Villas of Oak Creste
5315 Fredericksburg Road, San Antonio, TX 78229
210-340-0345  save favorite
AVERAGE RATING
recommended by:
35%

overall rating:
2.1
2.8
2.78 Parking:
2.7
2.72 Maintenance:
2.6
2.61 Construction:
3.1
3.06 Noise:
3.1
3.11 Grounds:
2.6
2.61 Safety:
2.3
2.28 Office Staff:
< | >

They Owe Me Money!

From: SulaBlue
Date posted: 12/22/2008
Years at this apartment: 2006 - 2008
 
We moved out at the end of August. We were due $366 of our deposit. We are STILL WAITING!

They sent us a letter at our new address (proof that they have it!) stating that we would be getting a check in 20 days. It never came. I waited a bit longer and then called to see what was up. I was told it would take ANOTHER 20 days for them to talk to the accountant, make sure the check had been issued and that it hadn't been cashed. WTF' So, I wait the 20 days and call again. The person I speak to this time tells me there's no reason that it should take so long, and that they'll have a check for me in 7 days.

I get my days mixed up and forget to go in on the Friday it's supposed to be there. I call on Saturday to make sure it's there. Sure enough, the person who's working on Saturday can't find the bloody check. So, here it is Monday - what do you want to bet that when I call, they can't find it'

The office hours SUCK, by the way! If you work a regular job, there's almost no way to get into the office to do anything with them, or pick up packages, etc. without taking off work early unless you want to come in on the weekend.

While we were there the noise was ATROCIOUS. You could hear every single noise from all sides. The garbage was CONSTANTLY overflowing in all the dumpsters every single week. The second week we were there my bike was stolen off my back patio. In January of 2008 our apartment was broken into - I won't say it was maintenance, but with the way they were in and out and only took specific things the cops said it looked like someone who was familiar with the place, and the only person we ever had over to our place was my mom.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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