶

07/26/13
Prospective Resident

Thank you for my new apartment home its really a nice place to call home..i plan on stayinghere for a long time.. Full Review ▶

07/25/13
Prospective Resident

Staff is very helpful and very nice. Tiffany was very understanding and did what she could to help me and help meet whatever needs I need to meet. Apartments are nice and look amazing. I'm glad me and my roommate chose… Full Review ▶

07/25/13
Resident

OUTSTANDING APARTMENTS. THE CUSTOMER SERVICE IS TOP NOTCH. ALL THE PEOPLE, THE STAFF, NEIGHBORS, AND MAINTENANCE WORKERS ARE NICE, VERY FRIENDLY AND ARE OUTSTANDING IN PERFORMANCE. I am by far satisfied and as an active duty military resident, I will be… Full Review ▶

07/25/13
Resident

THIS PLACE IS GREAT! I DONT HAVE ANY PROBLEMS AND THE PEOPLE ARE VERY NICE N FRIENDLY THE PLACE OVERALL IS GREAT AND THE NEW RENOVATED APARTMENTS ARE AMAZING AND TIFFANY IS AMAZING PERSON SHE WENT OUT OF HER WAY TO… Full Review ▶

07/25/13
Resident

The Trails of Westlake is a great place to live if you have a family . The grounds are always clean., If you ever need any repairs it will be taken care of in a timely manner. The office staff is… Full Review ▶

07/25/13
Resident

I moved in about a 4 months ago and have had a great experience from the 1st day I arrived. The office staff were very helpful and went above and beyond to help me choose my new home. The maintenance were… Full Review ▶

07/20/13
Resident

I just recently move into these apartments and let me just say the square footage is awesome. Tiffany is amazing she went completely out of here way to make sure my move was a great experience. My neighbors are very friendly… Full Review ▶

07/20/13
Resident

This place is great! I don't have any problems and the people are very nice. The place overall is great and the newly renovated apartments are amazing and spacious. Full Review ▶

07/20/13
Resident

We're moving into these apartment and it couldn't have been an easier process, the staff is friendly and pleasant, the grounds are well kept and the units are in great shape, ours is newly renovated and I could have asked for… Full Review ▶

07/10/13
Resident

I recently moved into this apartment community almost 3mths ago and my experience has been great! I def did my research on the area and I visited the office staff 3 times before making my decision. Every time Tiffany was great… Full Review ▶

07/10/13
Resident

I have had really good experiences dealing with Tiffany, Max and the Apartment Manager Victoria. They keep the grounds well maintained and free of clutter or debris and are very responsive to any question, concers or issues I've had. They look… Full Review ▶

07/09/13
Prospective Resident

These apartments are grrrreat! I was looking for a place to live earlier this summer in san antonio because of a new job (alas, the job fell through) and checked this place out on a whim and i was greeted by… Full Review ▶

07/09/13
Resident

I am on my 2nd year lease here at the Trails of Westlakes. I have had a great experience thus far. I love how the staff and crew are friendly and are eager to help and assist in any matter or… Full Review ▶

07/09/13
Resident

When I heard about the online reviews, I thought to myself this place sounds neat. I really did not feed into all the other reviews too much that were more on the negative side only because, I know the business side… Full Review ▶

07/09/13
Resident

Moved in April 2012, apartments were going through an updated renovation. They look really nice. Great staff especially Tiffany, she is a terrific leasing agent :) Had a great stay Full Review ▶

07/08/13
Resident

I've been renting here for just a bout a year. Personally for me I've had no issues living here that I would deem as major. The community itself is pretty laid back and mostly quiet. Its suites my needs for living… Full Review ▶

06/27/13
Resident

Very curteous staff. The grounds were well kept, and the maintenace team did a pretty good job. Full Review ▶

06/27/13
Resident

This apartment complex seems to be amazing, the help in the leasing office was so accommodating, Tiffany to be specific, my leasing agent took care of me and personally made sure that I was comfortable with the process and made it… Full Review ▶

