Waters at Elm Creek

What is epIQ?

Waters at Elm Creek

11910 Orsinger Road, San Antonio, TX 78230
(84 Reviews)
$1,014 - $2,105/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

1 Bed, 2 Baths

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Waters at Elm Creek Reviews

(84)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

prospective ā€¢ Visited 2022

12/23/2022

Evil staff!

I applied for a place at this property on Dec.7. I told the worker there Bella that I have a non renewal and an early release from a lease on my background before Bella ran my application. Bella could have and should have told meā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2012 - 2022

    7/5/2022

    Horrible property manager

    The property manager Kristen is absolutely terrible at her job and one of the rudest people ever. She harasses the disabled and elderly doing what she can to evict them. She barely works 30 hrs a week and under her this complex has gone drasticallyā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2016 - 2022

      7/4/2022

      Worst front office and manage ever

      The front office has to be one of the rudest and most unhelpful group of people I have ever encountered. First off they only work 930-5 m-f, add in their lunch break and these folks are barely working 30 hrs a week. They are literallyā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2018 - 2022

        1/3/2022

        Managers change all the time. Security Guard is pointless. Security Guard lives on site and we still have car break ins,stolen bicycles, tenants arguing all the time. Itā€™s a waste of tax money to let the Security Guard live on site for free when heā€¦Ā See More >
          Review Author Icon

          Mibey

          Resident ā€¢ 2019 - 2021

          2/4/2021

          I really appreciate this quality community. The staff and renters are very friendly and look out for one another. Joe Segura and his team work tirelessly to maintain and upgrade the property to be even more energy-efficient and have even more amenities and activities onā€¦Ā See More >
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2019

            3/13/2019

            Visited a friend that's a resident and fell in love with the location!! It's quiet, peaceful and staff that is friendly, quick and attentive to resolve any issues that may arise. Is considering moving to the area and now definitely looking forward to become aā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2014 - 2017

              8/11/2017

              The apts are nice and the price is good for the area. However, the assistant property mgr Christy has no people skills, or customer service skills, but thankfully I don't have to interact with her or the property mgr much. I did hear from anotherā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2012 - 2017

                7/14/2017

                I have lived here 5 years and will renew again at the end of this year. Quiet and beautiful property. Maintenance is reliable and issues are taken care same day in most cases. Daniel, Christi and Michelle are always available and go out of thereā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2016 - 2017

                  7/13/2017

                  I love that it is tucked away in a wooded area. The office staff and maintenance staff are amazing. Great school district, great location, and great price.

                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2016 - 2017

                    1/7/2017

                    I have just completed a year at Waters at Elm Creek and I am happy to be moving on. I don't know when this apt complex was built but the walls are thin and their floorboards are worn. While I have been here, I haveā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2015 - 2016

                      6/9/2016

                      Water bill was way too high, every month we would pay over $100. They made us pay over $300 after moving out and kept our $200 deposit saying it was to clean the apartment that was left not in bad conditions! Definetly dont recomend, theresā€¦Ā See More >
                        Review Author Icon

                        eapusps

                        Resident ā€¢ 2013 - 2015

                        12/18/2015

                        I absolutely love these apartments! The location is awesome. They are away from the main roads and are within five minutes of the medical center, restaurants, night life and shopping. The staff are amazing Christi our assistant manager is extremely professional and always ready to assistā€¦Ā See More >
                          Review Author Icon

                          amandal2011

                          Resident ā€¢ 2015

                          12/18/2015

                          I have been here for 6 months now and it has exceeded my expectations! I have leased at 3 different places prior to this and I absolutely LOVE this apartment. 1. There are plenty of parking spots. this is a huge issue when I tryā€¦Ā See More >
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2009 - 2015

                            12/14/2015

                            It will be 7 years come January 2016 that I have lived here. We really like it! The management is really nice. Maintenance are also very good and trustworthy. There was a time about a year ago when there was anotherā€¦Ā See More >
                              Review Author Icon

                              jenwatts

                              Resident ā€¢ 2015

                              12/3/2015

                              Love living here. Plenty space b/w neighbors and excellent maintenence response time.

                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2015

                                9/21/2015

                                Horrible management and general up keep of the property. It will look nice up front with great landscaping and the exterior of the apartments are kept clean and well painted. Drive towards the back and no grass, and exteriors are old and dirty. Maintenance isā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2015

                                  8/21/2015

                                  The apartment manager is rude and her attitude has trickled down. No smiles in the office. I would dread going in there/or calling if i needed something. You pretty much get what you pay for. When moving out they nickel and dime you for everythingā€¦Ā See More >
                                    Review Author Icon

                                    glemda

                                    Resident ā€¢ 2013 - 2015

                                    4/21/2015

                                    The office manager is very Rude and never available for anyone the owner of this place need to replace this person with a professional person who knows how to handle people and respect them. The manager takes unnecessary money by charging ridiculous rates on waterā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2012 - 2015

                                      1/21/2015

                                      I just renewed my lease to start my 3rd year at this complex. The location is great, you are close to I-10, 410 and 1604. Also close to Huebner Oaks shopping center and HEB Alon. I also like that it is kinda hidden and secluded.ā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2011 - 2013

                                        12/30/2014

                                        Lived at Waters for 2 years and I would give this place a C+. Pros- affordable rent, gated property, felt safe, pretty well maintained landscaping, relatively quiet, experienced no instances of theft, never had any issues with paying rent (online option), and when we movedā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2007 - 2013

                                          8/24/2014

                                          Apartments are a little old and outdated. We had a problem with squirrels in the attic. Maintenance was slow. Worst part was office staff - composed of a group of people who would rather be anywhere else than at work. They acted like they don'tā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2008 - 2014

                                            7/9/2014

                                            The worst part about it is the office staff. They are flat out rude. They honestly don't care at all about the people who live here. If you have noisy neighbors you will most likely hear them, the grounds are pretty ugly within the apartmentā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2012 - 2014

                                              2/28/2014

                                              I was very pleased with my apartment during my 2 years at waters at elm creek. The office staff was always helpful and responsive. Maintenance was exceptionally awesome. They really care about the appearance of the property. I would have continuedā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2011 - 2013

                                                11/15/2013

                                                I wasn't really a fan by the time I moved out of these apartments. The office staff had completely changed and no one seemed to be very friendly. I had a service request put in on the website and it was unanswered for aā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2011 - 2013

                                                  6/9/2013

                                                  I have lived here for three years, in two different units, and have enjoyed living here. I love the location on Orsinger Lane--you are surrounded by trees and don't look out your window to see a McDonald's or a busy highway. The managementā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Atlantic Housing Foundation

                                                    D
                                                    D
                                                    Communities
                                                    45

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?
                                                    PAULA_C871
                                                    Answered on: 04/26/2023
                                                    A:Ā Surveillance cameras don't work because the Manager doesn't know how to review footage or maybe she doesn't care. There is no on site patrol or maintenance
                                                    PAULA_C871
                                                    Answered on: 04/26/2023
                                                    A:Ā What security, cars are broken into and stolen.

                                                    Frequently Asked

                                                    Atlantic Housing Foundation
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    1 Bed, 2 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Waters at Elm Creek

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Waters at Elm Creek is an apartment in San Antonio in zip code 78230. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,105. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.