Villages of Cinnamon Creek
  (formerly International Residence)

HORRIBLE! TERRIBLE LIVING CONDITIONS! Embarassing to live here!!!!! From: myapt.istrash Date posted: 11/27/2007 Years at this apartment: 2007 - 2007 6 responses   After reading this review, you may want to read the response below from Jusslivin. It's obvious that they are associated with this complex, in my opinion. Why else would they be here looking at this' Anyways, I only point it out to prove my point about the management here and the levels that they will stoop to. I will let you make up your own opinion ;)... I don't even know where to start. Wow. First - We preleased a month in advance. Came to get keys and move in. a month later Apt. not ready, office locked in middle of day. Knew I had an appt. to come get keys. Did not notify me. So here I am with boxes and movers and no appt. Painters were just walking in to paint it for the first time. They had a month to prepare, and hadn't touched the apt.! So angry! Second. The apartment we were shown the first time was a "model" home. New carpet, wood floors, fresh paint, accent walls... etc. I asked to see one that was ready to move in. I wanted to see what they "really" looked like. I am not an idiot I assure you, and wanted to be prepared. They showed me a regular apt. that was being moved into. It was not near as nice as model, but okay. I asked at that point, if this is exactly what our apt. would look like. The guy said, and I quote, "Absolutely, we wouldn't just put you in some crap!" The guy has since been fired, which is sad, because although he was a lier and jerk, he was the only one who would greet you in the office, and at least act like he would help. He was the "scape goat" for this complex. When we went to move into ours, it was awful!!! No words can describe how dirty, moldy, and beat down. None of our blinds fit the windows, the main windows did not have blinds... etc. The kitchen cabinets are made of pressed wood and paper, they are peeling and beat up. The floors were old old white vinyl, which were never sealed so they are buckling from moisture. Shortly after we moved in our air conditioner broke and leaked all over the bottom floor. I was eight months pregnant and after many many requests for maintenance, they still had not fixed. I began to get sick and had to find somewhere else to stay because it was so hot. We had to threaten with a lawyer (on my doctors insistance) to get it repaired. Then it took another month to get it completely done, wires hung down and hole stayed in cieling during that time. Cieling was water damaged and paint ruined. Took an act of Congress to get someone to come in and patch the thing. I laugh sitting here thinking about what they actually did. It looked like they came in, took a can of white spray paint, sprayed a little in a circular pattern over one of the spots and left. There were still spots all over the cieling. I don't know what that deal was. Two weeks ago, they finally came in while I was at work and sprayed over the other spots. Our cieling is polka dotted and three different colors of white. Can we say trashy' They finally had to come in and replaced the floors because we had mold starting to grow in the master bath, and the kitchen floor buckled so bad the refrigerator would not shut. They put down a wood looking vinyl (all one big piece) not tile. Then they trimmed it with white caulking. It is the worst job I have ever seen. I could have done a better job with marshmellow creme! When they removed and replaced all of the flooring, they beat up and chipped the paint off all of the base boards, yep still chipped and missing paint. Shortly after moving in, we also noticed our dryer was not drying. Came to find out that they do not cover external dryer vents (which is a fire hazard, and a law), and a bird had gotten in to build a nest. They would not/ could not fix. They said they have to get an outside company to do it, company was never contacted. My husband has done his best to remove it with an outdoor vac hose and vacuum. Still does not dry. All I can say, is shame on them, and I will keep my fire insurance in force! Right after that, a big rain came and our roof finally gave in and leaked all over our stairs. This was reported at the end of March 2007, it is now October 23, 2007 and the leak is still there. We have three showers, only one works, we have submitted work orders over and over for these, and still not fixed. The maintenance guy will finally show up, look at it, tinker with it, say he'll be back then never return. Turns the work in as done, and doesn't do it. The Manager will never see you. After six months, we have finally had enough! My husband told this sorry complex that he refuses to pay full rent for half an apartment. It is plain not fair. We have tried to work with them, and they will not return calls, or see you. The office is either locked at odd hours, or the manager avoids you. My husband tried to track her down for a week before he would pay rent this month. She avoided him and then charged us a late fee! We have ALWAYS been early/ on time with the rent. She knew we were trying to resolve the issue with her, and avoided us, and now charges a late fee at her fault' The office staff is NO help at all. They have all been replaced and still no better. This is advertised as a gated community, but the gate has been closed a total of three evenings in the six months we have lived here, and when it is the out gate is open and people just go through it. We live on the outskirts by the outer gate, and all kinds of people squeeze through the gate to come use our basketball courts and wander the parking lot. My husbands jeep has been vandalized and the gas cap stolen. I am afraid to be home alone, or come home after dark. All the paint and wood on the outside was rotting and the beams were unstable. They have a paint crew repainting and "patching" this stuff right now. It is the WORST job I have ever seen. They did not tape anything before they painted. The day that they painted our unit, I was at work. They stuck a note in the door that day saying that they would be painting. I was at work and did not know and they painted all over my daughters toys. There is orange paint speckled everywhere, on the toys, the windows, the floor. Tacky poor job. When I had people visiting me after the birth of my baby, I was mortified for them to see the shape of the apt. we were in. People could not believe it. Oh ya, we were also only given one mail key, because they had lost the rest, the day I was in there to pick up my mail, another girl was in there trying to get hers. They did not have any for her. She had been waiting for a month on them. They also promise reserved parking, by permit. We never recieved a permit, and that has never been enforced. As a matter of fact, when we moved in, there were two abandonded cars parked in two spaces. We had to beg them to remove them. Finally, they had one towed (months later), and the other belongs to a tenant and he just moves it occassionally from one spot to another. I would never have signed the lease if I had been given the chance to see this apt. They have told us that lots of apts in this complex have roof leaks and it is going to cost so much to fix, that corporate has to get involved. People, they can not afford to keep this complex up, or they just don't care and don't want to. This paint job is just slapping a band aid on a very sick issue. The insides are aging and rotting away. This is a sad existence for us, for anybody! Our lease is up in April, but if at all possible we will be breaking lease to move. Why should we honor the contract any more, when they have not honored it since day one' We are good people, and trying our best not to stoop to their lame business tactics. Our neighbors are VERY loud, and VERY rude. Young boys on one side, and just a wacked out family next door. Very inconsiderate. I just had a baby in July, and I have a toddler as well. They know it and play their music loud enough to shake the rafters at all hours of the night. They congregate in the parking lot and yell and talk loud. Weekend evenings are HELL! 2:00 in the morning and I am having to call the police to get some quiet and deal with screaming babies that they have waken up. UNBELIEVABLE! The office will never help you. I have called numerous times, and finally have gotten to where I have to call the police. I hate wasting their time on petty crap like this, but come on! Please, know that all is written on this site is all true. These tenants are good people who have been scammed as I have. You CAN find better. Don't settle for this like we did, no matter what they offer you. I would like to say that this is just us and we are just picky' No way, this is the norm. here. I am sure that I am forgetting something else, but I just want you to be warned. I would not wish this on anybody. Please don't move here. They need a wake up call. I could go on and on, but I am so tired of typing! Look away, and don't even consider! I would just like to add to this commentary that it is now 11/27/2007 and we still have a hole in our roof, no heat, showers still don't work, bird nest is still in dryer vent, and rude loud neighbors still here. They did come promplty to work on the heat yesterday and are supposed to finish today. All in all, it is just one thing after another. I am so tired from lack of sleep on the weekends due to noise, and just the general care of this apt. complex... and now a freezing apt. I am seeking legal help, and will update on results.

Recommended: NO Overall Rating

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