06/27/13
Resident

I was a little skeptical about moving to these apartments because the reviews were mixed. After meeting with the office staff and feeling like they cared about my situation put me at ease. I've lived in apartments all my adult life… Full Review ▶

06/27/13
Resident

i moved into the trails 2 months ago and my apartment is beautiful with a pool view! The staff has been wonderful to me and my roomate as far as the few maintenance issues that we have had someone was sent… Full Review ▶

06/26/13
Resident

Yeah I am not much for writing reviews, but I know that where I live. There is a lot of things and reasons I would send people to live here. I know that most places will move you into an apartment… Full Review ▶

05/14/13
Resident

Do not recommend these apartments. Appliances are severely outdated (up to 30 years old!). All rehab has been to the outside of the apartments (excluding windows, which are still outward facing). Doors were painted closed on the outside so when opened… Full Review ▶

04/29/13
Resident

I barely moved here three months ago and it's been horrible! As soon as you step by my door all you can smell is dog ---- from the people down stairs! As soon you come into the apartment smells like cig… Full Review ▶

03/21/13
Resident

I have lived in this apartment for the past year and unfortunately it's been a nightmare. I moved into this apartment complex in early 2012. Prior to moving in, never was it indicated by the then manager, Melissa Jimenez, that the… Full Review ▶

02/13/13
Resident

I have been at Trails of Westlakes for 2 1/2 years. Max and Tiffany has really made the experience there great. They always greeted me with a smile everytime I went to the office. Thet are are very professional and willing… Full Review ▶

02/05/13
Resident

I wanted to take a few minutes to say that I am really happy living here at the Trails of Westlakes Apartments. The management office consisting of Victoria, Sabrina,Max and Tiffany have brought a level of high knowledge in what it… Full Review ▶

01/21/13
Resident

I have been living here 10 mos and I love it My neighbors are cool we say hi how are you etc Small talk their not nosey or noisy. I know not all residents and apartments are great but I've had… Full Review ▶

01/16/13
Resident

I would not recommend this place. I came to pay deposit and see apt, they said it will be ready in 5 days, so I waited 2 weeks when I paid first months rent, asked to see apt. and was told… Full Review ▶

11/23/12
Resident

I have been here for 2, TWO WEEKS and I have seen an example of everything ppl have put on here over the past 10 yrs!!!! PPL, DON'T COME HERE! WHEN ME AND MY HUSBANDS LEASE IS UP WE R GONE!!!… Full Review ▶

08/31/12
Resident

Haven't had any personal issues with management. I usually stick to myself. Since I moved in a year ago, I've had to call them to turn my water back on since they turned it off without warning and was in the… Full Review ▶

03/06/12
Resident

Do NOT move in here. Infested by cockroaches, water gets turned off every other week with or without notice at all hours of the day. Management is terrible and messed up our rent more than one time in a two week… Full Review ▶

02/23/12
Resident

Where to start. When we first moved in, we couldn't even live here because the A/C was out and it was summer. Maintenance has to come at least 5 times over the next month, phone call after phone call for maintenance.… Full Review ▶

01/26/12
Prospective Resident

Now if you sign a new lease if you have any felony"s you will not be able to live there no matter how long it has been on your record. why can"t they give the people who are doing the right… Full Review ▶

11/07/11
Resident

I do not remmonden these apartment maitenance sucks and thy have a high turn over for management... my apart wasbleaking water from the ceiling for 4months and theycdid nothing this place is not safe for kids there was 2shootings the water… Full Review ▶

08/15/11
Resident

That is my biggest complaint about these apartments. Ive lived here a year and a half and EVERY month the water is turned off for a whole day at least once a month sometimes two to three times a month. It… Full Review ▶

