Vintage
7733 Louis Pasteur Dr, San Antonio, TX 78229
210-949-2900  WEBSITE save favorite
AVERAGE RATING
recommended by:
30%

overall rating:
3.0
4.2
4.17 Parking:
3.5
3.46 Maintenance:
3.2
3.25 Construction:
2.7
2.71 Noise:
3.8
3.79 Grounds:
3.7
3.71 Safety:
2.5
2.54 Office Staff:
< | >

New management is terrible!

From: GotSwindled
Date posted: 7/19/2007
Years at this apartment: 2006 - 2007
 
I have to agree with the last poster. I have only lived at the vintage for a year, but things have changed rapidly. I really loved this apartment for when I moved in. It was a little expensive, but it was quiet and well kept. Since they changed management a few months ago, however, things have been different. To be specific here are a few examples...

1. The day after the management switch I got a nasty note on my door stating that if I didn't remove "unapproved items" from my patio, I could be evicted within 24 hours. The unapproved item mentioned was a papasan chair I had out there so I could study in relative peace. It was not dirty, it was not broken, it just wasn't "patio furniture," whatever that means.

2. My A/C went out and after waiting for a good portion of the day the guy finally shows up. He spends an hour running back and forth between the units and claims it's fixed. It isn't. I complain again and this time he says it's a part that he doesn't have. Finally, about a week later, the thing gets fixed. This is San Antonio, folks. My apartment averaged 87 degrees with all the windows open and fans on.

3. Finally, I just moved out and got a bill for "phantom charges" like the previous poster mentioned. My deposit was only $300 because I signed on with a special, but suddenly I owe them another $50. This included almost $100 cleaning fee after my roommate and I spent a solid day going over the place with a fine tooth comb.

Anyway... at the end of my rant I'll just say this: The apartments are nice, but they should be for what you pay. However, dealing with the new management has been probably the most unpleasant experience I've had since I moved to San Antonio. Save yourself the trouble and stay away!


Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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