02/22/11
Resident

I really don't know what else to tell you! I moved in to there apts on Aug of 2010. When we came here we were told that the gates are ALWAYS closed and there is always an officer patrolling the area.… Full Review ▶

10/16/10
Resident

I have lived here since 2002 and I have seen so many managers come and go. Aside from this management there has only been one other manager that seemed to care about the residents. Other management seemed like all they wanted… Full Review ▶

09/10/10
Resident

Hi, me and my fiance just moved in to the trails of westlakes apartments. in the middle of August. I had read all of the reviews below, and I was getting turned away from them real fast...that was until we actually… Full Review ▶

11/05/09
Resident

where should I start Oh I guess i'll start with the nats then with the sewer problems. the office worker seem nice but thats about it they say oh we will get this done and that done and nothing ever happens.… Full Review ▶

08/17/09
Resident

I moved in here with my boyfriend in April of '09. It looked ok but I was wrong. Within the first couple of months of being here, like 4 people were shot and killed. All of the shootings were drug related… Full Review ▶

06/02/09
Resident

I moved here in August of 2008 and had nothing from problems from the start. BUT over the last two months I have seen a 200% improvement and its no joke. It is so quiet here now. All of the trouble… Full Review ▶

04/10/09
Resident

Where do i begin? The gates have never worked since i moved in, water leaks from my sons room to my closet, people upstairs ARE disgusting. I find cigarette butts all over my front porch i have even seen a used… Full Review ▶

03/27/09
Resident

I lived in this apartment building last year from Sept of 07 to Sept of 08. When I first looked at the apartment I was going to get, it looked fine. I thought the carpets would be changed and such before… Full Review ▶

03/26/09
Resident

Well, where do I begin? It has been a hassle since day one. I don't know what's worse the crappy maintenance or the shotty management....That's if they can find a management staff to stick around!!! It takes a while to get… Full Review ▶

03/24/09
Resident

I moved in the first of February. The first week I was there there were shootings, no water (had to use a bucket), after we got water there was no cold water for three days. I was told someone would be… Full Review ▶

03/06/09
Resident

At first glimpse they look ok, but beware. My air condition has been broke for a month and they continue to lie and say someone coming to fix it and they never do. I finally got to speak with the actual… Full Review ▶

11/13/08
Resident

I JUST MOVED TO SAN ANTONIO, TX ABOUT 2 MONTHS AGO. I WAS LOOKING FOR PLACE THAT I CAN AFFORD TO PAY FOR WITH MY UNEMPLOYMENT, A PLACE CLOSE TO MY MOTHER'S SO I CAN BE THERE IN A MINUTE TO… Full Review ▶

10/30/08
Resident

*Unprofessional management -when you call/go in office to report something the just say, "ummhmm, ok" and the problem takes forever or never gets fixed unless you constantly call or go to the office. My a/c was out for months, it did… Full Review ▶

09/20/08
Resident

I've lived here for 3 years now since '05 when I moved to San Antonio. The manager at that time was the best - always stuck up for whatever you needed and promptly. Sadly, her liver was failing and she had… Full Review ▶

06/15/08
Resident

Maintenance sucks!I would love to take up this whole page and tell you about all the maintenance issues I have had,problems with the office, and management, but I will try to make it short and sweet. You'll never get anything fixed!My… Full Review ▶

05/16/08
Resident

tons of cats. and even a few ducks. smelly at times.. laundry rooms are always disgusting. the access gates dont work..the pools are filthy.. and it takes forever to get things fixed. even the people who live there are somewhat shady.… Full Review ▶

02/04/08
Resident

I lived at the Trails of Westlakes for 1 year as soon as my lease was up, I gave notice and moved. While there I had a hot water faucet leak in the tub, which I reported on my first month… Full Review ▶

07/26/07
Prospective Resident

YES I KNOW THEY ARE CHEAP. I HAVE A TWO BEDROOM AND I PAY A LITTLE OVER 600.BUT YOU PAY FOR WHAT YOU GET. LET ME START OFF WITH THE STUPID PEOPLE THAT WORK IN THE OFFICE, I MEAN OMG COULD… Full Review ▶

04/24/07
Resident

I moved in October 2006, I pay $689 a month on time. Since day one my stair well is disconnected from my balcony to my front door, the light in my kitchen was out for a month and I put in… Full Review ▶

06/05/06
Resident

Why do you think that there are so many cats...because of the rats who live there! Full Review ▶

04/22/06
Resident

I moved here 6 months ago and I am very regretful. We have hundreds of stay cats and the management don't do anything about it, the smell of their feces and urine is disgusting, would you like that? If so, move… Full Review ▶

04/16/06
Resident

I do not recommend this apartments. I moved in two months ago, and I really regret it, the worst part is that my lease ends in 10 MONTHS! Full Review ▶

04/15/06
Resident

I moved here a year ago. When I first came here the staff were very nice and I felt welcome. The first i noticed after I moved was that the phone jacks were not working. I called management for repair and… Full Review ▶

01/18/06
Resident

Customer service, and management feedback is very poor. Communication with residents very unsatisfactory, does not fallow through with responsibilities. Full Review ▶

01/11/06
Resident

Dude this place makes skid row look like the playboy mansion. The water is turned off all the time for hours and once for a whole day. Drug deals in the parking lots, and there is always 2 cops sitting right… Full Review ▶

01/03/06
Resident

read the reviews, ask lots and lots of questions and keep your eyes wide open when you look at an apartment here. I'd also try and speak to current residents before signing a lease. References are the best thing to go… Full Review ▶

09/27/05
Resident

The management sucks here.
Don't rent here, you will regret it. Full Review ▶

07/15/05
Resident

We moved in while the complex was own by the parents of one of our best friends. In the time weve lived here weve seen 10 different sets of office staff. They all start out with good intentions and telling us… Full Review ▶

06/13/05
Resident

This is the worst kept apartment I have ever lived in. I moved in with a leaking bathroom sink which ruined my belongings. When the came to fix it for the second time, maintence tried to say there was no leak.… Full Review ▶

06/12/05
Resident

Do not rent from traols of westlakes, we have expiernced vandelism with the loss of two tires and received a notice that my vechile would be towed, this occured while I was out of town for business. Thankfully my 25 year… Full Review ▶

04/25/05
Resident

What a differance it is to go into the office. They have made it more welcoming. There has also been a change in the way maintenance gets things taken care off. And the over all look of the property is better.… Full Review ▶

06/22/04
Resident

I used to live here back in 01-02 and I really loved it. The maintenance was really good. They always took care of everything quickly. The office staff was kinda dumb. They didnt keep up w/ everything. I really liked the… Full Review ▶

01/20/04
Resident

Wow! I can´t believe some of the comments I´ve read. What a difference a few years can make, I guess. We lived here from 1995-1999. I thought the kitchens were too small and I wish they had a playground for my… Full Review ▶

06/21/03
Resident

Do not rent here. I made the mistake of signing a lease and I consider it my duty to help others NOT make the same mistake. Full Review ▶

05/07/03
Resident

Where to begin... this being my first apartment... I didn´t know what to look for or what to accept... first they leased an apartment to me and when I went to pick up the keys... the apartment had to been leased… Full Review ▶

12/27/02
Resident

THIS PLACE IS THE WORST APARTMENT THAT i EVER LIVED IN. THE MANAGEMENT ARE THE WORST. THEY DON´T WORK WITH YOU, UNDER ANY CONDITION. I HAVE LIVED HERE FOR ALMOS TWO YEARS AND I JUST RECENTLY GOT MARRIED AND AS SOON… Full Review ▶

04/15/02
Resident

I have lived here in these apartments for the past 2yrs with my husband. He has lived here for a total of 5 years. They are constantly having problems with their water. There is either no water or no hot water.… Full Review ▶

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